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“Great Value and Great Location” 4 of 5 stars
Review of Chaparral Suites Scottsdale

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Chaparral Suites Scottsdale
3.5 of 5 Resort   |   5001 N. Scottsdale Road, Scottsdale, AZ 85250   |  
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Ranked #36 of 78 Hotels in Scottsdale
Lakewood, Colorado
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
“Great Value and Great Location”
4 of 5 stars Reviewed February 16, 2012

My husband and I booked this hotel through Travel Zoo with a special rate of 99.00 a night for a Standard King suite. We stayed February 7-13, 2012 for a total of seven nights. The price came with breakfast and the manager's cocktail hour every evening. We really enjoyed our stay. We stayed in Suite 264 with about 500 sq feet of living space. The king bedroom had nice storage and a flat screen t.v. The bedroom also had a sink and extra space for a person to use while the main bathroom was in use. It was very nice to have a living room which could be closed off from the bedroom. The living room had a sleeper sofa, a comfortable chair, a table with chairs, a bar with sink, microwave, and small frig plus a second flat screen t.v. We didn't have a great view from the bedroom and our view of the pool was partially blocked by a pool shed. We didn't care as we got a great price. The breakfast was great with a cafeteria style line where you could order eggs the way you like them, french toast or pancakes, hashed browns, cereal, milk, orange juice, coffee, bananas, grape fruit etc. Very good! The cocktail hour included two mixed drinks per person. There is also an on site restaurant that is good to very good. This is nice if you want to just stay in the resort. The resort is older but well maintained. There are two swimming pools, a large tennis court, and a pool table in the bar area. The resort is well located close to Old Town and Fashion Square.

There were only a few negatives. I had difficulty with allergies and I wondered if the room's ventilation contributed to it. The first night we were hot until we learned to use the fan on high with the temperature set for cool. The housekeeping staff overall were very good except for some minor things liked towels and coffee packets. You may want to bring a beach towel if you have room as the pool towels are very skimpy. Also could have used a roll of paper towels in the bar area. Minor things really.

Room Tip: The complex is very large. Our room 264 didn't have a great view from either side but it was clo...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Regina, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2012

We stayed at this hotel Jan.25-Feb 4 2012. It is family owen and it felt like a home away from home. The grounds are emaculately groomed. The staff (most long term) are unequalled. Full comp. breakfast, free happy hour everyday and welcoming pools are great for meeting and socializing with other guests Their mission statement is " Acheive Excellence by Exceding Expectation for Every Guest Everytime " and they live up to it!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Memphis, Tennessee
Top Contributor
250 reviews 250 reviews
13 hotel reviews
Reviews in 63 cities Reviews in 63 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed February 4, 2012

We stayed here during a recent company conference. We could walk 10-15 minutes to get restaurants and shops. Our room was massive...two bedrooms and two baths. In the master bath there was an enourmous whirlpool tub for two. The light switches were very confusing in the rooms. They had several lamps hooked up to one switch and even the alarm clock, so every time housekeeping was there, they would turn the switch off and the clock would be flashing when we got back to the room. Not sure why there was a shortage of outlets. The layout of the hotel is kinda weird. It did take a long time to get to our room from the front lobby, which was kind of annoying on a chilly desert night. There are two pools and at least one hot tub, which we enjoyed one night. The breakfast was probably my favorite part. It is served cafeteria style with eggs cooked to order, hashbrowns, and toast. Nice to have a hot breakfast instead of some lackluster buffet items like cold cereal and crappy waffles. The other meals that the hotel provided for our conference were pretty good, too. We had a nice lunch buffet and for dinner one evening we had steak, which was okay.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Clearwater, FL
Top Contributor
544 reviews 544 reviews
112 hotel reviews
Reviews in 149 cities Reviews in 149 cities
253 helpful votes 253 helpful votes
5 of 5 stars Reviewed February 2, 2012

I booked 130 room nights for an annual conference I host. We used to bounce around hotel wise until we came here. The service is amazing. Whatever you need and with a real smile. Very lush landscaping. Every room is a suite. 2 people have tons of room. They cook an eggs, bacon, pancakes, hash browns breakfast for their guests every morning, it's included. Free airport pick up and take you back. You don't need a car, you are less than a mile from Old Town. If you want to drive into the desert, Dollar Rental Car has a desk in the lobby. This property is locally owned, and the family has the 3rd generation in the building everyday. From the minute you check in, you feel like a guest in their home. You couldn't pry me out of Scottsdale Suites.

