This is our 2nd visit (lst was Aug 2012) This one was November 28th thru Dec 2nd. All we can say is that we got treated as good as we did the lst time there if not better. They made us feel like we were at home. I was voted as guest for the day, and was given a nice basket with goodies that were left in our room. If and when we have to return to the Phoenix area, we will definitely stay at this Hotel.

Aaron & Marilyn Lafer (Abq, NM)

My visit was for a medical visit to Mayo Clinic. I was here in 2010 & had excellent service then also. On this visit, I used the hotel shuttle to go Mayo - but didn't realize that there were 2 locations & my 11 am appointment was for a different campus than the closest one that the hotel shuttle usually transports you too. I made a 10:30 shuttle appointment & arrived at my first campus @ 10:45 only to find out I was not where I needed to be! Yikes! Well, to make a detailed story short - Nick, my shuttle driver, came back & picked me up & we boogied on over to the other campus ASAP - and I was still able to be seen by the Dr.! Nick really went above & beyond for me & I wanted to let Sleep Inn staff know how grateful I am! I'm very very sick & came from Prescott to be seen, made the appt. months ago & would have really been out of luck had it not been for Nick that day - so thank you Nick & Sleep Inn! Also, Allie was just lovely in the evening, as well as all staff I came in contact with. I have a service dog & they were all very friendly to my service dog & welcoming. My only comment of constructive criticism that I have is the room/air freshener that housekeeping uses is too strong & overpowering. It was giving me a headache in my room - opening the window & running the fan/ac helped - then had food delivered which helped mask that strong scent. I could even smell it the next day at the check out desk & lobby area - it is an intrusive fragrance that is just too strong - especially since many use this location for hospital / medical needs - they may be chemical sensitive or suffer from migraine or seizure conditions which this will aggravate. That said, everything was well cleaned& my room was lovely.

I just would like to say this is just the greatest place to stay the staff especially one special employee Sondra Hernandez is the most accomodatIng and Most gracias person I have ever dealt with she is So helpful and Goes the extra mile to help everyone? We have been going out to Scottsdale for my sons medical visits and is always pleasant.

My typical stays in Phoenix have me stay in another chain hotel, but that will not the case moving forward. During my last stay, a particular staff member made quite the impression on me. Sondra went completely out of her way to ensure that I was comfortable and enjoyed my stay with them. I will definately stay at this hotel again.