As with many hotels, the write-up on the web site made this place seem pretty special. My feeling is that if you take away the fancy resturant and pool, you have a very comfortable Hilton Garden Inn wrapped into the name of "Resort and Villas."

Don't get me wrong, I am a big fan of Hilton Garden and Hamption for that matter. I just assumed this hotel would be a little more special.

I would be hard pressed to give this hotel 3 stars and certainly not 4. Just to qualify, I had a standard room and the rate was much lower than in the high season. The room size was average for Holiday Inn, Hampton, or Best Western. The bathroom was so small that there was only a four inch clearance between the door and the toilet. Although they claim to have recently remodeled, I can only assume they meant the lobby. The bathroom had cracked floor tiles and obviously cheap construction materials, especially for an advertised 4-star property. The pool was large but had many missing tiles at water level. Very plain pool area. Air conditioning in our room had some intermittent "tapping" type noises all night. I will say the concierge and staff was friendly. I had expected alot more from a "recently remodeled 4-star" resort. I would not stay here again. There are many upscale resorts in the area and I can only wonder if they are truly 4-star and above? Maybe I got just what one should expect for $80? I certainly would never pay the high season rates at this property.

We are Hilton HHonor members and my family stayed at this Hilton during late July. It was one of the best Hilton Hotels in the area. The manager walked me and my children to our room to help with our luggage. The room was exceptionally clean. The pool area was as well. We would definitely stay here again. Oh, and the price was very affordable.

We took advantage of the summer rate special and paid $79 a night. It was worth the money but I felt it was overrated.
Upon arrival, we were greeted by the bellman who took the luggage quickly to our room. He was chatty and informative. The room itself was spacious, there was a king bed, a chair and ottoman, and a work desk. We were told we were upgraded to a pool view, and we woudl have had a pool view if we could have cut down the two trees in front of our window. The bed was extremely comfortable. There was a mini bar and an honor bar. We didnt use either. The bathroom was a tad small, and the bathtub extremely small. Room service for breakfast was delivered when promised. Expensive, but tasty. The pool was overrated, it was small and dirty and felt like a bathtub.
The following two things annoyed me:
1)Resort sponsored activities- They advertise off resort activities which are pricey, but when we called to get the information noone seemed to know anything about them. We had to go through 3 people and finally someone fouind a brochure
2) Resort services fee-There is a $15 day mandatory fee they charge which includes local calls, gym, business center, internet, etc. I thought this was absurd since it hadnt been mentioned anywhere during checkin or booking. We found out through a sign in the room. We did even use any of these services. In the end, they did not charge this fee since the rate code did not allow for it.
We tried Flemings after hearing how great it was. It was not the best and not worth the money. I ordered fish which was overcooked and dry, I had to send back lobster bisque becuase it had no taste and was watered down(glad I did because it was $12.50 a bowl which was half the cost of my entree). The portions were generous.
In my opinion there is nothing special about this place, it was what I expected from Hilton. Housekeeping was excellent and the bed was nice. Would stay for $79 rate but not anything higher.