This resort is exceptional.. The service was amazing throughout my stay. I loved the relaxing decor of the room and the ambiance of the overall grounds. I am a picky business traveler with high standards when it comes to clean rooms and well kept grounds. This hotel surpassed my exeptations and I will definitely return to this property again. The restuarant on site has delicious food . I enjoyed a fabulous dinner out on the pation next to a woodburning fireplace...!! I also loved the wine tasting event held in the lobby every afternoon. This is a must stay resort for those looking to visit Scottsdale.

As I entered the grand lobby, I was impressed by the layout, design, and decor. When I got to my room however, things CHANGED. The room itself was mediocre. It was clean, but VERY plain. I could not tell the difference between this room and a 2 star hotel chain's. In the morning we woke up to a terrible odor and noticed that the bathtub had raw sewage bubbling up from the drain. It was positively dreadful. As I left my room, my route was blocked by more sewage..it was in the carpeted halls...actual feces and toilet paper. This was not only disgusting, it was a health hazard. After waiting several hours, we were finally transferred to another room. The real rub was that we still had to pay for our night's stay-they wouldn't comp it...even with poop in our room!! Overall, the grounds are very nice: pool, gardens, lobby -- all good. The rooms are just nowhere near what I expect for that price. It was like Four Seasons prices for 2-3 star accommodations.

Wow what a great botique hotel not your cookie cutter hotel room. All the rooms had Octaine ammenity's. Big comfortable beds with fresh new linens. Loved the french doors out to the private patios. At night the entire property lights up. Begining with the tall fire bowls around the pool to the paths and trails that lead to sitting areas complete with a real wood fire ! I loved the fire on the sandy beach pool area. The staff made me feel like they knew me and welcomed any request I had. Don't forget to try the restaraunt on property ,it is mostly organic using what ever is in season for the local farmers.....nice touch ! I will be back and I will recommend this lovely property to all.

Stayed here on a business conference and found the pool area and lobby to be far and away the best features of this hotel.

As other reviewers have stated, although somewhat expensive for a hotel, it is probably not that expensive for Scottsdale. Hence, you should not be surprised if you are not greeted by a cadre of doormen/bellhops/car valets. Instead, I found the service to be friendly, but a bit indifferent. When I arrived, the only outdoor greeter seemed to be a young man who drove off immediately to park a car. I carried my bags in to the front desk and waited several unacknowledged moments before the sole front desk staffer looked up from her desk to greet me in a friendly way. Check-in was otherwise prompt. I was shown a map of the resort and was told that I could valet park my car or self-park it - in which case I could park right behind my unit motel-style and walk in through a side door.

Upon leaving the front desk, I took a stroll through the lobby. The lobby was very tastefully decorated and evocative of the Southwest palette. The fireplace in the center was an especially nice touch.

As stated, my unit was accessible from a row of parking spaces behind the hotel. It seems clear that FireSky is a renovated motel and nowhere is it more clear than in the layout of the rooms and the parking spaces. The rooms are organized into two-story rectangular units with enclosed central hallways, sealed by single glass doors at each end. The second floor is accessed by outdoor steps just outside the hallways. There is a card swipe required to access the hallway doors.

Once inside my room, I found very comfortable bedding, Occitaine toiletries, fairly plush towels, and marble-topped bathroom surfaces with some slight signs of age. The mini-bar and mini-'fridge were well stocked - if you're prone to using such things. There was a fairly standard sized desk and dresser in a tasteful motif. The smallish TV (27 inch, I think) was a bit of a letdown for an otherwise well-renovated motel room, but it did come with a DVD player. Once again, though, it was clear that this hotel had seen rougher days in the past as evidenced by the basic motel-room layout of a standard-sized tub (albeit with an outward-curved shower curtain and full stainless-steel showerhead) and a small external single-sink area.

The next day, I saw the pool area and understood why this resort has reviewed well. It is very attractively decorated and looks to hold lots of space for guests to lounge and relax. If you do not intend to make use of this space, I would recommend finding a cheaper place to stay. The pool area is nice enough to make you forget any misgivings you may have had about the motel-style layout.

The food at this hotel was good, but I did not find it to be great. There are probably better options outside - and FireSky is conveniently located near many dining and shopping choices.

Finally, I did have one pet peeve: At check-in, I received my room key in a holder which read that newspaper delivery would be automatic unless I opted out for a 25-cent credit instead. On both nights of my stay, I did not receive a paper, and had to ask at the front desk each day. (On my day of departure I was informed that I was 'lucky' to be receiving the sole remaining newspaper).