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All 78 Scottsdale hotels

Four Seasons Resort Scottsdale at Troon North: Traveler Reviews

5.0 of 5
10600 East Crescent Moon Drive, Scottsdale, AZ 85255 (Troon North)
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Four Seasons Resort Scottsdale at Troon North
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Ranked #5 of 78 hotels in Scottsdale
Most recent review
5 of 5 stars Reviewed January 16, 2013
Alex H Charleston, South Carolina
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908 reviews from our community

Traveler rating
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Families
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Charleston, South Carolina
1 review
3 helpful votes 3 helpful votes
“Excellent!”
5 of 5 stars Reviewed January 16, 2013

I stayed here with my family and was incredibly pleased! The service was incredible...I actually left something at the suite after we checked out and the security was so kind that they mailed it to me free of charge within days!

Beauty landscape and truly a 5 star resort! If your the outdoorsy type then this is the place to stay considering its proximity to Pinnacle Peak.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alex H about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Luxurious getaway (Ladies' weekend)”
5 of 5 stars Reviewed January 13, 2013

SERVICE:
1. Front Office/Doormen, 2. Pool Side, 3. Lobby/Patio Bar staff were: Wonderful, capable, friendly, available and willing to be of help.
** Special note for amazing service from Room Service: We had bottles of water/beverages in our room. While we were at the pool, the hotel brought in an extra mini-fridge to keep our drinks and yogurt drinks cool. Didn't ask, they just brought in a 2nd mini fridge to hold all of our drinks cool. Amazing service.**
4. Restaurant hostesses could have been more helpful and more attentive, but they seemed young and untrained. Waitstaff was great, meal was decent but nothing to rave about. Easy dinner 1st/2nd night.

ROOM:
(Beds) 2 Queen room, patio view of the grounds - cactus landscape.
Smaller than expected, but didn't spend much time indoors. Mostly at the pool all day, in the cabanas for rest.
(Bathroom): Large, spacious, clean and modern.
(Beds): Wonderful, comparable to Westin Heavenly beds that put you to sleep.
(Patio): 1-2 tables with enough chairs for 3-4 adults to sit and enjoy evening stars.

TIPS:
1. Get a room further away from pool for peace and quiet in the evenings. Pools/bar are open later, not too rowdy but if you want absolute rest after a long day by the pool, get a room further north.
2. Get to pool cabanas early to stake your claim. Cabanas have shade and mist to cool you from the July/summer sun. Well worth it to get there early - 8 AM.
3. Outdoor bar/lobby bar is a small, but perfect for after dinner drinks. Not enough seating to enjoy leather chairs/couches for star gazing. Get there early or stay later.
4. Lower pool is better for adults with no children. Not as large as the upper pool with children toys/floaters, but just as nice with cabanas/service -- just no children splashing about.

VERDICT:
Would recommend, would return in a heart beat.

Trip date: July 2011



Trip date: July 2011.

Room Tip: Rooms north of the pool are ideal - away from evening events (hotel lead star-gazing), but close eno...
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
“Beautiful setting, great service”
4 of 5 stars Reviewed January 10, 2013

Really enjoyed the lovely location in the mountains. Even if you don't golf, there's terrific hiking in the area. The service is very good, of course pricey, but as expected. Rooms were all basically nicely appointed, spacious, clean with good amenities. Beds a bit less cozy than id expect. Sometimes parking is quite far from car. The new restaurant Proof, has a lot of kinks to get out. Staff very sweet, but service not smooth. They really lack food options for vegans at the hotel.

Room Tip: If you don't like walking, ask for a room near the Mahon lodge and/or near parking.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review
January 14, 2013
Thank you for taking the time to write a review of our resort following your stay with us.

Your review regarding our new restaurant will definitely be passed onto our Food and Beverage Director. We only want our guests to experience the absolute best, and we are genuinely sorry this was not the case for you during your visit.

We are happy to learn you enjoyed the Resort’s location, your room, as well as the service.

Again, thank you for your feedback and we do hope to have the opportunity to welcome you back.

Sincerely,

Ben Shank
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“Beautiful resort”
5 of 5 stars Reviewed January 9, 2013

This has been our second stay at the FS Scottsdale. The hotel is an exceptional place and offers all sorts of amenities. Our kids (aged 4 and 6) especially enjoyed the kids for all seasons center and went to the pool everyday. The restaurant chef prepared individual dinners for us and came to our table to chat. We had (again) a wonderful time and we'll definitely return in 2013.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“High Society”
5 of 5 stars Reviewed January 9, 2013

Spent New Years at The Four Seasons and that should be enough said. The hotel was probably at capacity with weddings and events, as well as the holiday, but we were stilled called by name by most of the staff.

Parking? Easy. Room? Large and stocked with every comfort. Dinner? Fantastic. Room service? Spot on, hot and delicious. Check out? Did not want to leave.

The Four Seasons trains their staff to practice the Golden Rule. Everyone demonstrated it with personality and class. 100% recommendation for this hotel because her people are the best.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pgwaring about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Four Seasons Resort Scottsdale at Troon North

Also Known As:
4 Seasons Resort Scottsdale At Troon North
Four Seasons Resort Scottsdale At Troon North Hotel
Four Seasons Resort Scottsdale At Troon North Hotel Scottsdale
Four Seasons Hotel Scottsdale
Four Seasons Scottsdale
Scottsdale Four Seasons
Address: 10600 East Crescent Moon Drive, Scottsdale, AZ 85255
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Troon North
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Scottsdale
#2 Top resorts Hotels in Scottsdale
#3 Luxury Hotels in Scottsdale
#6 Family Hotels in Scottsdale
Price Range: $$
Hotel Class:5 star (5*)
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