I read recent reviews and was quite worried about this property. Don't understand the fuss?? I did not expect the Hyatt Gainey Ranch or the four seasons for $111/night in season. I got more then I expected. Nice common area, well kept grounds, clean and updated rooms. Very helpful staff as well.

The property is expansive and a bit confusing. Got lost going to room. I suggest parking by your room until you figure things out.

It was too cold for the pool so I have nothing to review there other then the pools and grounds looked nice.

Location is in the heart of Scottsdale and right next to old Scottsdale. You can't beat the location.

We stayed at this hotel in July 2012 expecting to have a great time. Well it was totally the opposite. As it is, it was July and extremely hot with little kids who were irritable. On check in, they didn't give us our cookie and I called for it in the room twice and they said they would send it. It never arrived. We picked it up when we had dinner later that day. I would have expected the exterior of this place to be more upscale. It is really run down. There was a mini fridge semi blocking our room entrance that appeared to look broken. I had to call twice to have someone come remove it from our front door. The room was nice big and roomy. Very comfortable. We were happy to have a view of the pool. We had dinner on the premises restaurant. It was yummy and our waiter was wonderful. So wonderful that he was the highlight of our stay. We headed back to catch some sleep. Well that's when it all started. I was woken up at 11:45pm by screaming kids and teenagers that were in the swimming pool. I was so angry that they would allow this behavior past curfew pool hours. I called the front desk to learn that they already had several calls and that they were told to get out of the pool. Where is security???? I let them know that was unacceptable. Finally 20 minutes later they were kicked out. I was furious and tired. The next morning I let them know I was really disappointed about my stay and that I expected much more from an upscale chain hotel. The staff is ignorant and doesn't seem to care about what the guests think. I will never stay here again.

Not a 4 star, but a solid 3.5 star. We purchased the trip through Hotwire, so for what we paid, it's very good value for the $. The hotel is walking distance to Scottsdale downtown, Fashion Square, and not too far of a drive to many outdoor destinations (golf course, hiking in the local hills/mountains). The property itself is clean. Nice pools and pretty good gym (trust me - I use the gym in every hotel I stayed. This one is above the average). To my surprise (good surprise), the hotel room has a fridge, a coffee maker and a microwave oven. Well equipped. I would have given it a better rating, but I am not happy with the wireless internet access. To get free internet, you have to go to the lobby or outside the restaurant to access it. Not very nice at all..... otherwise, no complaint.

While I feel that a previous reviewer's comparison to Motel 6 is a far-fetched exaggeration, this Doubletree is not a 4-star resort in my opinion. I've stayed at other 4-star resorts in the area (Westin Kierland, Hyatt Gainey Ranch, etc), and you simply cannot put this place in the same category as those other places. And you shouldn't, because the prices are lower here with no resort fees. The main problem with this place is the poor housekeeping, and the fact that the property is showing age and they haven't done enough to keep things up. This place is more like a typical Holiday Inn, but only with nicer bed, towels and toiletries. In our 4 nights of stay, the housekeeping never showed up one day (until I called at 4pm), didn't bring in hand towels another day, and not once replaced our glasses. The shower curtain had brown stains on it, the showerhead had mildews, and the carpet was clearly not vacuumed well. The room is large and does look freshened up for the most part, but there are also many remnants of "oldness" such as old toilet, ancient-looking bathroom power plugs with dust built up, lack of WiFi, loud bathroom fan, and a beaten-up desk chair that had a hole on the side. There were room service trays and champagne glasses thrown out on the lawn throughout the property... I think it's pretty disrespectful of guests to leave crap lying outside, but I saw the same empty pizza box and the same champagne glass lying out for 3 straight days, and ultimately it reflects poorly on the staff to ignore these things for such a long time. I suspect that there are housekeeping challenges in a sprawled-out property with outside-access rooms. But it is a problem nonetheless.

On the plus sides, this hotel has friendly staff and nice pleasant grounds. The daily walk from the room through the courtyard past the landscaped areas to the restaurant was pleasant. The room was spacious. The hotel's location puts you within a few-minute drive to downtown Scottsdale, Camelback Mtn, McCormick Railroad Park, and tons of shopping/dining; 10-15min drive from the Kierland / Scottsdale Quarter area. The gym was pretty nice.

There are two medium-size pools that are on opposite ends of the property. If you're looking for a resort with extensive pool scene for a splash'n fun weekend, you really won't get it here. The breakfast buffet was okay... I shouldn't complain because our buffet was included as part of a package deal. The selection was decent, although the biggest drawbacks were no omelette station and the poor quality of baked items.