My family and I stayed at this hotel recently and we loved it! The suites are large, the service is outstanding & the neighborhood was perfect for our mini vacation. My 5 year old and 3 year old had a blast playing in the pool and in the large courtyard surrounding the pool. We can't wait to go back!

Ok- to start we are far from picky when it comes to traveling- But this place was disgusting, walls falling apart, loud kids at the pool all night long and all the rooms we moved to smelled like mold, we had our 2 kids with (ages 3 and 1), and this is not the type of place you would want your kids to sleep in- my 1 year old woke up with a runny nose and sick from the mold smell. And me and my husband and both of the kids had the worst sore throats ever- this place is nasty. We were so disgusted, that we left the place and flew home early- made me never want to travel with my kids again, as i do not want them getting sick from a vacation. By the way, if you do still want to travel here- good luck getting in the bathroom, i am 4' 11" and about 118 lbs and i could barely get in there, it was so small, not a bad neighborhood, just a disgusting hotel-very surprised that i didnt see any cockroaches!

Althugh the suite was fine, customer service is TERRIBLE! After finding unexplained charges on my credit card I attempted to find an explanation. The front desk could not help as they have no 'authority' and I was told only the manager could satisfy my request for an explanation of the bill. I have made numerous calls to the manager only to go into voicemail. NONE of my calls have been returned. I am told each time I call that the mamager is not in or busy!

We ended up at this property for the night through a Priceline bid. Priceline claims this place is a three star hotel, I wouldn't agree - more like two. We did get a good deal on price though... Each room is a small suite, with a sofa/TV small table and fridge/micro area, and a bedroom. All the furnishings appeared new and were nice, with the bed having nice sheets and pillows. The bathroom was clean and I don't recall it being as small as other reviewers mentioned. The rooms did leave an impression of being old as the ceilings were a bit low and covered with the popcorn paint. The pool area seemed nice, but we didn't use it. The front desk service was indifferent at best, and breakfast was only served 6:30-9, which was too early for us on the weekend so we never made it there. This apparently used to be a Best Western and even though its received a makeover, its still pretty much a motel. Good location right next to Kierland Commons. We didn't hear any noise from the airport. I'd recomend this as a good place if all you need is a comfy clean bedroom in this area - certainly cheaper that the resorts around it.