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“Gorgeous in every way” 5 of 5 stars
Review of The Canyon Suites at The Phoenician

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The Canyon Suites at The Phoenician
5.0 of 5 Hotel   |   6000 E. Camelback Road, Scottsdale, AZ 85251   |  
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Hotel amenities
Special Offer
4th Night Free & Credit
Ranked #1 of 78 Hotels in Scottsdale
Certificate of Excellence 2014
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Gorgeous in every way”
5 of 5 stars Reviewed May 29, 2014

We stayed for 2 nights - one couple and 2 children in one amazing suits. Could not have imagined better service and care to our every whim. Felt spoiled and luxurious. Unobtrusive, gracious and delightful. Rented bikes and loved the private pools. Would recommend this resort and especially canyon suites to anyone.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, June 20, 2014
We are so glad you and your family enjoyed being pampered during your recent stay with us! Thank you for your glowing review of the many exclusive amenities available to Canyon Suites guests- we certainly hope you will join us again!
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261 reviews from our community

Traveler rating
    230
    19
    9
    1
    2
See reviews for
63
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 21, 2014

We had a terrific experience at the Canyon Suites! From a warm welcome at check in to a fantastic upgrade to a beautiful, enormous suite, this place really delivers. The grounds are lovely, and the staff is friendly, approachable and attentive to your every possible need. Amanda was a real sweetheart--thanks for a memorable stay!

Room Tip: Suites are to die for!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, May 26, 2014
We are so glad you enjoyed your recent stay with us! Thank you for recognizing all of the many details we work so hard to provide for our guests. Amanda will certainly be acknowledged for her dedicated service. We look forward to your return to The Canyon Suites!
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Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2014

This hotel within a hotel is unbelievable. The service is of the highest quality I have ever experienced and the rooms and grounds are amazing. From check in to check out all you feel is 5 Star everything. The ammenities are fantastic and all I can say is check it out for yourself.

Room Tip: Ask for the type of view you prefer- golf or pool/mountain.
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, May 26, 2014
Thank you for taking the time to share your feedback. We are happy to hear that your experience was of high quality- something that we strive to provide at each and every touchpoint. We hope to welcome you back again in the future for another amazing stay!
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Toronto
Top Contributor
74 reviews 74 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 9, 2014

I'll keep this review short and sweet. If you're going to splurge on a hotel stay, do it here. Everything from the service, to the grounds, to the food is absolutely top notch. I'll admit, having a background in hotels has made me very picky and overly critical while on vacation, but I can honestly say that I was never disappointed or left wishing they had done something different. I loved how it was a separate entity from the Phoenician with a more elegant and subdued atmosphere. A short walk allows you to rejoin the social playground at the Phoenician if you so choose. It was truly a relaxing and amazing experience that I hope to repeat same time, next year!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, May 26, 2014
We greatly appreciate your wonderful comments! At The Canyon Suites, our goal is to deliver the highest level of service which not only meets, but exceeds our guest’s expectations. I’m happy to hear that we were able to provide this type of experience for you. From one hotelier to another, thank you for your feedback and taking the time to write a review. As a “resort-within-a-resort,” The Canyon Suites is designed to provide all of the amenities and services of The Phoenician, but with enhanced features and offerings, all set within a more personalized, intimate atmosphere. We hope you will visit us again and allow us to demonstrate to you once more what makes The Canyon Suites Arizona’s only Forbes Five-Star Resort.
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Signal Mountain, Tennessee
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 19, 2014

If you are in the mood for a 5 Star Hotel and willing to pay for it, you won't find a better property than this one. It had been about 7 years since I had been there. The quality never changed. Staff is attentive, food is great, location is awesome and the Spa/Wellness Center is spectacular. Every staff member knew us by name after Day 1. Anything you want, they can provide. I have stayed a many 5 Star hotels and resorts. This property takes a back seat to no one!

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, April 29, 2014
Thank you for taking the time to leave your review. We appreciate your patronage and loyalty to the Canyon Suites. We pride ourselves on providing personalized service where the guests’ name is used at every turn. We look forward to serving you for many years to come!
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Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2014 via mobile

As a family of 5 we enjoyed our stay at the phoenician suites.(stayed 7 nights) The hotel is located in the centre of Scottsdale However not noticable , it is situated in a oasis of silence.The ambassadors(staff personnel suites) are very friendly and helpful.
The suites are simply amazing in every aspect. Super large and all the confort you need. The private pool with the excellent service was a bless.
The only remark we have is the wait for breakfast. (Main hotel)There is no difference between seating for regular guests as for private conference groups. Also Beyond comprehension are all the empty "reserved" tables at the outside patio. Tables for breakfast should not be reserved.
This did not ruined or stay in any way ....again we enjoyed it at the most. 5 stars fully deserved.
Greets from belgium !

Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, April 29, 2014
We sincerely appreciate your feedback about your recent visit- thank you for taking the time to write a review. I would agree that while our location is close proximity to downtown Scottsdale, The Canyon Suites is quietly tucked away where a tranquil retreat awaits you. We are disappointed that your breakfast experience was not up to par. I have shared your comments with the Food and Beverage management team and we will use these learnings as part of our on-going training to make improvements. We hope to welcome you back to the Canyon Suites should your travels bring you to Scottsdale in the future!
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2014

I have actually never shared my thoughts about a stay at a hotel, but this visit was so exceptional I felt compelled to do so. My family and I have stayed at many resorts over the years. . Serendipitously, this last spring break, we were offered the Canyon Suites instead of our usual rooms at the main facility of the Phoenician. Boy was that a surprise gift! From your first steps at the driveway, we were immediately enveloped in a level of service and hospitality that rivaled and often surpassed any Four Seasons or other high end hotel. Better for so many reasons, not the least of which included no early morning scrambling for seats at the pool or lines to speak to a concierge etc. The commitment of all the staff from door man to concierge to pool attendant was astounding. My 15 year old son even voiced his amazement that the doorman actually greeted him by his first name! With these experiences, I went out of my way to meet the manager, Julian Arrendo, to personally congratulate him on creating such a rarefied environment. The resort's relative independence from the primary facility has clearly empowered him to work his obvious talents and hand pick and support the entire staff and bring his vision of excellence to life. And yet we could still enjoy and otherwise avail ourselves of all the services etc of the Phoenician Hotel proper just a short walk (or golf cart) away! Bottom line: you can stop looking now....do not walk...rather run to this resort and have a 6-star experience!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review, April 29, 2014
Wow, thank you for taking the time to share your experience about your recent stay with us. We are honored that you felt so compelled to leave your first ever hotel review! Your comments truly speak to our desire and commitment to delivering Five-Star service that leaves a lasting impression. We are thrilled that your experience was that of a 6 Star Resort- something we can only strive to achieve. I have shared your kind and gracious comments with the entire team- your compliments are greatly appreciated. It was a delight to meet you and your family. We look forward to welcoming you back to The Canyon Suites soon!
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Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E. Camelback Road, Scottsdale, AZ 85251
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#1 Spa Hotel in Scottsdale
#12 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 60
Official Description (provided by the hotel):
The Canyon Suites at The Phoenician. From sterling silver coffee and tea service, a private infinity pool, to chauffeured resort transportation, our guests enjoy unrivaled signature features. ... more   less 
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale

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