We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would stay here every year if possible” 5 of 5 stars
Review of Sheraton Desert Oasis

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Sheraton Desert Oasis to your Saves list
Sheraton Desert Oasis
3.5 of 5 Resort   |   17700 N. Hayden Road, Scottsdale, AZ 85255   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Offers & Announcements
Free Night & $25 Credit
Ranked #16 of 78 Hotels in Scottsdale
Canada
Top Contributor
98 reviews 98 reviews
44 hotel reviews
Reviews in 46 cities Reviews in 46 cities
89 helpful votes 89 helpful votes
“Would stay here every year if possible”
5 of 5 stars Reviewed July 15, 2014

We love the Sheraton Desert Oasis and exchange here through RCI every time we visit Scottsdale.
The renovations are excellent and as always the grounds are immaculate. Both pools are great whether you like it quiet or more activity you have the choice.
Love the location too.
Staff very friendly.
Hope to return again next year.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, July 17, 2014
Dear thebunter,

All of us here at Sheraton Desert Oasis thank you for your comments! We are very pleased you really liked our newly renovated units.

It's great that you were able to enjoy the location of Sheraton Desert Oasis, and our close proximity to so much of what Scottsdale and Arizona in general has to offer.

We certainly hope to see you again sometime!

Best,

Jason
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

537 reviews from our community

Traveler rating
    267
    190
    52
    20
    8
See reviews for
178
194
24
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Calgary, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 11, 2014

So thankful my friend had recommended this property. We booked a package through our airline. The renovations were fantastic. Room was very spacious and very quiet. We actually paid an additional $30.00 per night to upgrade to a premium villa which was well worth it for the extra room when travelling with two teenagers. We also had a cot so both could have their own beds. The separate bedroom was an added plus and the bed was heavenly. We enjoyed having a kitchenette and liked that there was BBQ's. The grounds and pool area were very well kept...even the day after the haboob blew in! Staff were friendly. Anna was fantastic when we checked in. Everyone seemed to enjoy all the pool side activities. Plenty of other daily activities for younger kids. Splash Grill, poolside, had good food. I was pleasantly surprised when we received several $5.00 vouchers to enjoy at the pool. I believe this was a thank you for not having housekeeping come everyday. Busy for the Fourth of July, but never did seem overly crowded at the pool. Overall fantastic experience! This may have been our first trip to Scottsdale, but I have a feeling it won't be our last. Thank you SDO.

Room Tip: We stayed on the second floor by the main pool and fitness centre, room 2103. Overlooked the "...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, July 14, 2014
Dear Susan

Wow! What a nice review! Thank you for all the great comments regarding our staff and property!
We are so glad that you and your family enjoyed your time with us to the fullest. We are definitely proud to have been an instrumental part in making your vacation a success!
Good to hear that you were able to utilize the "make a green choice" vouchers; they are absolutely a win-win for everyone - good for our guests as well as the environment.

We hope it won't be too long until your next visit to the "Valley of the Sun".

Warm regards

Michelle
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mayasmummy
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 30, 2014

We stayed at this resort from June 2-8 and we had a lovely time. We had two unit for our family of four. The larger unit had fully equipped kitchen and the smaller unit had a basic kitchen. We had a unit right next to the pool and the gym which worked out perfectly for us.
This resort is beautiful and the staff are very friendly and helpful. There are two pools, one is considered a quiet pool, and the other is where the entertainment is. There is a waterfall, hot tub, and a snack bar. On Saturday nights, they have a movie at the pool which the kids absolutely adored. I used the gym daily, and while they don't have many machines, I never had a problem getting a treadmill or an elliptical trainer. My favourite part of the gym was the mini fridge with cold towels--so nice after a workout!
Oh and I have to mention the bed--this was one of the most comfortable sleeps I have ever had in a hotel!
The staff were great--responded quickly to all our needs and with a smile.
Everything is fairly close by--Walmart, grocery stores, malls, and of course, golf courses. I took the kids to Butterfly Wonderland which they loved.
We enjoyed our stay here so much, that we just booked today for another visit back in early August. We can't wait!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, July 4, 2014
Dear mayasmummy

Wow! What a wonderful review to read! We were excited to learn what a great time you and your family had at our property!
The dive in movie has proven to be a great hit with our young (and young at heart) guests, and we are happy that we can be a part of creating lasting memories!
We all know how essential a good night's rest is and like you said, our Sheraton Sweet Sleeper bed definitely does the trick! Should you ever be interested, the bed is actually available for purchase on our website.

Looking forward to seeing you in August!

Warm regards
Michelle
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 30, 2014

My wife and I spent a week at the Sheraton Desert Oasis the last week of May, 2014. This was our third vacation at this property, and for good reason. First, let me say that this property is a timeshare property and is part of the Starwood chain; however it is a resort in every sense of the word. The grounds are expansive and very well kept. The rooms (we stayed in a 1 bedroom deluxe villa) are well decorated, updated and very clean. The resort has just about all the amenities one could ask for and a staff second to none. The staff is worth mentioning because everyone I personally encountered was overly friendly, and after one day I and most of the staff were on a first name basis. There are scheduled daily activities for just about everyone, a large pool and an oversized outdoor jacuzzi. There are also several barbeque grills strategically placed all over the grounds. I mentioned that this is a timeshare, but this resort can be booked directly with Sheraton without any timeshare connection whatsoever (as I did). We couldn't ask for a better place to spend a week at, and the added comfort of not having to stay in one (1) room of a hotel as opposed to staying in a 1 bedroom apartment for virtually the same cost or lower, is a huge benefit. We will continue to return here whenever we can.

