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“Very nice stay - just don't attend the sales presentation!” 4 of 5 stars
Review of Scottsdale Villa Mirage

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Scottsdale Villa Mirage
3.0 of 5 Resort   |   7887 East Princess Blvd, Scottsdale, AZ 85255   |  
Hotel amenities
Ranked #47 of 78 hotels in Scottsdale
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Very nice stay - just don't attend the sales presentation!”
4 of 5 stars Reviewed March 14, 2013

We recently stayed at the renovated Villa Mirage for 4 nights the week of February 10, 2013. This property was purchased by Diamond International and the upgrades from many years ago was evident. We were very pleased with our accommodations. The villa itself was really very nice. Kitchen was well equiped, living room comfortable. They bed was quite comfortable, but it seems like they could spring for a little nicer bed linens and pillows. I was glad we brought our own. They were quite lumpy. We understood from the sales person that they still are planning on upgrading the bathroom. It wasn't bad as is, nice large shower. Only caveat is you need to run the hot water for over 5 minutes to get any hot water. Okay, these were the good things, the two problems we had were 1) no wired or wireless internet in rooms or lobby. They do have a few computers for use in the lobby, but everytime I went in there were people on them and a few waiting. Perhaps I am spoiled, we own a Marriott Timeshare and we have gotten used to wired internet in the villas and wireless in all public areas. I was really wishing my ipad would have had 3g. 2) Of course we were asked to attend a sales presentation while there which we did, 90 minutes (ha) and a $75 dollar visa card (or a dinner at certain restaurants). The first sales person was very nice but it took forever for him to finally cut to the chase with prices. We politely declined, he pushed for a little while, but finally gave up and sent for the closer. He started out nice and when we kept declining, he started lowering prices, wondering what it would take to get our business. After another 15 or 20 minutes, he got up and said he would have to get someone else for us to get our gift. This man was who we had the problem with. First off, he was arrogant and rude, saying that he had to go home and let his dog out and since we probably weren't going to purchase anything he was wasting his time. He started offering us lower options and said he couldn't believe we would turn these offers down and wanted to know why. I told him we didn't feel comfortable and had no background on Diamond International. Then he really got rude. After 2 1/2 hours that was supposed to be 90 min. he finally took us into another room to get our visa card. As he walked out of the office his last flippant remark was paraphrased, "oh that's right, you don't trust our company, be careful that visa card isn't real". I wish I remembered his name. It certainly gave us a bad taste in our mouth for Diamond, which is a shame because it really was a very nice resort.

Room Tip: Third floor had a nice view of pool but beware, no elavators.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Washington
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 14, 2013

The Scottsdale Villa Mirage is not easy to find mostly because there is not a sign for the property until you get to it. You basically wind through the Fairmont Scottsdale Princess property to get there. The room was ok, the bed was hard and maid service was elusive. We stayed there a week and had maid service once during this time. The pool area is small and there is a cafe on the property which was ok.
It is a timeshare property so you are courted by the timeshare sales people.
We will likely stay at another location when we return.

Room Tip: Get a ground floor unit - no elevators.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Scottsdale Villa Mirage, responded to this review, March 20, 2013
Thank you for your review - we regret to read that you have experienced some difficulty trying to find us. We will mention this during the next management meeting and suggest additional signage to be placed in the area.
We would like to take this opportunity to advise that in order to become more eco-friendly we have decided to reduce the maid service; this allows us to decrease the usage of water, detergents and energy and lessens the potential impact we could have had on the local environment. We hope this has not marred your stay, however, and we hope to see you coming back in the future!
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USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2013

Thoroughly enjoyed two weeks at Villa Mirage during May/June 2012.

Several in our group with different room types. Great opportunity to check out all the room options for a future stay!

*Two 2/bedroom suites: One, ground floor with private patio. The other 2nd floor with balcony.

*One studio: 2nd floor with balcony.

*One 1/bedroom suite, connecting to a studio:
This arrangement was especially nice and spacious. Studio had balcony on one side of the building, and the connecting one bedroom suite w/balcony was located on opposite side, overlooking private pool area.

