My wife and I just returned from a four night stay at The Canyon Suites at The Phoenician. We are seasoned travelers used to the perks of five star accommodations and we are not easily impressed. We expect pampering from any luxury hotel and we expected a lot from The Canyon Suites based upon its reputation. But, the staff at The Canyon Suites far exceeded our expectations. Each member of the staff was professional, helpful, knowledgeable, courteous, exceedingly well trained and prepared to do whatever was necessary to make our stay perfect. We enjoyed a huge one bedroom suite overlooking Camelback Mountain. The suite lacked for nothing and felt like a home away from home. Reservations Manager Tim Canosa greeted us with a gift of prosecco and chocolate covered strawberries upon our arrival to our lovely room. We enjoyed the treat on our enormous balcony in the late afternoon. Our ambassador Alex was especially attentive and arranged for us a picture perfect day of private horseback riding in the Sonoran Desert as well as tennis court time and dinner reservations. Ben and Marcel at the pool attended to us as if we were royalty. The pool is at a constant 84 degree temperature, which was just right for me. Quite frankly, every single person at the resort was extraordinary. The Canyon Suites is a great spot for couples looking for first class pampering and an opportunity to reconnect in a romantic setting. While there, hike up Camelback Mountain, golf and use the spa. You will have a great time.
The pool is quiet as The Canyon Suites caters mostly to adults. So, unlike some hotels where the po...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I am delighted to hear that you had an enjoyable stay, and I appreciate the glowing remarks regarding our resort and the entire staff. Thank you for acknowledging Tim, Alex, Ben, and Marcel- their dedication to Five Star service will surely be recognized. The Canyon Suites strives to provide the comforts of home while delivering the exceptional- your gracious remarks regarding your stay are sincerely appreciated. We look forward to welcoming you both back in the near future!
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