I must admit, I first thought my GPS had gotten it wrong.
As we dragged into Scottsdale, weary from fighting traffic on I-10, I thought at first that we'd landed in the wrong place. As we drove along McDowell Rd, past car dealership after car dealership, I actually started to panic a bit...surely there couldn't be a resort hotel in this neighborhood?
Then, just as Garmin announced "arriving at destination, on right" I spotted the Best Western sign, tucked in beside an auto detailing shop! And that's when the vacation started!
Despite the commercial neighborhood, the Papago Inn is really quite charming! The friendly desk clerk had our reservation ready, and we were settled in our room before we knew it. And a very nice room it was, too...a spacious single king on the second floor. In addition to the wonderfully comfortable king-sized bed (one of the best hotel beds I've ever slept on), the room easily accommodated a comfy arm chair and ottoman, a full-sized chest of drawers, and a separate computer/writing desk, with enough room to spare that we weren't constantly tripping over each other. It also had a regular closet rather than an alcove for hanging your clothes, which is nice when you're staying for a bit and want to unpack and get comfortable.
The room also came equipped with a mini-fridge, a coffee/hot water maker, a hair dryer, and an ironing board with iron (and there actually would have been room to set up the ironing board, had we needed it!).
Especially nice, in this "wired" age...there were plenty of outlets for our various electronics!
The TV worked well, was easy to use, and got a nice selection of channels.
The bathroom was small, but adequate, with a tub/shower combination, toilet, and separate vanity area.
Everything was very clean, and maintained in excellent condition throughout our stay.
The hotel is set up in standard American motor court fashion, with the rooms opening on a central courtyard and parking arranged around the outside. The courtyard is really a lovely little green oasis, and must be especially nice during the heat of summer. The pool was sparkling clean (it was just a bit too cool, this early in the year, for us to use it) and surrounded by a well-manicured green lawn. Also featured in the courtyard is an aviary that is home to a small flock of beautiful parakeets, a giant chess set (you can get the key to unlock the pieces at the front desk), a pagoda and an old-fashioned porch swing.
The spacious lobby features an exchange library (if you finish a book you're reading while you're there, you can exchange it for one of theirs).
There's also a restaurant and bar, which we didn't have occasion to use, but which looked very pleasant.
You might not think it from what I said about the neighborhood (and it's not a bad neighborhood, by the way...just commercial), but the location is excellent for exploring the area. It's a very short drive to Scottsdale Stadium (Go Giants!), to Old Town, to ASU, to Tempe Marketplace (a HUGE outdoor shopping mall) and to the Desert Botanical Garden (an absolute must-see if you're visiting this area!). There are also several supermarkets and restaurants within a comfortable driving distance. Right next door to the hotel is the small Papago Plaza shopping center, which features an excellent brew pub and pizza restaurant: Papago Brewing Company (we had dinner there our first night, and highly recommend it).
The best thing about the place, though, has to be the people. From the desk clerks to the housekeeping staff, everyone was so pleasant and friendly! I'm not used to hotel maids smiling and saying "Good morning! How are you? Have a wonderful day!" when I pass them outside my room, but I could get very used to it indeed! And the desk clerks are a wealth of helpful information about the area.
Three caveats, if you're thinking of staying here: 1) There is no elevator, so if you have mobility issues, you should request a downstairs room at booking. 2) The parakeets are lovely, but they do wake with the birds (fancy that!), so if you like to sleep late, ask for a room that's not too near the aviary (we were in 225, well away from the aviary, so they didn't bother us, but we did hear a few people commenting about the "bird alarm"). 3) The wi-fi can be spotty, as can cell phone reception. We found that it worked best if only one of us was on-line at a time. The room had a couple of cell phone "dead spots," so I took to stepping outside to make calls. Not a problem if you're there to relax, as we were, but if you need to keep up with business while traveling, it's something to keep in mind.
All in all, it was a wonderful experience, and if we're lucky enough to come back to Scottsdale for spring training next year, we will definitely stay here again.
If you're a late sleeper, ask for a room located away from the aviary. If you have mobility issu...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.