Suites were complete with very nice fully equipped kitchens, dishwasher and washer/dryer, large dining areas, large living room areas with sleeper sofas.

All dish, dishwasher, laundry soaps and kitchen cleaning supplies provided and replenished immediately. All kitchen utensils were new, clean, and identical in every room. Nothing shabby.

Bath soaps, shampoos, lotions, towels for bath, pool, kitchen always replaced immediately. Fresh bed sheets, just a phone call away. Great attention to detail by amazing housekeeping staff.

Studio’s were equipped with fridge, microwave, coffee maker, blender, toaster, dishes, utensils, etc.. Just no dishwasher, washer/dryer, stove/oven. Spacious for a “studio”, including dining table area, living area with comfortable sleeper sofa along with the queen size bed and large bath.

The grounds were well kept, pools immaculate, all rooms pristine.

Last tip: We got amazing LOW rates through AmEx travel website. Front desk reservations could not match the rates and were astounded at how low they were.

Looking forward to a Thanksgiving or Christmas Holiday at this wonderful desert retreat.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Top Contributor
132 reviews 132 reviews
11 hotel reviews
Reviews in 78 cities Reviews in 78 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 1, 2013

We recently spent two weeks her while visiting our daughter who is spending a year of her university degree at ASU. The resort was clean, comfortable and the staff were fantastic - nothing was too much trouble. The only downside ,if it is a downside is that it is slightly remote and you have to really have a car to travel anywhere. We found a trolley bus that went from a neighbouring hotel into Scottsdale which was free but it runs from Christmas to the end of March.We had a good time.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

I just returned from a 10 day stay at the Villa Mirage, in a two bedroom unit. Very pleasant: clean, quiet, very accessible to the West World Arabian Horse Show.The full kitchen allowed my group to make our own meals saving on restaurant bills. We did not have a chance to enjoy the pool area but it looked very clean. I will definitely come back. I booked through Jim Gioiosa for a reasonable price - very straightforward. Thanks Jim.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 21, 2013

We have been coming to AZ for several years first as vacationers and now as retirees. We have stayed at other resorts but the Villa Mirage has become our favorite and this year was no exception. You can stay in a studio, one bedroom or a two bedroom condo with all the comforts of home. This year we stayed three weeks in a studio and three in a one bedroom. The units are clean and nicely furnished including two flat screen TVs. There is a very nice pool, workout facility and two tennis courts if you are so inclined. The staff under the direction of manager Mike Brown is excellent. They are pleasant and helpful. What a refreshing change to some places we have been. If you happen to be here on Monday morning do attend the manager's welcome and meet some of the staff and hear what is going on at the resort. There are too many names to mention but I would especially like to thank Ashley and Danielle for making our stay extra special. Not only is this a nice resort but we love the location. It's just off Scottsdale Road and near the 101 Loop North. It's a snap to get to most any place in the Phoenix area. There are lots of things to do in the area and if you are a hiker there are tons of trails. Be sure to check out the Pinnacle Peak trail for a nice hike with great views. .

Room Tip: The resort is off the main road so there is no road noise. The buildings are three story and there a...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona, California
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2013

Very Nice, clean, great location. I still hate it they they try and get you to sit through a presentation and sell you more stuff...when you are on vacation...nice pool, close to everything.
It is worth it to stay here...it is hard to find tho.
Very Nice, clean, great location. I still hate it they they try and get you to sit through a presentation and sell you more stuff...when you are on vacation...nice pool, close to everything.
It is worth it to stay here...it is hard to find tho.

Room Tip: Overlooking the pool.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Scottsdale Villa Mirage

Address: 7887 East Princess Blvd, Scottsdale, AZ 85255
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Scottsdale
#31 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Scottsdale Villa Mirage 3*
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Also Known As:
Scottsdale Villa Mirage Hotel Scottsdale
Scottsdale Hotel Mirage
Scottsdale Resort Mirage

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