My wife and I headed to the Fairmont Scottsdale Princess after reading the great reviews on this website. (We love Trip Advisor!) We went for five days and four nights, and we took advantage of "The Girlfriends' Package" (doesn't matter the sexes of the guests to take advantage of this promotional offer). The package included our room, breakfast, lunch, and one spa treatment per person **each day.** I think we paid $850/night...and it was definitely indulgent...but we LOVED it!
Let's just start with the staff: Perhaps the friendliest staff we have ever encountered anywhere. EVERY SINGLE STAFF MEMBER we saw or passed in the halls would acknowledge us with a smile. It became a game between my wife and me to see if we could pass a staffer who wouldn't speak to us. Never happened.
As you will read from other reviews, the rooms are not new. They look between 15-20 years old, but they have been updated. We found our room quite comfortable and *very* clean. We also appreciated how quiet it was at the hotel. We slept great!
THE SPA IS THE MOST AMAZING SPA WE HAVE EVER SEEN!!!!!!!!!!!!!!!!!!!! The spa is brand new, and it is *breathtaking.* Even on our last day at the spa, we were still in awe of the beauty (and size) of the facility.
While there, I had the very best massage of my life (twice!) with a therapist named Bryan Buchanan. I strongly recommend him. Very strong...and his deep tissue massages will...well, I can't come up with the words to describe how amazing they were.
We never ate dinner at the hotel. (Our favorite off-site dinner place, btw, was a super fun restaurant near the hotel called "Sapporo," located on Scottsdale Road. One of the most fun restaurants we have ever visited. We wish that they would open a branch in Los Angeles.)
We ate breakfast in the restaurant or via room service. Was always good. Ditto for lunch, which we ate at the spa or at the pool.
In closing (and this may sound silly), I need to give props to the front door staff: They were great. Just super friendly and charming young men who made sure that, whether coming or going, every guest had a smile on his/her face. I don't know how the hotel finds -- and hires -- the most charming guys in Phoenix, but they do.
The Fairmont Scottsdale Princess is not a hotel that we can afford to visit often...but we look forward to our next, special viist there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.