My husband and I stayed three nights at the Four Seasons and enjoyed it very much. Here are the highlights:

What we loved:
- The property is meticulously maintained. The plantings are gorgeous, the buildings in perfect condition, and the decor was well done.
- The views are remarkable. (But, a word about the "premier casitas," below.)
- The staff was exceptionally well trained and attentive.
- Nice amenities (gym, spa, restaurants, etc.)
- Room 906 (the desert garden suite) was really nice.
- The pool is relaxing, expecially under the cabanas with spray mist and ice water.
- Very easy walk from the property to Pinnacle Peak, a stunning hike.
- A recommendation to eat at Greasewood, an outdoor music venue across the street that serves hamburgers and hot dogs. It was lots of fun! We walked, which is certainly possible, but it was a bit farther than I bargained for.
- Yummy coffee and muffin bar every morning in the lobby. A nice touch, and the muffins were tasty.
- Although you can't use the room's mini-fridge to store your own things, you can request a complimentary second fridge to do so. This was nice for our extra waters, etc.

What we didn't:
- I booked a "premier casita," the rooms which are billed as the 40 with the best views. We were placed, however, in building 22, which is somewhat outside of the property (far from the pool, etc. and near the front gate). Our view was more of the driveway and cars than the desert. I asked the front desk the next a.m. whether we could be moved (because we really wanted a pretty view) and we were accomodated late that afternoon. (Holly at the front desk was really nice and patient with me.) I really don't think Building 22 can be said to have a great view at all, and if we had not been moved to another room, I would not have felt that the higher rate was worth the view.
- The resort, like many of its type, charges very high prices for simple items. At some point it seems a little silly, given the room rates. For example, 10 minutes on the internet is $10, an iced tea at the pool is $4, and a smoothie at breakfast is $8. Again, this isn't unusual, but it would be nice for a resort someday to avoid these kind of charges.
- Room service is unexplicably slow. I ordered a bowl of soup at the spa and it took an hour. Really? An hour to warm a bowl of soup?

Overall, great resort and a really nice stay. We had a wonderful time and would very likely return.

We've stayed at many resorts in the Scottsdale area including The Hyatt at Gainey Ranch, Fairmont Scottsdale Princess, Westin Kierland Villas, Westin Kierland Resort and Spa, and the JW Marriott at Desert Ridge. The Four Seasons is by far the best of all the resorts we've been to in the area. It is a smaller resort in a beautiful area off the beaten path so it feels more exclusive. No large convention groups! We celebrated our anniversary here and when we checked in we received an anniverary card and a free upgrade to a room with a view. The room itself was wonderful. Beautiful bathroom, walk in closet., large sleeping area which included a sitting area with a flat screen TV and fire place. We also had a large deck with very comfortable seating and a beautiful view. The pools are small, but we spent most of our time by the pool in a cabana. Cabanas are free but are first come first serve. You can go out early in the morning before breakfast and ask them to hold one for you and they will hold it for up to 1 hour. We also received a complimentary bottle of champagne, truffles, and a handwritten anniversary note from the hotel manager. They also gave us a late check out when we asked for one. The service was just outstanding. Unfortunately I can't say the same for the food. We celebrated our anniversary dinner at Talavera. We had 2 margaritas, 2 goat cheese salads, 2 lobster dinners, and 1 souffle dessert. They also gave us a free slice of chocolate cake for our anniversary. The bill was about $200. I would be willing to pay this amount if the food and service were outstanding, but they were not. The experiece did not match how much we paid for dinner. The portions were just too small and the lobster was overcooked. The goat cheese "salad" was just a piping of goat cheese with literally just a few pieces of arugula, beets, and nuts. We also ordered room service for breakfast which came out to $70, the food was just ok. We will definitely stay at the Four Seasons again, but we will most likely go off the property for our meals. Excellent summer rates, we got a AAA rate of $175.50 plus tax. We were there the first week of September and the weather was wonderful...hot, but not too hot. If you want snacks to bring by the pool and don't want to order food at the pricey poolside restaurant, there is an AJ's Gourmet Store very close by.

