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“did not disappoint” 4 of 5 stars
Review of Scottsdale Villa Mirage

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Scottsdale Villa Mirage
3.0 of 5 Resort   |   7887 East Princess Blvd, Scottsdale, AZ 85255   |  
Hotel amenities
Ranked #49 of 78 Hotels in Scottsdale
Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“did not disappoint”
4 of 5 stars Reviewed May 9, 2013 via mobile

We were in the area for a seminar and choose to stay here through a trade in time share points. The resort was well kept, the staff were all very friendly, and no pushy sales pitch at check in. We stayed in a very quiet 3rd floor studio and were pleased to see we had a full fridge, microwave, cooktop, and dishwasher as well as a toaster, 12cup coffee maker, blender, and plenty of dishes/pans. Our room was very clean and updated with a table and chairs, couch, and bed. There was plenty of space to unpack clothes, toiletries, etc. The couch was not the most comfortable to sit on, but the bed was fine. It did take awhile to get hot water, as in minutes of running the water until it got warm and water pressure wasn't the best. We did use and enjoy the pool, the chairs are comfortable for soaking in some sun. We also used the washer and dryer available at the activity center and are glad to be able to do so. The location was perfect, close to stopping, Pinnacle Peak and other hikes, and an easy on/off of the highway. We will certainly consider staying here again if we make it back to the area!

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Scottsdale Villa Mirage, responded to this review, May 11, 2013
Your satisfaction and recommendation mean the world to us and we are very pleased to read that you had such a nice time here with us and enjoyed your stay in the area. We do apologise if the water temperature and pressure was not to your satisfaction and we will mention this to our maintenance team – thank you for bringing this to our attention. We are glad that you had an overall good time here at Scottsdale Villa Mirage and we are happy to know that you may be coming back with another visit; we hope to see you again!
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273 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Top Contributor
133 reviews 133 reviews
9 hotel reviews
Reviews in 65 cities Reviews in 65 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 7, 2013

We've visited the Phoenix area before, but never really stayed-in or spent much time in Scottsdale.Villa Mirage Scottsdale is owned and run by Diamond Resorts International. It was designed as a time share and we swapped a unit we own on Interval for a two-bedroom suite with a kitchen and living room. The suite we had for the week was nicely decorated and was presented to us on-time, clean and neat. The furnishings were pretty nice and in good shape. The kitchen had an oven, stove top, a full-size refrigerator, a microwave oven, a dishwasher, a blender and enough dishes, glassware and flatware for four people. This unit has two separate balconies with enough space to sit and enjoy the outdoors without even leaving the unit. One had a nice view of the interior courtyard (lots of trees in bloom and some other shrubs) - we saw a hummingbird one one morning before it got too warm. We used the resort as a great jumping off point for Sedona, Tempe, Jerome, Williams/Grand Canyon, etc. in addition to Old Town Scottsdale.

The management had the service staff put in some starter kits of dish-wash liquid, dishwasher detergent, tissues, etc. It's a nicety, but some timeshares don't provide these niceties and you have to hit the supermarket the moment you arrive. It was pleasant to have the starters so we put off shopping until day two.

The resort itself has a pool, a hot tub, BBQ grills, tennis courts, an activity and a workout center. There seemed to be a young child activity center within the activity center. There's a small restaurant on the premises but we didn't partake - we ate out or brought food in and cooked while we were there. They had one maid service while we were there in the middle of the week - most time shares charge even for a single maid service - it was nice that they provided it for free. The staff we interfaced with were all very friendly and helpful, just what you want.

There were a couple of thing to note that we thought they could improve. The resort is a bit hard to find off the main streets, but workable (even my GPS got lost) - I had to break down and ask someone at a nearby resort for directions - then no problem. Secondly, the lobby in the resort was so noisy when we checked-in that it was hard to hear the person who was checking me in - they could use some sound-quieting rugs or other tapestries on the walls to kill the noise level. One of the three TVs in our unit was a nice new digital set with great picture and sound, the other two need an upgrade - older sets that the resort should swap out for newer ones. I was a little ticked that the resort has no free wi-fi, you had to sign-up with AT&T and they charged $30 per computer for the week - a bit much and just an annoyance, like when hotels used to charge for phone service. Also, my wife longed for a clock in the bedroom - I agree that it's nice to open your eyes at night and be able to see the time if you want.

Overall, we enjoyed our stay - two couples with enough privacy in the two bedroom unit so we weren't in each others' spaces and some common areas where we could eat together when we had meals there or hang out, etc. I understand that they also rent rooms if you don't own a time share and just want to rent.