Room Tip: I would recommend not staying on the top (3rd) floor. Although there are elevators, there is no over...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, July 4, 2014
Dear Roseyblatt

We loved hearing how our property has become somewhat of a "home away from home" for you and your family.
We were especially thrilled to read the great feedback in regards to our staff as we all strive daily to make every guest feel special and cared for during their stay.
Hopefully, you were able to partake in some of the plentiful activities our FUN team has to offer on a daily basis. You are right - they do have something for every age!

We look forward to welcoming you back a fourth time very soon!

Warm regards

Michelle
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 19, 2014

This was our first visit to the resort. We received a good rate since May is the start of the off season. We had a one bedroom with kitchenette, fridge, sitting balcony, living room. It was quite compact but well laid out. The resort has a gift shop with various sundries and a pool side snack bar and bar for refreshments during the day. We had a very good lunch there with our children and grandchildren. The star of the resort is the pool and waterfall. The pool is simply huge and the grandchildren loved it. It's a great place for children. They have at least two small playgrounds with slides and tunnels. The grand-kids were able to blow off energy in that area. The staff was attentive and helpful. We would definitely stay here again.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, June 24, 2014
Dear DEJinVA,

The warmer months are certainly a fantastic time to enjoy our resort and its wonderful facilities, so I am so glad you and your family had a blast! The pool and waterfall is definitely a great aspect of our resort, which is enjoyed by kids and adults alike.

And like you mentioned, our Splash Poolside Grille makes for a great place to enjoy a bite to eat while relaxing by the pool.

We are so glad you enjoyed your stay with us, and we most certainly would love to have you as our guest again.

Thank you for the compliments.

Best regards,

Jason
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pilot Hill, Usa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

The Sheraton desert Oasis is one of a kind for its Beautiful grounds and Helpful staff and wonderful swimming pools. From check Jarem one of the staff at the Hotel checked us in a little early and gave us a great room near the main pool. The pool was awesome with a waterfall you can swim under that the kids really enjoyed. and also sported one of the nicest and biggest hot tubs I have ever been too. The room was super nice with full Kitchen and washer and dryer, witch came in very handy. The grounds are Breath taking with Beautiful plants and Flowers of all sorts everywhere . I took lots of pictures. There is also a Walmart less then a mile away, witch was very Handy. I would definitely recommend this resort to anyone looking to stay somewhere super nice and fun.

Room Tip: if you have kids a ground floor room near the main pool is a good bet. if you plan on having a socia...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, June 18, 2014
Dear Earl B,

After reading your review, I must say we are pleased you found that our resort exceeded your expectations in many ways! You illustrate great features of the Sheraton Desert Oasis, and we thank you for your compliments.

Additionally, like you mention, there is much convenient shopping nearby, as well as dozens of great places to dine, and so much more. We are a good launching point too for so many of the wonderful attractions throughout the great state of Arizona.

We do hope to see you again sometime. If we can ever be of further assistance, don't ever hesitate to let us know!

Warmly,

Jason
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
89 reviews 89 reviews
33 hotel reviews
Reviews in 20 cities Reviews in 20 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed June 10, 2014

We travelled for a mini family reunion, and had one bigger unit and the smaller lock-off connected to it. The rest of the family was next door, in the same building. It took several calls to the resort to figure out what type of room to book to get connecting rooms, but at last the problem was solved and Charles Partier delivered on his promise to do his best to get us connecting rooms, close to the rest of our family. We found the rooms spacious and beautifully decorated. Everything felt fresh and new. The pool was a big hit with the kids. We ate several meals at the snack bar adjacent to the pool, so the lack of full-service restaurants on site really wasn't a problem. The resort was within easy driving distance of restaurants and shopping. We loved it, and hope to return again next year!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDOGM, Manager at Sheraton Desert Oasis, responded to this review, June 11, 2014
Dear TrvlAgtRet,

First of all, thank you for complimenting Charles, our Manager on Duty! I will be sure to pass along your comments, and will recognize him for a job well done. I am glad that he was able to arrange your villas to your expectations!

Additionally, it sounds like your whole family really had a nice vacation, and we are glad that you made our propoerty a home base for your mini-family renuion. Our resort really does make for the perfect atmosphere for enjoying time with loved ones!

We hope that you will come see us again someday. Until then, cheers!

Warmly,

Jason
Sheraton Desert Oasis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Desert Oasis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Desert Oasis

Address: 17700 N. Hayden Road, Scottsdale, AZ 85255
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#16 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Orbitz, Starwood, Expedia, BookIt.com, Despegar.com, Odigeo and Tingo so you can book your Sheraton Desert Oasis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale

Owners: What's your side of the story?

If you own or manage Sheraton Desert Oasis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.