This was my first visit with Sleep inn on 12/13/12, I arrived around 9pm and immeadiatly felt welcomed by the front desk. After checking in and settling down in my room about 11pm I started to get really hungry due to the plane ride and not really having anything to eat, so I decided to call front desk and ask if they have room service available which they do but not at 11 pm, so the front desk said they would try to see what they could do for me. about 5 minutes later there was a knock on my door with a bag of munchies !! I was very very overwhelmed as this has never happened to me at any other hotel.. other hotels would just say " sorry room service is already closed " and leave it at that but Sandra went above and beyond to make sure i was satisfied which was very impressive. I will now ONLY stay at Sleep Inn every time I am in Town. Thank you very much!!