I have never had such exceptional service from a hotel. When we arrived shortly after midnight we were checked in, I went to get the family and bags from the car and he had gotten the elevator for us and then when we stepped off the elevator there he was to open the door and point us in the direction of our room. The service was like this for our entire stay. The lobby, restaurant, courtyard etc were new and fresh. The only downside to this hotel was the room was a bit weathered/dated but from what I understand they are in the process of renovating. It was clean and the beds were super comfortable. I have never been able to sleep well in a hotel, but had no problems here. There was a hot breakfast, which was good and switched up every morning. They also had an assortment of fresh fruit and yogurt, pastries, oatmeal, cereal, toast and bagels. I was very happy with my stay at this four story hotel. But until the renovations are done if you are more concerned with the asthetics of the room over service, comfort, and cleanliness, probably not the place for you.
- Also Known As:
- Scottsdale Thunderbird Hotel Scottsdale
- Scottsdale Thunderbird Hotel
- Official Description (provided by the hotel):
- Newly renovated lobby, restaurant, and meeting space (October 2011). Scottsdale Thunderbird Suites features 120 deluxe 2-room suites - each suite has been refitted with an upscale Kimball furniture work desk and Herman Miller ergonomic chair. All suites offer a separate bedroom with a King or 2 Double premium Simmons pillow top mattresses, and living room areas for increased privacy. Each comfortable suite offers plenty of room to work or relax, with complimentary wireless broadband access, voice mail, data ports, two televisions, microwave, refrigerator, and coffee maker. All rooms overlook the beautiful courtyard and heated pool/spa. All guests receive a complimentary hot breakfast daily. Shuttle service is available on request within a 5 mile radius during business hours. ... more less
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