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“Historic cold front - still a great time” 5 of 5 stars
Review of Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

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Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
4.0 of 5 Resort   |   7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258   |  
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Ranked #16 of 78 Hotels in Scottsdale
Houston, Texas
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Historic cold front - still a great time”
5 of 5 stars Reviewed January 16, 2013

Great service, stayed in a casita with a roof top terrace. It is absolutely beautiful here. The grounds are immaculately kept up. Everything here is in tip top condition. The only thing that is a little dissappointing is how expensive it is to go into town.

Room Tip: :Get a casita near the water - ducks are awesome - have private patio and free min i bar refills
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 18, 2013
Thank you for staying at the Hyatt Regency Scottsdale Resort and Spa! We are very pleased to read you enjoyed your stay and encourage you to discuss various modes of transportation with our concierge staff during your next visit!
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1,309 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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English first
Port Saint Lucie, Florida
Top Contributor
75 reviews 75 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 13, 2013

The pools are awesome. Beautiful place to relax. Close to Old Town Scottsdale and close to Sedona for a day trip. The restaurants are excellent, food superb. The wait staff was friendly and accommodating. Love this hotel. Was there on a business trip and came back for a vacation and will go again and again.

Room Tip: Take a side trip to Sedona,
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 16, 2013
Thank you very much for choosing to stay at the Hyatt Regency Scottsdale Resort and Spa. We appreciate your review and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2013

Great service, great food! Excellent swiming area with a sandy beach, very clean rooms with modern amenities, great music and acoustics in the main lobby in the evenings! Very romantic at the italian Resteraunt and Gondola ride!

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 7, 2013
Thank you for your review. We're glad you enjoyed your stay and appreciate your choice to stay at the Hyatt Regency Scottsdale Resort and Spa during your time in Scottsdale! We're looking forward to seeing you again soon!
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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 31, 2012

Great experience here!! Margarita upon check-in accompanied with friendly and professional staff. I enjoyed all the restaurants and the golf was world class. Only small issue was a little struggle with my TV, but my room service server was quick to remedy (Peter?), who also provided extensive resort and local information, great highly trained staff!! Everyone is very pleasant, definitely will come again.

Room Tip: Casitas are lake side and are gorgeous.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 2, 2013
Thank you for choosing to stay at the Hyatt Regency Scottsdale Resort and Spa! We are pleased to read you found our staff helpful and appreciate you taking the time to leave a review about your stay. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 30, 2012

This is a lovely hotel in Scottsdale. The grounds, the pools and lobby area are spectacular. Can't be beat. The spa is one of the nicest I've ever been to. Food options are limited to one decent restaurant but there are so many options in the excellent neighborhood, choices are limitless. Starbucks in lobby open 24 hours. The pools are incredible.

The rooms have been nicely updated with great bathrooms, flat screen tv, and nice furniture. No real complaints with this property whatsoever with two exceptions - The mattress is hard as a rock and the linens and towels need to be replaced. They were very worn. But even with those two issues, I'd go back in a heartbeat.

The staff was very pleasant. Excellent front desk experience. Fabulous bell desk. Nice place! Valet parking is $28 a day or you can walk 15 seconds to guest lot and park for free.

Ask for a room with an extended balcony. Great treat.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 2, 2013
Thank you for staying with us and taking the time to post a review. We are glad you enjoyed your time at our resort and look forward to addressing your comments. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2012

We return to this hotel every year in November with a large group for a family reunion. The manager and the staff go out of their way to be helpful and welcoming. We really appreciate the extra service they provide and the warm welcome they always give us. They are the reason we come back to the Hyatt Regency Scottsdale Resort and Spa again and again. Thank you and see you November 2013!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 2, 2013
Thank you very much for your continued loyalty to our resort during your annual visit. We appreciate your kind comments about our staff and look forward to seeing you again for many years to come!
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Manchester, New Hampshire
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2012

I brought my eight-person leadership team to the Hyatt Regency at Gainey Ranch for four days in December on the recommendation of a colleague. She said it would be excellent. It was better.

The property is gorgeous. The rooms were all you'd expect and charming in the vernacular aesthetic of the region.

Our meeting room (The Board Room) was stylish and functional and well equipped and supplied. Any need was instantly addressed and always with great grace and speed. That brings me to my most important point: the staff here is extraordinary. It starts at the top with the GM, Peter Rice, who personally checked on us and extends to Sury Beck, the service manager who took care of our planning and event, to every staff member at every level. Utter professionalism, a "can-do" attitude, and graciousness throughout.

All of the other aspects of our stay were top notch -- terrific food, beautiful spa and well equipped fitness center, amazing golf. We had a lot of different personalities and interests in the group and everyone found something for their free time.

We may very well make this our annual retreat location because it is hard to imagine anyone doing it better. It may also be the place for our next family vacation given all the region offers on top of this extraordinary hotel.

I don't write a lot of these reviews (and no, I don't have any personal connections to the hotel), but service and performance like this demands recognition.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review, January 2, 2013
We are very pleased to read about your satisfaction with our resort during your leadership retreat! We're glad you found our meeting space stylish and functional, and truly appreciate your comments about our staff. We are thrilled we were able to make your stay more enjoyable and look forward to seeing you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

Address: 7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Scottsdale
#6 Top resorts Hotel in Scottsdale
#7 Luxury Hotel in Scottsdale
#11 Business Hotel in Scottsdale
#12 Family Hotel in Scottsdale
#12 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch 4*
Number of rooms: 500
Official Description (provided by the hotel):
Set amidst flowering cactus, breathtaking sunsets and framed against the majestic McDowell Mountains, Hyatt Regency Scottsdale Resort and Spa features a 2 1/2-acre "water playground", 27 holes of championship golf, world-class tennis, Spa, the Native American Learning and Environmental Center, an international art collection and four distinctively different restaurants. ... more   less 
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Also Known As:
Hyatt Regency Scottsdale Resort And Spa At Gainey Ranch Hotel Scottsdale
Gainey Ranch
Hyatt Gainey Ranch Resort

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