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“Friendly and caring staff.” 5 of 5 stars
Review of Hampton Inn & Suites Phoenix/Scottsdale

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Hampton Inn & Suites Phoenix/Scottsdale
2.5 of 5 Hotel   |   16620 North Scottsdale Road, Scottsdale, AZ 85254   |  
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Ranked #12 of 79 hotels in Scottsdale
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Friendly and caring staff.”
5 of 5 stars Reviewed December 15, 2012 via mobile

Anderlie is an asset to your hotel! She was professional and friendly going out of her way to ensure guest satisfaction. Each staff member I came in contact with seemed to enjoy their job. Housekeeping was did an excellent job .

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, December 17, 2012
Thank you very much for your kind words and 5 star rating from your recent stay with us. Anderlie leads by example, and shows us every day the best ways to treat our guests and each other. We know we can't make our guests happy unless we are happy, so happy we are! Thanks for your acknowledgement of jobs well done by our team. I hope you will let us serve you again soon.
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206 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

The room was very clean and put back together everytime i got back. Juanita Torres was the gal who cleaned my room and always left treats and kind words. thank you Hampton Suites for a warm and welcoming stay!

Room Tip: there wasnt a restaurant but there are a ton that surround the hotel. Also, didnt get a chance to go...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, December 17, 2012
Thanks for making your very first TA review about your recent stay with us. Juanita is terrific and inspires all of us to do our best with every guest, every day. I'll be sure she receives the positive recognition for being mentioned here by you. I hope you will be our guest and let us serve you here again soon.
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Vancouver, Washington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2012

Our stay at North Scottsdale Hampton Inn Suites made our business trip to Scottsdale Arizona a great experience. The service and entire staff were very pleasant and helpful, and the atmosphere was excellent. Our room attendants Juanita and Andrea gave exceptional service - the room was perfect every day and the service was prompt. The shuttles were also very helpful.

The price for our week's stay was also a GREAT deal.

Two restaurants next door, The Tilted Kilt and Carlos O'Brian's, offer excellent choices and room service delivery. Excellent.

I HIGHLY recommend this hotel to anyone planning on coming to Scottsdale for business or pleasure. We will be back!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, December 17, 2012
Thank you very much for your enthusiastic review and strong recommendation of our hotel. Everyone here wants our guests to be happy they chose us, and we really appreciate your acknowledgement of jobs well done. I'll make sure that Juanita & Andrea receive the positive recognition they deserve for being mentioned here by you. We look forward to welcoming you back the next time you are here.
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Sewickley, Pennsylvania
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 28, 2012

Very nice Hampton Inn. I was here for a conference, and after a week, any hotel gets pretty tiring. The staff here was so helpful and so friendly that I really felt almost as comfortable as I would have at home. The fresh baked cookies were a delightful treat, and the breakfast buffet was well tended. They really went above and beyond to be sure guests were well taken care of and happy. This is a great location, close to great shopping and restaurants, and only minutes from Taliesen West. Don't miss a trip there, it was fascinating.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, December 17, 2012
Thank you for staying with us and sharing your excellent comments and 5 star rating. Taliesen West, Frank Lloyd Wright's compound, is unique and wonderful, and I'm glad you got the chance to experience it. I'm glad you were comfortable here during your lengthy stay, and hope you will let us serve you again, and that you will have time to explore more of our area soon.
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Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2012

Clean rooms, comfortable beds, complimentary breakfast and internet. There was even a welcome note with milk and cookies waiting for me in the room. I couldn't ask for anything more. This is my favorite hotel to stay as I frequently visit Scottsdale for business. Carina at the front desk was especially accommodating. She was very helpful and friendly, going above and beyond to make the experience an enjoyable and relaxing one. Thanks Carina!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, November 24, 2012
Thank you for your many visits, and for taking the time to write and share your very first TA review about your experiences here. Carina is terrific, and I'll be sure she gets the positive recognition she deserves for being mentioned here by you. We look forward to welcoming you back and serving you again many more times.
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Amelia, VA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 16, 2012

Spent one night here in November 2012. Typical Hampton breakfast with western omelet, hash browns, turkey sausage. Nice pool and hot tub area. Quiet rooms. Like the Spanish style decor. Would stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, November 24, 2012
Thank you for your loyalty to the Hampton brand, and for your recent stay with us. I'm glad you know you can count on us for a comfortable stay with our 100% Satisfaction Guarantee. We look forward to our next opportunity to serve you here.
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1 review
4 of 5 stars Reviewed November 10, 2012 via mobile

I stayed at the hotel for three weeks and the service I experienced was great. Ana did a wonderful job cleaning my room, Rosie was a wonderful shuttle driver, maria was always so nice and sweet and made a good breakfast, and max helped me a lot with my front desk needs. Great stay.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review, November 24, 2012
Thanks for sharing your experience here, and for your acknowledgement of jobs well done by our team. I'll be sure they get the positive recognition they deserve for being mentioned here by you. I know how much difference the service you receive affects every hotel stay, especially during lengthy stays. I hope you will let us serve you again should your travels bring you back to Scottsdale.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Also Known As:
Hampton Inn And Suites North Scottsdale
Hampton Inn & Suites North Scottsdale Hotel
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Address: 16620 North Scottsdale Road, Scottsdale, AZ 85254
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Scottsdale
#17 Family Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Scottsdale 2.5*
Reservation Options:
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