We stayed at the FS for three nights over July 4 weekend, after finding a great deal on the chain’s website. We loved the hotel, the room and the pool, but what stood out most was the friendly and impeccable service.
The hotel’s layout provides a sense of seclusion despite its vicinity to the Scottsdale sprawl, and clearly a lot of thought was put into blending the buildings with nature. Our room was located outside of the main complex, which we found added to our seclusion experience, which was fantastic. Waking up to the magnificent desert view in our room and on our terrace was certainly worth the 3-4 minute walk to the main complex, where the lobby, restaurants, pool and gym are located. Nonetheless, for those who prefer not to make the journey by foot, the hotel offers golf-cart rides to and from the more secluded rooms.
We took advantage of the early morning hike up Pinnacle peak (offered daily), though would recommend the two hour drive to Sedona for more scenic and intense hiking experiences. We were disappointed not to be able to take part in the stargazing offered by the hotel. We were very surprised to learn that Arizona has a monsoon season in July-August, which brought about short but very intense showers in the early-to-mid evening throughout our stay and resulted in overcast skies every evening.
The pool was wonderful, and we really appreciated the separate, adult-only section, which allowed us to relax without the shouts and splashes of kids. At the same time, this allowed kids to be kids in other pool areas. We also loved the pool casitas with cool mist constantly sprayed to keep us cool. The only thing is – you had better get up very early if you want to get a hold of one of the casitas, as they are limited and extremely coveted. We were impressed by the fact that no fee was charged for the casitas, as opposed to other hotels we have stayed at. An added perk at the pool was the constant pampering by the staff, which offered complementary water, sun-screen and snacks.
The rooms are large, with a nice fireplace, nice terrace with a magnificent view, a huge bathroom and walk-in closet. The king-size bed was very comfortable and the large LCD screen added a nice touch. The only minor snag we had during our stay was the long red hair I found on the shower wall, courtesy of the prior guest, I assume. Otherwise, though, the room and hotel were clean.
I cannot conclude without a elaborating on the fantastic service, which went above and beyond our expectations. One evening, water from the heavy rain crept into our room, and within minutes two staffers came by to dry up our foyer and put sandbags outside our door. Moreover, due to religious obligations, we had dietary restrictions as well as special requests for Saturday. While I do not doubt that some of these requests sounded strange at best to the staff, they accommodated every single one of our requests (including sending someone to our out-of-the-way room to open the door for us several times on Saturday) with a smile. The concierge was very knowledgeable and well-prepared, with handy maps, directions and recommendations for hiking and activities in Sedona and Scottsdale, and tailored their recommendations to accommodate our style. I would add that the hotel was full to capacity and it appears that many of the guests were there on the same deal we found, namely at less than $160 a night. Still, every guest was treated as if they were the only guest on the property and had paid $500 per night.

We stayed at the Four Seasons for one night to celebrate our 10th wedding anniversary. We wanted to stay somewhere special and we couldn't be happier with our choice.

As soon as you get to the resort you are greeted by such wonderful staff. From the bellman, to the front desk staff, pool attendants, groundskeeper - nothing but excellent customer service. The staff in this place are very friendly and they make you feel at home.

Our casita was also great. It is very spacious and there's a patio with incredible views especially at night. There's a small sitting area with flat screen tv and fireplace. There's a decent size walk in closet with ample of hanger space. There's also plenty of space in the bathroom - separate tub/shower area, his/her sink and a private toilet area.

We also had a chance to go the pool and once again - excellent customer service. They have cabanas everywhere and it's on a first come basis. When we got there the pool attendant went ahead and set up our cabanas (putting covers on the chaise lounge, providing towels and pitcher of ice cold water). Once in a while they had someone walk around offering samples of their smoothies. The drinks are kinda overpriced but they're good.

The best part of our stay is when the General Manager of the resort had someone deliver a bottle of champagne and some chocolatet truffles to our room and we celebrated our anniversary in style :-)