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“Heaven on Earth...The Staff, The Property, the Facilities...All 10's” 5 of 5 stars
Review of Phoenician Residences, Luxury Collection

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Phoenician Residences, Luxury Collection
5.0 of 5 Hotel   |   6000 East Camelback Road, Scottsdale, AZ 85251   |  
Hotel amenities
Ranked #22 of 78 Hotels in Scottsdale
Vancouver, Canada
Level Contributor
178 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Heaven on Earth...The Staff, The Property, the Facilities...All 10's”
5 of 5 stars Reviewed July 21, 2013

As a Platinum for Life Starwood member, a Fairmonth PLatinum and Gold Hilton (probably Diamond this year), I have seen the best and the worst hotels have to offer and let me tell you this is by far and away one of the best! The property is stunning, the facilities very high end, the food absolutely first class but what really kick this place up to the "Excellence" class is the staff. While awaiting check in, i noticed a man in a black suit walking around and greeting everyone with a sincere desire to ensure the guests were absolutely taken care of and having a good time. He cam over to me and I then recognized him (from a previous stay) as Marc Bauman, Executive Manager of the hotel. What a touch of class. To have a senior manager out and about greeeting guests and with the professionalism and sincerity most frequent travels all too often don't see, was such a pleasent surprise. Marc trully has a gift in social interaction and this hotel is so very lucky to have him as I am certain many guests come back because of his contribution the theri stay.. I know it does for me! On check in, i was greeted by Sarah and Amanda, both outstanding, friendly and very helpful indivuals backed by a team of others at the front desk equally as impressive. They sharp, recognize that you want top get to your room asap and magically transform an otherwise mundane check in experience to a very warm and welcoming one. Breakfast at Terrazzo is amazing. The caprese omellet is to die for and with servers like Paul taken caer of your every wish...it makes the day start off with such a great feeling. Have I said enough? I can go on and on but trust me when I say...You just gotta try this place and live the dream. It trully is Heaven On Earth and I can't wait to go back. Oh wait, I'm going back next week...YAYYYYYY!!!!! See you pool side!

Room Tip: Be nice to the check in staff...they can be your best friend!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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17 reviews from our community

Traveler rating
    15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Lexington, Kentucky
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 18, 2013

The Phoenician is a great place to relax. Staff are very friendly and attentive. Rooms are generously sized and clean. Housekeeping provides nice touches like bottled water and slippers during turn down. The staff at the pool frequently check on guests providing beverages and food. The grounds are beautiful. There are quite a few places to eat. The burger bistro at the golf course is a favorite. The resort was about a 10-15 minute cab ride from the airport and once we got here we never felt the need to leave. There were children's activities at the pool and many family friendly options for those with small children. We really enjoyed our stay.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
112 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 24, 2013

Excellent environment for a Luxury getaway under Camelback mountain. Quiet and secluded from the city for mental kickback therapy. Golf, massage, pool, food and environment for the senses. A foodie find just down Camelback road is Tarbells. At first view it is not impressive. Inside is a local find.

Room Tip: Golf course or pool/mountain views are per preference
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenician Residences, Luxury Collection

Address: 6000 East Camelback Road, Scottsdale, AZ 85251
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 78 Hotels in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Phoenician Residences, Luxury Collection 5*
Number of rooms: 6
Reservation Options:
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