Great Place. Very family oriented - yet also very romantic.

The staff was friendly. The atmosphere was great. The saloon was awesome.

Would definitely go there again.

I have visited the Kierland for three years now, and it has gotten better each time. Although each year I attend a conferece in the heat of July, it is NOT as hot as it is thought to be. Phoenix has about 9% humidity and an average of about 103 degrees in the summer. Ask, when you reserve your room for a back, or mountain view with an unabstructed view. The pools are AMAZING, you must go on the lazy river and water slide. I have not been to the spa, but it seems quite relaxing. One of the best attributes of the hotel are the staff. EVERYONE, and I mean everyone is exceptionally nice. The Kierland Commons are also another luxurious addition with stores such as Coach, Sigrid Olsen, and Barnes and Noble. During the day the stores have nice cool misters. I have the best time in this resort, and I await my next trip next year!

Stayed at Kierland in Dec. 2004 after receiving a mail offer for a great price. Only a hint given that it was a time share property...which was ok, because a tour was not required to accept the offer. I was very impressed with the grounds. Everyone was nice. We were upgraded to a 1 bedroom villa. On the small side but very nice. The bathroom was beautifully finished and clean. The Heavenly bed was heavenly. Not impressedwith the living room area...just average. Great view of pool and golf course. Enjoyed the golf course view, even though we didn't play. Nice wine reception. We went on the horseback riding day recommended at the resort. Authentic ranch with cowboys, shooting and roping. What a great experience. It was a little cool to go in the pool except for one day, it wasn't crowded. THe lazy river was fun. The gym was small but no one was ever there when I went. Good sauna. The spa was nice. Great manicure. Free cooking presentatin by the pool one evening...other special events. Did end up going to the time share presentation...the lure of $150 at the adjacent shopping area which was very pricey. Didn't buy timeshare but was impressed with resort. Since then been to a Marriott time share in Florida. It wasn't as nice as the Westin, but was bigger at this Orlando resort. Still think about that Westin. It is in a good, newer neighborhood.

WOW!! From the moment we arrived to the day we left everyone was attentive, smiling, and at our beck and call. My husband played all three golf courses and loved them all. I had spa treatments three times and loved them all. We ordered room service and it arrived promptly and hot. The pools were amazing - loved the adult pool for the quiet and then loved the lazy river for fun. The room was superb and had turn down service every night which was great. Definitely will return and I highly recommend this resort. Make sure and get a moisture surge massage - it was fantastic.