Lured by the price; this was unfortunately something close to a bait-and-switch.
Let's see. Room was smaller than represented on the site. Hot water was reluctant to arrive. Sink plunger was disconnected from the stopper and left in position to block up the sink; had to pop it off to allow water to drain. After first day, there was no soap left in our room when it was cleaned, and what we did have was removed! Went to front desk; the guy disappeared for a full five minutes and located some hand soap but no bar soap for the shower. We had a full bar the day before. Bizarre.
Rooms were noisy. Tennis lessons were rolling along by 8:30 a.m., complete with shouted instructions. Voices outside our room were amplified by acoustics.
But here's what took the cake. The binder listing hotel services included a reference to an on-site putting green near the lobby building. Sounded good. I circled the lobby building and came up empty. Went inside and inquired about the location of the front desk, and the guy pointed out to the grassy area between the building and the pool. I asked: "THAT's the putting green?" "Yeah, we have it for kids."
I've never heard of a grass putting green that was specifically set aside for kids. But the reason that the statement is so confusing is that that THERE IS NO PUTTING GREEN. It is a lawn. Looks as though it could have been a putting green in some forgotten time, if you cover one eye and squint with the other. But it was a lawn. It had no hole anywhere for a putting target, and no evidence that one had ever existed. The grass was longer than the grass on the fairways I had played on earlier in the week. I'll say it again: It's not just a poorly-maintained green; it's JUST A LAWN. How the guy pointed to it with a straight face, in what amounts to the golf capitol of the southwest, is incredible. The only thing that would have completed the scene would be some two-dimensional free-standing lawn art. Fine lawn. Utterly crappy (nonexistent) putting green. Deceptive and bush league.
- Also Known As:
- Scottsdale Resort Club Hotel
- Scottsdale Resort Club Hotel Scottsdale
- Scottsdale Hotel
- Official Description (provided by the hotel):
- Family-owned and operated, Scottsdale Resort & Athletic Club is a private haven located in the heart of Scottsdale. This intimate, casual resort offers Guest Rooms, oversize Suites and One, Two and Three-Bedroom Villas and Presidential Suites. The property features world class tennis, discounted greens fees on adjacent Silverado Golf Course, and a private Athletic Club with 11 tennis courts, 2 pools, 2 levels of fitness studios, (such as Yoga, Pilates, Spinning, Nia, and Zumba) and the OC SEVEN Restaurant & Bar. Daily events such as tennis socials, fitness seminars and wine-tastings will complete your unique resort experience. The award-winning Eurasia spa features massage, body and facial therapies in a serene surrounding, offering a Japanese Soaking Tub room, Vichy Rain shower, and couples treatment suite with private courtyard. The Resort staff will develop your own customized package, or choose from packages including tennis, golf, spa, wellness, outdoor adventure, family vacation, arts & culture. The Resort offers complimentary Wi-fi, and NO Resort fees! Enjoy the comfort of our spacious suites, experience the calming intimacy of our award-winning spa, join the action on our tennis courts or in our fitness center, relax in the comfort of our library, and enjoy our delicious and healthy cuisine at OC SEVEN Restaurant & Bar. You may spend an hour or two with us, or an entire day. Your home away from home. ... more less
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