We loved the Four Seasons. My husband and I traveled with our 4 children who are young adults. This hotel was perfect for all of us. The rooms were wonderful, each with a balcony and great view. The grounds were lovely. The staff was courteous and professional. The pools were clean and we were able to get chairs for the 6 of us each day without a problem. We ate breakfast at the hotel every day and the food was wonderful. We ate at the bar three times and were able to eat from the bar menu, but also order from the restaurant menu. We sat outdoors and had a wonderful view during our meal.

Upon check-out we had a problem with the bill. Apparently someone made a mistake in the price we were quoted, but since we had a written confirmation the manager of the hotel corrected the mistake without any problem at all.

We will definitely return to this hotel.

We traded with our timeshare company Interval International to stay here and let me say it was well worth it. I was not looking forward to this trip due to the time of year we were to arrive. (July 25th) I don't like to be uncomfortably hot! It definately exceeded my expectations. I must say after reading the other revews The Residence Club is most definately the way to go. We noticed a definate difference between th hotel and the residence club. The service seemed much superior at the Residence club. The pool attendants were falling all over themselves trying to fetch a drink, make up your pool chair etc. Also everyday at the residence were running drink specials. $6 Margarita Mondays, $3 all beers Tuesday,$6 wine specials,$6 Mojitos, something new everyday. Saturday nights they have a salsa/Margarita demonstration where they get you drunk on various flavored Rita's and serve you phenominal salsa. They have a shuttle to take you to the golf courses, spa specials (20% off or buy 1 service get one half off) great steam room inside gym, bbq's everywhere for grilling and great bathrooms. This resort gets an A+ in my book.

We are regular guests at this resort, typically during the summer months when the crowds are relatively sparse. Although the rooms were just renovated in the past year, the service was quite a bit off the mark this year. The room we originally received had no air conditioning, and the fruit they had left for us turned rancid. The toilet also overflowed on the first flush, immediately upon arrival to the room. When we called the front desk to request a room change (we had been in the room for 5 minutes or less), they hemmed and hawed and made us feel horrible for requesting an air conditioned room with a functioning toilet, all in 115 degree heat. They eventually moved us to another room, but not without making quite a fuss. The pool was quite dirty this year, and the poolside service not as suberb as usual. A number of guests were allowed to swim in street clothes at the adult pool, making most of the guests uncomfortable. Overall, service was just off this year. On a positive note, the room rennovations are nice enough, and we had a superb dining experience at Talavera. We'll try again next year, but if the mediocre experience continues, we'll move on. It just was not the experience that we've come to expect at a Four Seasons property.

Okay, we have only stayed at one other Four Seasons property, Aviara in Carlsbad, so we didn't have too much to compare it with. We are not fancy people, did not have crazy expectations, just expected the Four Seasons treatment. I did expect a welcome gift for our daughter, as at Aviara, three times they have greeted her with something special that made our trip wonderful. No one ever said hello, no one opened doors for us. We are friendly people! Our room was cave-like and on the bottom floor. I requested a balcony and was not given one. The resort was totally under capacity. It looked like a total of 50 people at any given time. The pool was dirty and the pool staff never asked me if we wanted to order a drink during our entire stay! Maybe because we don't look like high rollers, but there was nothing special at all about this place. One positive note, the bar food was excellent. However, $20 for a margarita that tastes like corn syrup, come on folks. Having just stayed up in Sedona at a b&b that catered to our every whim, it was quite a shock and disappointing. There was nothing bad about the hotel, it was not worth the price of admission. I will say the grounds are well maintained and beautiful.