My husband had a conference at the Kierland so I tagged along. It was a beautiful facility but very, very large. We arrived late at night and the only room that they had for us was at least a 10 minute walk from reception. I have difficulty walking and we spoke to the reception which offered to change our room the next day. They were most accomodating. The concierges were wonderful helping us choose restaurants. We found the dinners we had in the Kierland very good - never disappointing. There is a shuttle service that takes guests to the malls that are right near by and which have many good restaurants. I didn't take advantage of the spa. Many afternoons I sat in one of the comfortable lounges and read. The pool was lovely and I did take advantage of that when the weather cooperated. My only complaint is that the pool service wasn't as good as it should have been. I had to wait a very long time before I found someone to place an ordeer with, a long tim to get my order and a very long time to get the check. But it was an A -1 experience. I highly recommend it.