I stayed at the Village Mirage for a week with my family in July 2013, we all really enjoyed the resort.
The property is located at the Northern end of Scottsdale, about 2 miles off the 101 freeway. I was expecting to have a hard time finding it because of previous reviews, but it’s pretty straight forward. If you are coming of N. Scottsdale Road, just turn onto E. Princess, and go straight past the Fairmont and Zona hotels, past the traffic circle, E. Princess Blvd. ends at the Villa Mirage.
There are not any stores or restaurants walking distance from the resort, but a very short drive from the resort you’ll find grocery stores, Target store, Walmart, entertainment/attractions, anything you could want.
The resort consist of eight buildings, none of which are very far from the pool area. Buildings 7 & 8 are probably the farthest. The buildings are 3 floors, but there are no elevators, so if you have small children or are elderly I would request a ground unit. All of the units have been recently updated except for one building, but they are currently updating that and those units are not available for rent, so there is no chance of getting an outdated unit. There are ice machines for each building. You can park directly in front of your unit for free.
The grounds are well maintained with a desert design, not much greenery, but it looks nice. The resort has two tennis courts, a very large pool (open 8am - 10pm) with a water fall, a very large jacuzzi, a 1' toddler pool, and a small splash pad. They have a supervised kids activity center next to the pool, where the kids can play video games, ping pong, and they have craft projects that cost between $3-$10. There is also the Oasis café (open 11-7pm) which serves sandwiches, salads, pizzas, kids menus, softdrinks, beer, and cocktails. The drinks are good, and prices reasonable. They also have daily drink specials. Also in the Activity Center building are 24-hours free washer/dryers (Tide/Bounce $1 each), and a gym with cardio and weights. The Activity Center also has daily contests, on certain nights a Texas Hold’em tournament, and on certain nights movies by the pool, all for free. When you check in make sure to grab an activity schedule.
In the lobby they have a large HD television with couches, 2 computers stations and a printer, which are semi-private, a free coffee & tea area, and a DVD rental shelf. The customer service at the resort was excellent, everyone was very nice and professional.
After check-in they will direct you over to the concierge which is also the timeshare presentation representative. They will invite you to attend a presentation for a gift, they will also provide you with a very useful “vacation planner” which has a great, easy to read local map, and a list of local businesses and phone numbers. The resort is a timeshare, so they will invite you to a timeshare presentation.
We were not going to, but we ended up attending the timeshare presentation. The sales person was very nice, a little disappointed when we didn’t buy, but stayed nice. No hard sell, and the entire presentation took 90 minutes, which we were guaranteed it would not go past. They also gave us a free hot breakfast during the presentation.
The studio room was very nice, a little small for 2 adults and 2 children, but not too bad. It would be perfect for just 2 adults. The room was recently updated, and everything looked new. The room had everything you could want; a very comfortable sofa sleeper, an medium size HD televison with lots of cable channels and free HBO, but no PPV. It also has a DVD player and you can rent DVD’s in the lobby for $2 per night. There is an IPOD docking station, a safe, iron/board, and a small patio with chairs and a table. There is WIFI for a fee through AT&T, I think it was about $10 per night. The receptionist told me they are working on switching over to having that be a standard free amenity in the near future. The bed and pillows were very comfortable.
The bathroom was medium sized and a traditional set-up of the sink, shower and toilet all being in the same room. There is no tub, but the shower was very large. The bathroom was nicely decorated and well maintained.
The room also had a mini-kitchen with a full-size refrigerator, electric oven, microwave, dishwasher, cooking ware and utensils, and flatware, plates, bowls, glassware for 4. Anything you would want in a kitchen is provided.
Because this resort is a timeshare condominium style, housekeeping is only once midway through your stay. I believe for a fee you can have daily housekeeping. If you need anything, just call the front desk, and they will bring it to you with no problem.
One night we wanted to have pizza for dinner. The receptionist recommended the NYPD - New York Pizza Department. The food we ordered was excellent. They deliver and the prices were very reasonable. I would highly recommend this restaurant if you are in the mood for pizza.
I would not call this resort “Grand,” but I would call it very enjoyable and comfortable. I could see how the staff was really interested in making our vacation fun and carefree. The found the resort to be a very short drive to everything we wanted to do in the phoenix area. We loved the accommodations, the kids loved the pool, especially the pool movie nights. There was a lot to do at the resort for families with children. I would stay here again if ever in the area. I would recommend this resort to all my family and friends.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.