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“Nice hotel stay” 4 of 5 stars
Review of Country Inn & Suites Scottsdale

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Country Inn & Suites Scottsdale
2.5 of 5 Hotel   |   10801 North 89th Place, Scottsdale, AZ 85260 (Central Scottsdale)   |  
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Ranked #8 of 78 Hotels in Scottsdale
Sedona
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Nice hotel stay”
4 of 5 stars Reviewed March 3, 2013

Stayed here the weekend of March 2-3. Pretty nice hotel- we have elite status with Carlson, so were upgraded to a corner suite on the first floor. Room was nice, large enough to spread out. Bed was firm, towels weren't thick but adequate. Water pressure in shower was excellent. Full hot breakfast was good as well- scrambled eggs, sausages, waffles and potatoes. Cookies at check in were quite good as well. This is a pet friendly hotel- so a LOT of dogs out and about very early in the morning. Wasn't an issue for us since we are early risers, but your mileage may vary. A decent value in the high season at 150/night with taxes/fees included. Suite was a little dated, could use some renovations- but overall was clean- not a '5'- but was a '4' plus hotel- recommended.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, March 5, 2013
Dear Greg C,

Thank you for telling us about your stay. Thank you for your comments. We appreciate all of your feedback regarding your stay. We value are Elite Carlson Members. We hope you enjoyed your upgraded room. Thank you for telling us your concerns. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. We will pass your comments on to our staff. Thank you for your time. We hope you will consider us again in the future.

Sincerely,
Country Inn & Suites Scottsdale
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244 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Portland, OR
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 25, 2013

Always enjoy our stay here. Overall, it's a quiet location and staff is friendly. We enjoy the hot tub/pool area. All age groups would enjoy their stay here. Complete breakfast with many choices is included in the room rate. Love the fresh baked cookies available in the lobby every afternoon.

Room Tip: Suites on the north side receive the morning sunlight.
See more room tips
  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, February 28, 2013
Dear jackie056,

Thank you for telling us about your stay with us. We really appreciate all of our return guests. We strive to make everyone as comfortable as possible. We hope you enjoyed your time in Scottsdale. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Scottsdale
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Sierra Vista, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

We travel a lot for sports. We have bee coming to this hotel for the last 5 months for soccer tournaments. Everything is always excellent. I have called at the last minuet to add another hotel room and they are always accommodating. We have asked to have breakfast server early and they put out a full breakfast for us. Not once have they handed us a brown bag with an apple and said this was the best they could do. Staff is always polite and going above and beyond to help in anyway that they can.

The only Con is the room size for the double queen. (never been in any other room) It is on the small side but, we keep coming back because of the service.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, February 26, 2013
Dear Dana Y,

Thank you for telling us about your stay with us. We are glad that you keep returning. We really appreciate our return guests. We will pass your great comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you for telling us about your room. We do offer suites which provide more room for our guests. Let us know if you would be interested in that next time you make your reservation with us. Thank you for your time. We hope to see you again soon!

Sincerely,
Country Inn & Suites Scottsdale
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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 1, 2013 via mobile

Arrived back to the hotel tonight to find our luggage had been stolen. There is no security on site, no cameras, the exterior doors do not require any key for entry. While the front desk has been helpful we are still awaiting police and the hotel owner has refused to do anything thus far.

Stayed January 2013
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, February 12, 2013
We always appreciate feedback from our guests and when something as serious as theft occurs it not only impacts a guest, but it also impacts our hotel and the environment we work hard to maintain; we strive to provide a safe secure environment and despite all efforts there are occasions when criminals can prey on hotels during specific times of the year, which in our case is the “season” period in Scottsdale. At the time of the posting of the review the incident had just happened and as noted in the review it was noted that nothing had been done as of yet. Following the incident we followed proper procedure to help understand, from the guest, as to what was taken, etc. We reached out to the authorities (who were actually at another hotel in area investigating a similar issue), and our property General Manager and ownership both spoke with the guest and in the end we refunded the guest for the entire stay a value of over 1500usd. In following up with the authorities a few other hotels in the area were targeted and following this incident we have taken measures to reinforce the locks, to levels beyond the industry standard, so as to help prevent such incidents to happen again. In the end we responded to the guests needs during and following the incident and believe it necessary to share our information to allow future guests to know that should incidents occur during your stay we will always work to ensure you have a safe, secure, comfortable, and enjoyable stay with us in Scottsdale.
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Edmonton, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 29, 2013

Second time staying at this hotel. The staff are friendly, courteous and knowledgeable. The shuttle service is wonderful and very accommodating. The beds are incredibly comfortable. Breakfast is great.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, February 1, 2013
Dear Eastroad,

Thank you for telling us about your stay. We appreciate all of your feedback. We are so glad that we could accommodate you. We hope you enjoyed your time in Scottsdale. Thank you so much for your time We hope to see you again in Scottsdale.

Sincerely,
Country Inn & Suites Scottsdale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 23, 2013

We stayed here for a week in January 2013. They have a free hot breakfast which includes the Belgian Waffle, scrambled eggs, sausage, breads, pastries, cereals, fruits, etc. The breakfast was pretty good. The hotel needs a little updating but was nice and quiet. Close to several restaurants and right off the 101 loop. There is also a nice jogging trail within a block of the hotel.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, January 24, 2013
Dear BurgerGus,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. Thank you for telling us your thoughts about the hotel decor. We value all guest feedback because, it allows us to make the necessary changes to the hotel to make it better for future hotel guests. Thank you so much for yor time. We hope you will choose us again in the future.

Sincerely,
Country Inn & Suites Scottsdale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshfield, Wisconsin, United States
Top Contributor
169 reviews 169 reviews
46 hotel reviews
Reviews in 78 cities Reviews in 78 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed January 15, 2013

Enjoyed our stay at this Country Inn and Suites. Nice location close to highway, restaurants and shopping. Pleasant desk staff. Rooms are well-appointed with refrigerators and microwaves, clean and quiet. Wish the bathroom had larger vanity area though. Nice breakfast with hot items, served on real dishes, and weekend breakfast goes until 10:30 which is nice. We used the guest laundry which had two washers and two dryers and only cost 75 cents each load. Would definitely stay here again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites Scottsdale, responded to this review, January 22, 2013
Dear Judy C,

Thank you for telling us about your stay with us. We appreciate all of your feedback regarding your stay. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for sharing your concerns about the bathroom area. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Scottsdale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Scottsdale

Address: 10801 North 89th Place, Scottsdale, AZ 85260
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale > Central Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Scottsdale
#4 Business Hotel in Scottsdale
#15 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Scottsdale 2.5*
Reservation Options:
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Also Known As:
Country Inn And Suites Scottsdale
Country Inn & Suites Scottsdale Hotel Scottsdale
Country Inn Scottsdale
Scottsdale Country Inn

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