My mother and I came to Scottsdale to visit the Mayo Clinic in an attempt to find a treatment for my cancer. I booked with the Sleep Inn due to it's closeness to Mayo as well as it's shuttle service. I cannot begin to express the gratitude I feel towards the staff at this hotel. The hotel itself was very clean and definitely suited my needs. The staff, however, not only met but EXCEEDED my every need. When I needed to get to Mayo at 5:00 am for a procedure, I was informed that there was an issue with the shuttle and it would not be available. They then arranged for a car to pick me up and take me - and they insisted upon paying for it! When we returned that evening I was not feeling very well due to the procedure. The young woman on duty at the desk brought up Sprite and crackers! I sincerely hope that the manager of this property understands and appreciates what a wonderful crew he/she has on hand.