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“A great value for several reasons: the rooms are bigger than average, the breakfast is good, and the staff freindly.” 4 of 5 stars
Review of Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
2.5 of 5 Hotel   |   3131 North Scottsdale Road, Scottsdale, AZ 85251   |  
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Ranked #5 of 78 Hotels in Scottsdale
Certificate of Excellence 2014
Santa Fe, New Mexico
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
“A great value for several reasons: the rooms are bigger than average, the breakfast is good, and the staff freindly.”
4 of 5 stars Reviewed May 15, 2010

The suites at this HIE are nice and big. I would recommend staying here and will do so again. Had a great day by the pool - pleanty of seating and a nice area. A great stay!

    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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English first
Wrexham, United Kingdom
Top Contributor
66 reviews 66 reviews
51 hotel reviews
Reviews in 53 cities Reviews in 53 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed April 23, 2010

This has to rate as one of the best HIE that we have stayed in. We arrived earlier than the normal check in time but the reception staff were really accomodating and let us check in early. The rooms are very spacious with a connecting door between the lounge and bedroom area. Great if you need to get kids off to sleep early. The room was extremly clean and tidy and included both a refrigerator and microwave. Good breakfast buffet in the morning with plenty of choice. Nicely sized pool area which the kids loved. Then to top it all off a two hour Happy Hour each evening between 5-7 with "free" beer, wine, soft drinks and nachos. The hotel is also nicely situated for Old Town, Scottsdale. Highly recommended. Would definitely stay here again.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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colorado
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 16, 2010

My sisters and I stayed here for 5 nights and it was a good choice. The hotel is close to the Botanical Gardens and the zoo and the hotel shuttle took us there for no charge.
The rooms are clean and spacious. The pool was a delight as was the jacuzzi, with plenty of pool towels on hand.
The free breakfast included eggs, bacon or sausage, cereal, yogurt, toast, bagels, fresh fruit and their yummy cinnamon rolls. There is always coffee and tea available in the lobby along with sweet tea and lemonade. We did not go hungry in the mornings!
The best part of staying at this hotel is the staff. They were all very friendly and bent over backwards to assist us. They are very good at their jobs too. Check-in and out was efficient and went smoothly.
Overall a great place to stay.

  • Stayed April 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago il
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 12, 2010

The rooms were very roomy and had a microwave and refrigerator. The employee were very nice and helpful. The location is good and very close to old town. The breakfest is very good and well stocked. The managers happy hour(witch is actually 2hrs long) is a grat benefit too. Also liked thefree ice tea and lemonade all day long too. All and all the hotel is a hidden gem in scottsdale. Pool and hot tub are very nice too.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2010

This hotel is NOT clean the shuttle driver shows up late every day. The front desk clerk invited himself up to my room and when I said no he kept pushing and went as far as to tell me to go upstairs to my room and say there was a maintenece issue in my room so he could have an hour with me. The general manager did an investigation and he was back to work in 48 hours with access to guests rooms very scary. I spoke to a woman who had a similar experience with the same night clerk and the general manager did not even ask for her information. Which I am holding on to because this woman felt uncomfortable saying anything at the time.What kind of investigation is that? Clearly this is an unsafe environment for a woman. Be careful if you are a single woman staying there. How this was handled is unbelievable I work for a large coorperation and would be terrified if they handled something like this.

  • Stayed February 2010, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
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chicago, il
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2010

We stayed at the hotel for spring break for 8 nights. Loved everything about this hotel. Rooms are nice with a separate sitting area with extra tv (especially nice if you have kids), nice pool area with large hot tub and adequate seating, and a pretty good breakfast included. Loved all the extras such as complimentary lemonade and iced tea all day and beer, wine, soda and chips and salsa in the early evening. Location is good for Old Town Scottsdale as well as centrally located in the area for all the Spring Training games. Only 1 block to the SF Giants facility. Hotel also offer free airport shuttle and free shuttle service for about a 3 miles radius. Great if you do not want to rent a car or want to rent a car off site from the airport (I think there is even an Enterprise location only about a block from the hotel). Would definetely stay here again.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colorado
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 28, 2010

The room was very nice, clean and large. Our room overlooked the pool area. We didn't use the pool as we were only there overnight but it looked lovely and lots of people were enjoying it. Our room had a small fridge and microwave, large seating area with sofa and table and 2 chairs and separate bedroom area.
Breakfast was very nice and free. Also, free internet in room.

  • Stayed March 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 North Scottsdale Road, Scottsdale, AZ 85251
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Scottsdale
#5 Business Hotel in Scottsdale
#9 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
You are invited to Stay Smart & enjoy resort style amenities beyond your expectations at the Holiday Inn Express Hotel & Suites Scottsdale. Whether you are coming in on business or just to get away, this hotel in Scottsdale is a great location for shopping, fine dining, entertainment, night life,and much more! You will find yourself impressed with our award winning service, convenient location, and spacious suites featuring our Stay Smart bedding collection and showerheads, microwaves, refrigerators, pay-per-view movies, expanded cable with HBO and pull out sofas in each of guest suites. Our complimentary shuttle service will take you to and from Sky Harbor Airport and within a three mile radius of the hotel runs from 7am to 10pm daily(based on availability) to get you where you need to go. Your stay includes free high speed wireless Internet, free deluxe continental buffet breakfast, a free managers reception each evening, an outdoor heated pool and spa, business center, and fitness center. Some of the many nearby attractions include: Old Town Scottsdale, San Francisco Giants and Oakland A's Spring Training Facilities, Scottsdale Fashion Square Mall, ASU Sun Devil Stadium, Downtown Tempe Mill Avenue, Phoenix Zoo, Desert Botanical Gardens, and Scottsdale Osborn Heathcare. Just to the north of us is WestWorld, home of the Arabian Horse Show, Arizona Bike Week and the Barrett Jackson Classic Car Auction. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale

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