I booked through AA using AAdvantage miles; when it came time to check out they acted like I was paying with Confederate dollars. I showed the voucher when I checked in (late at night) so I assumed all was well. The real irritant was the desk didn't want to try and resolve the problem with AA, that was my problem. It got worked out, thanks to the helpful people at the AA travel desk but it highlights the lack of service this place offers overall.
The first place you need to go after you check in is a grocery store. There are no dining options other than the pool side grill, and it doesn't open until 8 AM. Not even coffee in the lobby. Also, the property is not located within walking distance of anything so you either bring it in the unit, or get in the car.
As the desk reminded me several times, this is a "time-share" and not a hotel. Thanks.
We had the studio which was well-built and comfortable. They combine the living area and the open king-bed area for TV purposes so if you like to watch TV in bed this doesn't work. Nice bathroom with whirlpool, well lit, water was hot and lighting was good. There is a queen bed in the loft area with a small wall mounted TV, but no bathroom.
Wifi was free but I could never get a strong enough signal in my unit to do any good.
As mentioned in other reviews, this is a nice place for what it is. Maybe its my fault for not doing my homework but the normal conveniences of the modern travel world have passed this place by. Not having a dining room is ok, but free breakfast, decent wifi and maybe a stocked mini-mart in the lobby are pretty much basic these days. This property is the Scottsdale of 30 years ago, not the one today with so many new resorts with all the bells and whistles, for about the same pricing.
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- Also Known As:
- Scottsdale Camelback Hotel Scottsdale