I picked this resort for some weekend relaxing after a tough week of business travel. From the moment I arrived I was bitterly disappointed. The front desk staff were not busy but completely uninterested in checking me in or seeing did I need help. When I asked could someone help me, they did but I was met with a frown like I was causing them trouble.
The lovely thing about this resort is the facility itself. The rooms and beautiful. The pool area, gym and grounds are well maintained. Don't expect to eat anything other than burgers onsite. No dry cleaning facilities either. When I asked about it at the front desk, I felt so stupid for even asking the way the staff member made me feel.
I'm not a fussy guy, just appreciate polite service and it was severely lacking here. I would recommend avoiding this place until we see more smiles. It's a pity because the place is beautiful.
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- Also Known As:
- Sheraton Desert Oasis Hotel Scottsdale
- Sheraton Hotel Scottsdale
- Sheraton Resort Scottsdale
- Sheraton Scottsdale
- Scottsdale Sheraton
- Desert Oasis Scottsdale