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Westin Kierland Villas: Traveler Reviews


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Traveler Reviews

89% Recommend
4.5 of 5 stars 102 reviews
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Good for families

Westin Kierland Villas

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4 of 5 stars
travelerwithkids 5 contributions
chicago, il
Apr 1, 2006
12/12 found this review helpful

We stayed here over spring break recently with our 3 children (ages 8,6, and 3). We had read the reviews w/warnings about the pressure to attend the time share presentation and the noise from the construction so we were a little nervous. Overall I would say that we had a good experience. Upon checkin (with my husband and kids in the car) the concierage went through the welcome packet and wanted to book a time for us to hear the time share presentation. When I told her I would need to get back to her, she seemed fine. We did receive several messages about attending a wine tasting and continental breakfast. Not sure if these were another way to get you to the time share presentation since we didn't attend. We were in building 5 which was directly next to the construction. We didn't hear any of it. We had a one bedroom villa w/full kitchen and it was nice but a little cramped for 5. Our room had a huge walk in shower but no tub which might be a problem for families w/very young kids. The kitchen was a nice feature since there are grocery stores very close and we ate breakfast in every morning. I was surprised that they seemed short staffed at the pool since it was the busy Spring Break season. The pool and water slide were supposed to open at 9am. Most days we were there at 9 promptly and there were never any towels out and the water slide would be closed (try explaining that one to your kids). It would take 30-45 mins. for the clean towels to come out after people asking the front desk for them. There was one employee trying to get everything ready at the pool and she said they usually have 2 people working. She couldn't open the water slide until she got everything else done so it opened after 10am. This seemed to happen every day we were there. Another annoyance was people putting towels out to save seats around the pool. If you didn't get out there by 7am forget it! These chairs never seemed to be occupied either. The main Westin hotel has a very nice pool that has a lazy river, bigger slide, and zero depth area w/sand. You can take a golf cart over there or walk (not far at all). This pool seemed much better staffed. The main hotel also features a bagpiper at sunset and bonfire w/s'mores which we enjoyed. I would say we would definitely consider going back.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2006
  • Member since December 07, 2004
  • I recommend this hotel for Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $344 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Relaxing Getaway

Westin Kierland Villas

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5 of 5 stars
jenbayler 2 contributions
BR, IL
Mar 8, 2006
7/7 found this review helpful

My friend and I decided to get away for our 40th Birthdays. We wanted somewhere warm and relaxing for a weekend get away. We choose the Westin Kierland Villas in Scottsdale, AZ. This is the time-share complex connected to the Westin Kierland Resort. It was a wonderful facility, we had a one bedroom villa with a full kitchen and washer and dryer, and a beautiful balcony and a pull out couch. The facility has two pools: an adult pool with lovely cabanas and bar and food service and a family pool with slide,ping pong table and basketball net in pool; workout room, business center, concierge service and shuttle service to main resort. Everyone who worked at the resort was wonderful, they were all friendly, warm and genuinely helpful. You could go to the main resort and use thier amenities at any time (the Agave Spa was absolutely wonderful!). We would often go at night to the main resort to the huge main outside patio/lounge with firepit, latern warmers and blankets around and full service bar and food. It was a great way to spend a relaxing evening. Also within walking distance was the Kierland Common Shopping center. The stores were upscale and the walking mall was beautifully adorned with flowers and lovely windows.
It was a wonderful get away for us and we would go back in a heartbeat. Super!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $344 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Lovely Property, Delightful Stay

Westin Kierland Villas

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5 of 5 stars
piacere 22 contributions
Bend, OR
Feb 19, 2006
7/7 found this review helpful

To start this review, I guess I should disclose that after staying for five days at the Westin Kierland Villas, my husband and I decided to buy into their vacation interval (aka timeshare) program. I've noted in reading reviews over time that those who "own" membership at a property sometimes provide a more positive view than those who do not, so thought I'd disclose possible bias right up front! :-) That said, we found this to be a lovely property at which we had a delightful stay. We visited in mid January, which I understand is "high season" and while the parking lot was full, one never had the sense that there were many people at the property. Three large pools were never crowded and the spacious grounds were always nicely quiet. There is a barbeque/picnic area that has a view out across the golf course as well as two built in gas barbeques for those wanting to "grill in". We stayed in the premium one bedroom unit (there are smaller lock off studios available as well)and found it to be nicely appointed, with full kitchen, and with a great bed and bathroom as well as a (small) patio. Our only complaint has to do with room location. I have just recently started using a wheelchair (at age 50ish) and have found that in many facilities, the ADA accessible rooms are relegated to the least desireable locations on property, as was this room. Management assures us that better sited ADA rooms ARE on property but just weren't available for our stay. That said, the bedroom/bathroom set up was the best that I've ever used at any hotel for wheelchair access and among the best for any purpose. There is a small exercise room and business center on site as well as a "coffee shop/deli". Staff was very friendly. The property itself is conveniently located to freeways and to nearby Kierland Commons mall, to which there is shuttle service available. Although we aren't golfers, we hear the associated golf course is good to play and the associated Westin Kierland Hotel has a couple of good restaurants. We understand that the "going rate" on these rooms is "spendy". (Our special package averaged only about $85/night.) We're looking forward to a return trip.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $344 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Dark rooms, bad food, noisy resturant and pools

Westin Kierland Villas

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2 of 5 stars
CJAP 2 contributions
Los Gatos, CA
Feb 4, 2006
10/22 found this review helpful

While wanting to stay at the Kierland Westin Hotel next door, I was forced to pay $439.00 per night for one of the Timeshare Villas instead due to the popularity of the Phoenix Open during my stay. The rooms are well decorated but VERY DARK with only two windows and a small claustrophobic patio with no sun. The air-conditioning is difficult to work and maintain a constant temperature. Most disturbing of all the annoyances was the unbelievable noise coming from the pool pump equipment located next to the restaurant patio and main pool. This equipment apparently pumps water for a large waterfall in the main pool and the noise echoes throughout the entire complex except at the very end. I could not talk to anyone while sitting outside. It’s the most ridiculous placement of mechanical equipment I can imagine. I don’t know why the management thinks they can get away with it. The food at the restaurant is barely acceptable, making the experience far less than perfect. I did not receive the sales pressure others had experienced due to the fact my wife was not on the trip with me; they won’t pitch to you if all the decision makers are not present. All-in-all, stay next door at the LOVELY Westin Hotel – the food there is some of the best in USA.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2006
  • Member since February 04, 2006
  • I recommend this hotel for Older travelers, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Best

Westin Kierland Villas

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5 of 5 stars
A TripAdvisor Member
San Jose, Ca.
Jan 23, 2006
8/8 found this review helpful

No one has to go on the timeshare tour. We were not pressured at all. We did and purchased, but it helps to know something about timeshares. It was a very good value and the service was terrific.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2005
  • Member since January 23, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Westin Kierland Villas Also Known As

Address: 15620 North Clubgate Drive, Scottsdale, AZ 85254