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“Very pleased” 5 of 5 stars
Review of Hampton Inn & Suites Phoenix/Scottsdale

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Hampton Inn & Suites Phoenix/Scottsdale
2.5 of 5 Hotel   |   16620 North Scottsdale Road, Scottsdale, AZ 85254   |  
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Ranked #11 of 78 Hotels in Scottsdale
Rogers, United States
1 review
1 helpful vote 1 helpful vote
“Very pleased”
5 of 5 stars Reviewed August 17, 2014

The hotel staff were all great! My checkin was very quick, I was recognized as a Honors member and presented a complimentary water. My room was very clean. Breakfast was fresh and of very good quality. The check out was quick. I will definitely consider staying there again when in the Scottsdale area.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 18, 2014
Dear Stephen D,

Thanks for your Platinum membership status in our HHonors program and for posting your great comments and 5 star rating. We value your business and your feedback and really appreciate your recognition of jobs well done by our team. We look forward to seeing you here again.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

266 reviews from our community

Traveler rating
    162
    78
    20
    4
    2
See reviews for
64
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112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Diamond Bar, United States
1 review
4 of 5 stars Reviewed August 13, 2014

THe North Scottsdale Hampton is an excellent property. Easy to locate and drive to, ample parking, close to shopping and restaurants and other services. It's far enough from the freeways to eliminate traffic noise but is close enough to allow easy freeway access. Rooms are ample size, grounds are well-maintained and have sufficient seating. During my stay the staff was exceptionally helful and friendly. The rate was average for Phoenix in summer. The air-conditioning was exceptionally quiet as well as the in-room refrigerator. The AC unit did not cycle every few minutes as one could expect in 100 degree evening temperatures. I suggest this property to anyone staying in the Phoenix area on business. The pool is small and overall the property may not be totally kid-friendly - for business though - top notch

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 14, 2014
Dear Robert P,

Thank you very much for sharing your remarks about your stay with us. Everyone here aims to do everything in their power to fulfill our guests’ needs, as a satisfied guest is a happy guest, and we want all our guests to be happy they decided to stay with us. We appreciate your business and your recommendation and hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 10, 2014

I travel extensively and I try to find Hampton Inns. This Hampton is exactly what I come to expect. Friendly staff, clean rooms, comfortable beds, solid breakfast, and easy parking. The price was right on for a weekday stay in Phoenix even in a pricier area.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 11, 2014
Dear Erik K,

Thank you very much for your loyalty to the Hampton family of hotels and for taking the time to write and post wonderful review about your stay with us. It’s guests like you that make our jobs of providing excellent service and accommodations very rewarding. I'm glad you found us to be a good value and look forward to welcoming you back and serving you here again.

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

The Scottsdale Hampton Inn was a great place to call home for 16 days during a training seminar. Each morning the breakfast was beyond average for choices, the hotel van transportation was always readily available while the staff was quickly available and happy to help. The beds were nice and firm and the sheets felt very soft. Nice to place to return to each day. Thanks Hampton Inn!!!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 11, 2014
Dear Pamela N,

Thank you for making the time to write and submit a review of our hotel. It can be difficult for guests to be away from home for an extended period of time so we understand the importance of providing a welcoming environment and wonderful guest experience. You, and guests like you, make our jobs of delivering the highest standards of cleanliness, service and facilities very rewarding. We value you business and appreciate your compliments. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagstaff
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

We stayed for two nights. The beds were wonderful and clean. The room was simple, clean and included coffee, tv and minifridge. The room had easy access to the parking area, the lobby/breakfast and the pool. (It appears that all rooms do). Breakfast was tasty and included hot and cold and fresh fruit. Customer service was extraordinary. Location was perfect for our needs and the price was fabulous for this location. Overall very satisfied.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 9, 2014
Dear Darlene H,

Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

While reviewing real estate in the area, I have had several opportunities to stop into the lobby of this Hotel when business called on me to stop and WiFi. to my Wall Street New York office. The staff, Especially Ms. Danielle handled my every need and then some.

This hotel stands as the pinnacle of the Hilton Brand maintaining that "Business Traveler in welcome here." dynamic.

Mr. Conrad Hilton would be proud. M

Room Tip: Ask for Ms. Danielle.
See more room tips
Green Features: I wouldn't know. I'm not trying to save the planet.
  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 9, 2014
Dear David M,

Thanks for using our hotel and for posting your wonderful comments about our lobby, team and WiFi. We are proud to be a part of the outstanding Hilton family of hotels and appreciate your loyalty and kind words. I hope you have an opportunity to stay with us for a night or more so we can show you our dedication to guest satisfaction.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Niguel, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

I'd like to share that because Danielle London took such good care of us during our visit, I will stay in this hotel every time I come to visit Arizona.
She was so helpful, giving us advice on where to go sight see, what restaurants to eat in, all the things a traveler needs help with when they visit a new city.
Again, thank you Danielle London for making our stay more wonderful!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, August 7, 2014
Dear Denise R,

Thank you very much for taking the time to post your great review about your stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors, and we really appreciate your compliments and praise for Danielle. I hope we can welcome you back and serve you here again soon.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Address: 16620 North Scottsdale Road, Scottsdale, AZ 85254
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Scottsdale 2.5*
Number of rooms: 126
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Also Known As:
Hampton Inn And Suites North Scottsdale
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Scottsdale Hampton Inn

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