Just cam back from a beautiful 4 night weekend at the Westin. I had to wrestle for a while if it gets a 4 star or a 5 star. Ultimately I gave it a 5 star because the complaint that I will list at the bottom, should not detract from the beautiful time I had.

First the setting is beautiful. Right on their golf course, with beautiful views of what I think was the Mcdowell mountains in the background. A few different fire pits with plenty of seating around each one, and plenty of outdoor space to walk or run. It is a tremendous facility, with lots to do. I did not have my children with me, but there seemed to be lots to do for children. However, with that being said, there was still plenty of space for adults to enjoy and not feel overpowered by the children. A few different pools including a lazy river with tubes, which I happened to take a quick dip in even though the weather was in the 50's. It was great!!

The room was very nice, with a small fridge and a nice balcony overlooking the golf course. Bed was very comfortable. I had an armorer in the room with the TV inside of it. It seemed from looking into the room of my friend staying in the hotel that my room was a bit larger then his, with an additional sink and countertop in the bedroom. I was staying on the 4th floor, he was staying on the first.

The staff was extremely courteous, very helpful, and very friendly. I wish I would remember the name of the staff who checked me in. I passed by him a few times over the vacation, and each time he addressed me by my name. Very impressed.

As I mentioned there was one complaint I had. The noise from the outside seemed worse then I have experienced in any other hotel. The room was able to be connected to another room on each side, so could be that added to the noise, but it was pretty annoying. I spent an early morning trying not to listen to the phone conversation of the person on my left, and a late night trying to close my ears from the right side screaming for a half hour about some teddy bear, until his room mate told him to keep it down.

All in all, this was a great property, a beautiful hotel, and I would definitely stay there again. But next time I would mention the room noise and see if there is anything they can do about it.

You get what you pay for. Staff works hard to please. Spa had best massage I ever had in my life. Concierges service unparalleled.

Food at 2 restaurants disappointingly at American level of quality. That is to say medocre. For that amount of money I expect perfection.

As a Starwood Select member, and having stayed at a number of Westin hotels in the past, I opted to stay at the Westin Kierlands Resort and Spa for a few days after a visit to northern Arizona in early October, 2012. In almost every respect I was more than happy with my experience. While the hotel complex is extremely large, and possibly a bit intimidating from the outside, the general quality of the facility and the services offered and the extreme friendliness of the staff more than relieved any initial qualms that I might have had. When that is added to the hotel's proximity to the shopping and dining experiences offered by the Kierland Commons and to the galleries and museums of both Scottsdale and Phoenix, it adds up to a very rewarding travel experience indeed.

At check-in there were a few hiccups, that could easily be avoided if the agent gave more attention to the notes in the reservation. And even before this my wife and I had to say hello and ask how he was doing before any acknowledgement was given to us.

The rooms were average, we had a nice balcony that overlooked a main courtyard and partial mountain view. But little did we know the hotel had a holiday light show that played every half hour from 6pm till 9 or 10 pm which was very frustrating when you could feel the feel the music in your room, yes we could feel the vibrations it was so loud. It would of been helpful to know this at check-in, and it wasn't like it was a one night show we found an ad in the lobby and it had been going on for a week or so.

I would come back to the property when back in AZ to try it one more time. I would just hope the front desk staff could be more inviting and not rush you in and out. Valet and the restaurant had great friendly staff that remembered you from the day before!