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Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
4.0 of 5 Resort   |   7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258   |  
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Sunshine on Sale
Ranked #8 of 78 Hotels in Scottsdale
Certificate of Excellence 2014
San Diego
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Fantastic Resort!”
5 of 5 stars Reviewed October 22, 2013

Recently went here for the weekend to celebrate a birthday. From the moment we pulled up I knew it was a good pick. The valet, front desk, chef, servers, pool people, everyone was wonderful. I can't wait to go again. They had a card with hiking paths at the front desk, champagne and chocolate in our room for the birthday boy, had the chef dinner Wine & Dine, super fantastic.

Room Tip: Don't know exactly where are room was (I mean to describe it), but it was on the 4th floor overl...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, November 4, 2013
Thank you for choosing to stay with us while celebrating a birthday! We are so pleased you had the opportunity to enjoy Wine Me, Dine Me. Thank you for your review and kind words regarding our staff and service. See you again soon!
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1,420 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
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new jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2013

I took my mother and sister to this resort to celebrate their birthdays. I was a little worried that it wouldn't be up to par with my normal Scottsdale resort. But i must say, this resort was absolutely lovely. The staff was very helpful and attentive. The grounds were gourgeous. this is a great place for families. there are thingsto do for people of all ages. there was a live band playing every night. I usually stay at The Phoenician. Although the rooms and restaurants weren't quite as lovely as at the The Phoneician, The Hyatt stood out for activities available as well as the liveliness of the resort. the Phoenician can be a bit on the boring side. Plus the Hyatt is a bit more easier on your pockets. I can't wait to go back.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, November 4, 2013
We are so pleased to read you enjoyed our lively atmosphere and the variety of activities we offer! Thank you for letting us be a part of your mother and sister's birthday celebrations. We look forward to your next visit!
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London, United Kingdom
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 22, 2013

Now I may be being harsh here, but I had just come from vegas, and the standards of the Wynn but even on reflection some weeks later, this hotel really isnt all that.

Room was drab, dated and poorly appointed. shower was good pressure ill give them that but looked more like high end B&B bathroom than a hyatt resort hotel.

Food.....again, VERY average. They staff raved about the sushi bar which i didnt try but the food was nothing to write home about and the menu was very limited ;if youre staying more than a couple of days you will likely end up eating some things again. One restauarant we sta down and left as the menu had not one thing that either of us would eat.

To look at....the hotel is very nice though. grand entrance, beautiful looking pool and the golf course beyond. That was pleasant enough.

Another bad point on arrival. Valet fee obscene. Think it was $30 a day to park. Utterly ridiculous given the car park was some 50yds away.

The golf course is very average too so dont book in to play 'the exclusive guest only course, as its really not all that' TPC is nearby though and thats a cracker!

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, November 4, 2013
Thank you for providing a thorough review of your recent stay. We strive to provide exceptional accommodations and service and on this occasion it is clear that we fell short. We appreciate your candid comments and will include your feedback in future planning.
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Albany, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 22, 2013

We choose this hotel to be the site of our 2013 corporate event. From the first phone call to the last closing meeting this hotel went above and beyond our wildest expectations. On a scale from 1-10 I would rate it an 11. The pool was georgous and just the right temperature, the food was both beautifully presented as well as delicious, I dont think there is a "bad" room to be had, my colleagues and I stayed in different areas of the hotel and all were very happy with their room and view. The grounds are immaculate and stunning and the spa was amazing. I would recommend this venue to anyone planning a vacation, corporate event or wedding. You will not be disappointed. Thank you to all the staff for a wonderful experience.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, November 4, 2013
Thank you for choosing to host your corporate event with us! We appreciate your compliments and are so pleased you enjoyed your stay. We look forward to the next time we have the opportunity to serve you.
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Chicago, Illinois
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 17, 2013

We celebrated my mother's 65th here, and the staff was amazing (including the babysitting company they use). My father must have called them 100+ times to make sure everything was set - I'm not exaggerating. We had 4 separated rooms in the same villa-like complex off to the east of the pool area. I thought our room was a bit small, but the master suite my parents had was quite nice. The pool area is very nice, but the heater was broken so the water was cold (the kids didn't mind). The girls loved the spa and the boys had a very good time on the golf course. We ate by the pool, tried their breakfast, and had dinner in their restaurant, and unfortunately the food was hit or miss. I'd probably go back if they had an off-season deal or promotion but I wouldn't pay full price.