Last, but not least, most timeshares want to give you their sales pitch, we usually skip it and we did this time also. If you don't like high pressure sales, I'd recommend skipping the pitch - no matter what they offer you (free hotel stays, free meals, etc - skip it all).

This resort is on my recommended list.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 8, 2013

There is just so much I enjoyed at this hotel/resort.
1. The swimming pool was clean and heated to 90 degrees;
2. The fitness center is more than adequate with free weights, cycles, treadmills and weight machines;
3. The tennis courts are very well kept;
4. The free coffee in the lobby is the best coffee I've ever had. It's made by Douwe-Egbert, served in fine restaurants and hotels.
5. The staff, whether in the lobby or grounds staff are very courteous and friendly!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Scottsdale Villa Mirage, responded to this review, April 16, 2013
Thank you for deciding to share the impressions you have following your recent stay at our resort. We are really glad that we have met your expectations with regards to the facilities available on site and our team's professional and friendly performance has even exceeded them! We trust we will have the pleasure to welcome you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan, Canada
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 6, 2013 via mobile

Our group checked in late one night and the staff were very efficient and friendly. We hauled our bags up to the top floor (there were no elevators) only to enter a disappointing, dated and smoky room. The front desk were very considerate and put us into an updated room with a nice view. The beds were comfy, the location was great and the room had an awesome full sized fridge. The resort also had many flaws..the shower took a long time to heat up and the balconies didn't have dividers between them; sometimes strangers would walk through our balcony to get to their rooms. Also, there were no street lights on the entry road so the resort is hard to find. The pool at the resort is small and the water is cloudy but the restaurant is nice. The worst part of our stay was when we went to our car one morning and discovered someone had thrown food on it. We had to pick off a dozen cupcakes from our roof, windshield and tires. Overall, the view and location made up for the less than adequate resort...we do not plan on returning.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Center, Washington
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 3, 2013 via mobile

We got a deal on staying here and for the price we paid I think it was a good choice. But I don't think it warrants the four stars that is given in trip advisor. it is a good three star place to stay. The hotel is old and the decor look like they're from the 90s. It was clean though and our two bedroom unit was very spacious.

They have a nice pool with a really fun kids area with splash pad. A couple days it was hard to get chairs by the pool.

The location is great! They had fun activities for the kids. This is a good place for families.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Scottsdale Villa Mirage, responded to this review, April 24, 2013
Thank you for sharing your feedback following your recent stay at Scottsdale Villa Mirage, we are pleased that you had a good stay here with us and we hope that the refurbishment program we are currently undergoing will address the negative issues mentioned in your review, we hope that you will pay us another visit in the future!
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San Juan Capistrano
Top Contributor
136 reviews 136 reviews
14 hotel reviews
Reviews in 49 cities Reviews in 49 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 22, 2013 via mobile

In terms of accommodations and staff would recommend. Nice pool, two tennis courts, basketball court, steam room, sauna and small workout room. Rooms comfortable and outdoor grills well maintained. Safe and somewhat secluded walking/jogging areas. Spent nine days and found staff very friendly and accommodating at all times.

Only negative is the sales presentations. Front desk hostesses very friendly and the sales agents by and large were informative, however, system designed to keep you there and managers very rude, arrogant and unprofessional. As an owner, this seems to be a consistent trend the past few years with Diamond Resorts. Integrity is not a word one would use in describing this group. Once out their clutches the resort is very enjoyable!

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno,
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2013

We arrived at Scottsdale Villa Mirage November 17 after a wonderful flight on Southwest Airlines to Phoenix through LAX. Our daughter and 3 grandsons from Las Vegas met us at the airport and
drove us to the resort.

The resort has Studio, One Bedroom and Two Bedroom Timeshare units fully equipped with all the amenities of home. Activities at the resort abound for both adults and children. Water aerobics directed by Lynn are provided on Monday, Wednesday and Friday and are worthwhile for limbering up for the many golf courses available for play.

Activities away from the resort abound varying from A Historic Railroad Park Museum and Model Railroad Layout to a wonderful Zoo, Frank Lloyd Wright Talisman West and a beautiful Botanic Garden. Sixteen major league baseball teams congregate in the Phoenix area for spring training from early February through late March.

So much to do and not enough time to do it all in one week. Well, we will have to return and try to see everything we missed on this trip.

Room Tip: All rooms are close to the pool, recreational facilities, office and snack bar so distance is not a...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scottsdale Villa Mirage

Address: 7887 East Princess Blvd, Scottsdale, AZ 85255
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Top resorts Hotel in Scottsdale
#41 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Scottsdale Villa Mirage 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Scottsdale Villa Mirage Hotel Scottsdale
Scottsdale Hotel Mirage
Scottsdale Resort Mirage

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