Hi Guys -- Firstly, we didn't realize we would be arriving at the start of Spring Break so all the rooms in town were sooooo expensive! That's the reason we chose this particular hotel.
We were booked in a regular room, but when I looked at it I realized it wouldn't work for our 3-day stay. It just seemed dark and cramped. They had a whirlpool room available for just a little bit more, so we took that one instead. The two rooms could not have been more different. I would say it is totally worth it to upgrade to a whirlpool room because you get so much more room for your money, including a kitchenette and living room.
Their laundry room (one washer and one dryer) was a lifesaver for these weary travelers. They both were in top notch working order, and the laundry room was very clean.
I would like to shout out the nice girl who always takes care of the breakfast area -- she was so helpful to us and always had a big smile. Very sweet person.
Our room happened to be very close to the area where people meet for breakfast and there happened to also be someone (another guest?) who went in and out of their door about 15 times in 10 minutes -- the doors are VERY loud when they shut. Needless to say we couldn't get back to sleep. I mentioned this to the front desk girl when we checked out and she took very good care of us. So I would like to applaud Hampton for their excellent customer service. We left very happy! :)
Overall, it's a nice and clean place to stay. The customer service on the entire property was top notch. The hotel is in a suburban location, very close to a huge beautiful shopping district as well as Old Town Scottsdale which is adorable. We would probably stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for taking the time to write and post your detailed and candid comments about your recent experience at out hotel. I am so glad to hear that you were happy with your room and the service we provide, and appreciate your kind words about jobs well done by our team. We look forward to welcoming you back and serving you here again the next time you are in Scottsdale.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.