I see some terrible reviews of this resort during the month of August '08 so I would like to remind people that resorts do go through renovations which are not comfortable or convenient. But I wouldn't write off this hotel.
Our stay in June '08 was fabulous. We did have to move to another suite because of A/C problems but that was dealt with quickly and pleasantly. All the staff were very helpful and prompt in all service areas.
The grounds of this resort alone are worth the stay. There are 5 pools, 4 of which children are allowed. 2 are open 24 hours!!The children's pool with the water slide is gorgeous and free flowing. It is landscaped like an oasis with many palm trees lining the deck area, and citrus fruit trees behind the slides. I loved this pool. So did a lot of other adults with out children. Then there is a large sports pool, huge resort pool with fabulous modern deck furniture; ie round couches for 2, long king size chez beds for 4, etc etc. This pool has a hot tub. In the Casita area there is another smaller pool with a hot tub. The grounds are a feast for the eyes with a large cactus garden, Giant willow tree lined ponds to fish in, streams, flower gardens, areas for lawn bowling, putting, bacci, badminton,. rose gardens. Very posh. Then there are the Casita court yards which are beautifully landscaped and manicured as well.
I would stay in this hotel just for the gorgeous gardens. We had a Casita room which was large, clean, well appointed. The beds and pillows were very comfortable. And I have a bad back.! The bathroom was huge with an open sit down shower and separate soaking tub, dual vanities, walk in closet.
Our stay wasn't perfect but the minor glitches were nothing compared with the pleasure of staying at this hotel. I've stayed at many other 5 star hotels and nothing is ever Perfect. I think a lot of it is ones attitude and expectations. The food was very good but pricey (for every meal.) There is a great whole food market and mall close by ( 2minutes up Scottsdale road) with some yummy restaurants where you can get breakfasts, lunch and dinner.
We liked this hotel so much we are staying again in November. Hope the reno's are done.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Golf