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Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch: Traveler Reviews

4.5 of 5
7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258 (South Scottsdale)
Hotel amenities
Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
Ranked #16 of 78 hotels in Scottsdale
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847 reviews from our community

Traveler rating
    468
    222
    79
    50
    28
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Families
207
 
Couples
233
 
Solo
47
 
Business
180
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Beautiful beautiful beautiful resort”
4 of 5 stars Reviewed December 30, 2012

This is a lovely hotel in Scottsdale. The grounds, the pools and lobby area are spectacular. Can't be beat. The spa is one of the nicest I've ever been to. Food options are limited to one decent restaurant but there are so many options in the excellent neighborhood, choices are limitless. Starbucks in lobby open 24 hours. The pools are incredible.

The rooms have been nicely updated with great bathrooms, flat screen tv, and nice furniture. No real complaints with this property whatsoever with two exceptions - The mattress is hard as a rock and the linens and towels need to be replaced. They were very worn. But even with those two issues, I'd go back in a heartbeat.

The staff was very pleasant. Excellent front desk experience. Fabulous bell desk. Nice place! Valet parking is $28 a day or you can walk 15 seconds to guest lot and park for free.

Ask for a room with an extended balcony. Great treat.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SierraToGo about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review
January 2, 2013
Thank you for staying with us and taking the time to post a review. We are glad you enjoyed your time at our resort and look forward to addressing your comments. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“#1 customer service!”
5 of 5 stars Reviewed December 28, 2012

We return to this hotel every year in November with a large group for a family reunion. The manager and the staff go out of their way to be helpful and welcoming. We really appreciate the extra service they provide and the warm welcome they always give us. They are the reason we come back to the Hyatt Regency Scottsdale Resort and Spa again and again. Thank you and see you November 2013!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SKEGA about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review
January 2, 2013
Thank you very much for your continued loyalty to our resort during your annual visit. We appreciate your kind comments about our staff and look forward to seeing you again for many years to come!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, New Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Top Notch for Leadership Retreat”
5 of 5 stars Reviewed December 28, 2012

I brought my eight-person leadership team to the Hyatt Regency at Gainey Ranch for four days in December on the recommendation of a colleague. She said it would be excellent. It was better.

The property is gorgeous. The rooms were all you'd expect and charming in the vernacular aesthetic of the region.

Our meeting room (The Board Room) was stylish and functional and well equipped and supplied. Any need was instantly addressed and always with great grace and speed. That brings me to my most important point: the staff here is extraordinary. It starts at the top with the GM, Peter Rice, who personally checked on us and extends to Sury Beck, the service manager who took care of our planning and event, to every staff member at every level. Utter professionalism, a "can-do" attitude, and graciousness throughout.

All of the other aspects of our stay were top notch -- terrific food, beautiful spa and well equipped fitness center, amazing golf. We had a lot of different personalities and interests in the group and everyone found something for their free time.

We may very well make this our annual retreat location because it is hard to imagine anyone doing it better. It may also be the place for our next family vacation given all the region offers on top of this extraordinary hotel.

I don't write a lot of these reviews (and no, I don't have any personal connections to the hotel), but service and performance like this demands recognition.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Paul L about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review
January 2, 2013
We are very pleased to read about your satisfaction with our resort during your leadership retreat! We're glad you found our meeting space stylish and functional, and truly appreciate your comments about our staff. We are thrilled we were able to make your stay more enjoyable and look forward to seeing you again next year!
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Las Cruces, New Mexico
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Awesome”
5 of 5 stars Reviewed December 28, 2012

This resort is stunningly beautiful. The grounds were gorgeous, there were many pools and options for playing games with the kids: bean bag toss, ping pong, foosball, etc. The rooms were very quiet and clean. I highly recommend this resort.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mmcgarry about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review
January 2, 2013
Thank you for choosing to stay with us during your time in Scottsdale! We appreciate your review and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evergreen, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“B E A utiful hotel!!!”
4 of 5 stars Reviewed December 19, 2012

This place is georgous! We came for a girls only weekend at the beginning of December. The gronds are beautifully manicured, many pools to swim in. The family pool area wasn't open yet, but we weren't there with our kids. The rooms are nice, but I was more impressed with the bathroom! There was entertainment on Friday & Saturday night, we sat on the sofas and listened most of the night with cocktails in hand. They had a couple restaurants on site, we ate at the sushi place. I don't personally like sushi, but my friends all thought it was good. They have coffee shop that serves Starbucks coffee on site too! I'd have to say my favorite part of the weekend was spending 4-6 hours at the spa, which is also on site. It was fabulous...I paid the $20 fee to use their spa and thouroughtly enjoyed myself! They have a mineral pool, hot tub, cold plunge, steam room, sauna, outside showers, inside 8 pt. showers and a full menu of services that are pricey. I almost forgot, on Saturday mornings at the spa, they offer a free boot camp exercise class. It was awesome! Lobo Fitness instructor was there, he is fun, informative & super friendly!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask reneelyn3 about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDPScottsdale, Manager at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch, responded to this review
December 21, 2012
Thank you for your comments about your stay. We are very pleased to read you enjoyed our resort and amenities; such as Spa Avania and Noh! We appreciate you taking the time to post a review and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

Also Known As:
Hyatt Regency Scottsdale Resort And Spa At Gainey Ranch Hotel
Hyatt Regency Scottsdale Resort And Spa At Gainey Ranch Hotel Scottsdale
Hyatt Regency Scottsdale
Hyatt Regency Scottsdale Resort
Hyatt Scottsdale
Hyatt Gainey Ranch
Scottsdale Hyatt
Gainey Ranch
Hyatt Gainey Ranch Resort
Address: 7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258
Region: United States > Arizona > Central Arizona > Scottsdale > South Scottsdale
Amenities:
Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Scottsdale
#4 Family Hotels in Scottsdale
#5 Top resorts Hotels in Scottsdale
#6 Luxury Hotels in Scottsdale
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Set amidst flowering cactus, breathtaking sunsets and framed against the majestic McDowell Mountains, Hyatt Regency Scottsdale Resort and Spa features a 2 1/2-acre "water playground", 27 holes of championship golf, world-class tennis, Spa, the Native American Learning and Environmental Center, an international art collection and four distinctively different restaurants. ... more   less 
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