I was there on 06/08/2013 with 2 coworkers & one of my coworkers wife. We had been traveling all day & checked in to the hotel & asked the concierge where would be a good place to eat. We were in jeans, shorts, & tshirts & asked her to contact the restaurant to make sure that we were not under dressed. They said it was fine & she made us a reservation. We went over & were seated immediatly but our waitress seemed a little disappointed in getting us for her table. She attempted to be friendly & the food was not good at all. I barely made a dent in mine & one of the other guys ordered some onion rings & they were so greasy that you could not even eat them. The pretzel bread & the dessert that the concierge (warm butter cake) was the best part of the whole meal. When we were ready to go we asked for the check & she brought one. I told her we needed 3, 1 for the couple, 1 for my other coworker, & 1 for me. She brought out 2 checks. I told her again we needed mine & my other coworkers seperated due to turning in our receipts for work. We paid & left. When I got back home I was matching up my receipts with my transactions & the girl typed in my tip wrong & left her self a $40 tip according to my transactions. I emailed the corporate office & never received a reply. I also called the restaurant 3/4 times before someone actually helped me, even tho the girl said that she sent me an email (& no it did not end up in my junk mail). She finally told me it should be credited back to my account with 5 days. I waited 6 & still nothing. I called back & 2 weeks ago she called me back & said she needed my card # & she would email me back when done. I never received that email, so I emailed her back & asked & she said yes, that she forgot to email me back because it had gotten busy. I waited a week & still nothing. I emailed her back last week & she said she would inquire about it & get back to me & I have still not heard anything. I emailed her back again this morning & as of right now nothing. If it had just been a couple of dollars I would not have said anything but $40 is a lot of money especially in the economic times. I just want what is mine back!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.