Room Tip: The suite was very nice. I am not sure how the rooms are in the hotel, but they have balconies...
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  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, October 21, 2013
We are honored you chose to celebrate your mother's 65th birthday with us. We apologize for the unexpected malfunction of the pool heater, but are pleased to read it did not stop your family from enjoying the pool. Thank you so much for all of your feedback. Your comments help us improve.
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Edmonton, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 16, 2013

In general the hotel itself is very nice, the staff fairly accomodating, the onsite food was decent and not too terribly overpriced.... we chose this hotel for 1 reason however, and that was the pool. Our stay was at the beginning of October and temperatures were around 30 degrees c, so the plan was to spend the afternoons at the pool. Problem was the pool itself was literally so cold it was all but impossible to get in, even to cool off, it was polar bear swim cold. The hot tub was the only water you could go in, which was not ideal in 30+ weather obviously. We, and everyone else at the pool who complained about the freezing water were told the generator to heat the pool was broken, although over our 4 day stay we never saw any attempts to rectify the problem. I in fact think that this was likely not the case, the water was too cold to occur naturally, it should have been warmer just being heated by the sun throughout the day, I suspect the staff at the pool were just too tired of explaining to irate guests that the pool was actually purposely kept at sub-zero temperatures for reasons unknown. Upon checkout I inquired if any of the $25/day resort fee we were charged went towards heating the pool and was told no, the pool is not heated. I then asked if the pool was cooled and the was told he was unsure. If you're looking for a hotel with a pool designed for human usage, this is not the one.

Room Tip: the patios on the third floor and larger than those on the 4th
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, October 21, 2013
We are sorry that you experienced the outage of our pool heater. It was an unexpected malfunction of the equipment, and the heater was replaced as quickly as possible. The pool temperature is back up to the 83 degree level that is maintained daily. Please plan to join us again in the future to swim and enjoy the pools!
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Top Contributor
112 reviews 112 reviews
36 hotel reviews
Reviews in 51 cities Reviews in 51 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

This place is golden, we loved every part of it, make sure when you check in ask for the regency club card it's worth every part of it. Everyone here is friendly and at your every service, if your a golfer this is the place for you as you can leave the mrs/kids at the pool areas and off you go. The place isn't cheap but it's not meant to be cheap, there is an adults only pool area where you get full drink service and a family pool area with awesome waterside and basketball rings in the water.

Overall very happy with our stay and will be returning again one day soon.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriB7500, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, October 21, 2013
Thank you for taking the time to provide a review. We are so pleased you found our Regency Club to be a good value. We look forward to the next time you visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

Address: 7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Scottsdale
#4 Spa Hotel in Scottsdale
#5 Luxury Hotel in Scottsdale
#6 Family Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#10 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch 4*
Number of rooms: 500
Official Description (provided by the hotel):
Set amidst flowering cactus, breathtaking sunsets and framed against the majestic McDowell Mountains, Hyatt Regency Scottsdale Resort and Spa features a 2 1/2-acre "water playground", 27 holes of championship golf, world-class tennis, Spa, the Native American Learning and Environmental Center, an international art collection and four distinctively different restaurants. ... more   less 
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Also Known As:
Hyatt Regency Scottsdale Resort And Spa At Gainey Ranch Hotel Scottsdale
Gainey Ranch
Hyatt Gainey Ranch Resort

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