Room Tip: Be nice and you get whatever you ask for!
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Simi Valley, California
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 1, 2012

We spent 2 nights at the Chaparral Suites while attending a wedding in Old Scottsdale. The event was only about a mile from the hotel so that was a plus. There was a block of rooms reserved for the wedding @ $169/night but we booked our room through Travelzoo for $99 & I would have been upset if I had paid more. As others have written the place is decent but dated. The pool & spa area was nice with plenty of loungers & chairs & the water temp was good. The bedroom was fine, comfortable king bed, flat screen TV, desk but no chair, typical bathroom with Jergens & Pantene products and the worst bedside reading lamps ever. I have no problem with CFL bulbs, but they needed more wattage. The living room was dark even with all the lights on, again needing more wattage but there was a dining table with 3 chairs, a small couch, 1 comfortable chair & a nice flat screen TV . The little ?bar area had a sink, microwave & refrigerator but no tableware or siverware, not even wine glasses although there was a sign that said those were available on request. There apparently is an evening wine reception in the area where breakfast is served but we didn't attend. The breakfast was adequate, eggs, bacon, sausage, pancakes, 1-2 kinds of fruit & cold cereal served in the hotel's "club house". The entry door had a big sign on it stating "no firearms allowed" which creeped us out until we remembered we were in Arizona! This is not a bad place but it's not a resort either. Lots of seminars & auctions were going on in the meeting rooms but there was plenty of parking so that was not a problem. We slept pretty well, the room was clean so I would consider this a good but not great hotel.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 28, 2012

This is a okay hotel in an okay location. Our room was clean and the breakfast was fine. There are a lot of families here and big groups (because of the price). Not the best place for a romantic getaway or to relax. The front desk staff was not helpful at all when we asked for recommendations local attractions or restaurants, which surprised me.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Minot
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2012

I went to this property with 4 girlfriends for a short wkend to celebrate a "50" the Bday. The pools and hot tubs were just the right temp, made to order b-fast was fabulous and the happy hour was good, however it's bar pour. This is not a new property however the rooms were clean and bedding very comfortable. I would definately stay there again. The food at the 4th floor bar was awesome! Staff very friendly and in a great spot near old Town and Scottsdale Quarter so didn't need a car.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Chaparral Suites Scottsdale

Address: 5001 N. Scottsdale Road, Scottsdale, AZ 85250
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Top resorts Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
#37 Family Hotel in Scottsdale
#39 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chaparral Suites Scottsdale 3.5*
Number of rooms: 312
Official Description (provided by the hotel):
Chaparral Suites Scottsdale is an all-suite property offering value pricing with full-service amenities. Located in the heart of Scottsdale, we are situated among 15 acres of beautiful landscaping and within walking distance to great shopping and restaurants. Entertainment, golf and cultural activities are also in close proximity. In each of our 312 suites you will find a spacious living room and bedroom, two TVs, wet bar with mini fridge, microwave, coffee/tea maker and sink, iron/ironing board, hair dryer, in-room safe, voice messaging and in-room movies. Our signature complimentary amenities include a full American breakfast and evening reception daily, individual airport transportation 6am to 9pm, in-room wired and wireless Internet and USA Today newspaper. You can play tennis, swim in one of our two oversized pools, enjoy a whirlpool or workout in our fitness center. Relax for lunch or dinner in our 4th Floor Grille restaurant or watch your favorite sport on 10 state-of-the-art HD satellite TVs in our Sports Bar. We have 50,000 sq. ft. of flexible meeting space (25,000 indoor/25,000 outdoor). Our 11,200 sq. ft. Chaparral Ballroom and Conference Center provides advanced technological audio-visual features, which include AV catwalk, hang points, voice and modem phone connections, T1 Internet connections and wired and wireless Internet connectivity. Also on site are two additional ballrooms and three Executive boardrooms. Our hotel also offers concierge services, car rental desk, gift shop, business center and laundry services. ... more   less 
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Also Known As:
Chaparral Suites Scottsdale Hotel Scottsdale
Chaparral Hotel Scottsdale
Chaparral Resort Scottsdale

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