When we checked in, the room we were assigned had not been cleaned or prepared yet. We waited about 30 minutes for it to be ready. The next day we went out for a little shopping and returned at about 11:00. The room had not been done yet. We left for more shopping returning about 1:00. Room had not been touched; so, we left again. We got back about 3:30 to find it had finally been cleaned. I found out it had not been done until close to 3 O'clock.