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“Nice stay” 4 of 5 stars
Review of Scottsdale Plaza Resort

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Scottsdale Plaza Resort
4.0 of 5 Resort   |   7200 North Scottsdale Road, Scottsdale, AZ 85253   |  
Hotel amenities
Ranked #59 of 78 Hotels in Scottsdale
Indiana, PA
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
“Nice stay”
4 of 5 stars Reviewed August 12, 2013 via mobile

I spent a week here, and enjoyed my stay thoroughly. It's true that the place is somewhat dated, but the staff was pleasant and the property well kept. Rooms are spacious! I would definitely stay here again.

Stayed August 2013, traveled on business
Was this review helpful? Yes 46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, August 19, 2013
Thank you so much for the great feedback. We hope you were able to take advantage of the pools to stay cool during your visit. Thanks for choosing to spend your week with us. We definitely look forward to you visiting again in the future.
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478 reviews from our community

Traveler rating
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    113
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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El Paso, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 12, 2013

Granted we only spent one night because we were on our way to Las Vegas for a concert. We will definitely be back. Overall, the rooms were very clean and very spacious. Grounds were kept up and pool near the front office is very nice and very crystal clear.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, August 16, 2013
We appreciate your positive feedback and welcome you to visit again anytime! We hope you had a wonderful time in Las Vegas. Thank you for choosing the Scottsdale Plaza Resort. We look forward to seeing you again in the future.
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Birmingham, Alabama
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 8, 2013

The staff at this hotel is very friendly and very helpful. The grounds are pretty and the main pool is very nice. The only complaint I have is that the rooms are a bit dated. I felt like I had been transported back to the 1980s. I was there on business, and the meeting room was very nice. It had stadium seating which is a great idea.

Room Tip: This property is very spread out, so get a place close to the main building unless you don't min...
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, August 15, 2013
Thank you for your feedback! We are always looking for ways to improve our guests’ experience and property, so will be sure to document your input. We work hard to maintain our property and are pleased to hear that you enjoyed our grounds. We hope that you will visit us again, for business or for pleasure, in the near future. Thank you for choosing The Scottsdale Plaza Resort.
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San Jose, CA
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 1, 2013

We stay here with a large group as part of a 4 day event. We booked with our group coordinator about 3 months in advance. The day we arrived, I got a message that they were going to "walk" us, not literally, to a nearby resort (.8 mile away) as they were short rooms. We were comped the 2 nights, that we were displaced which was good. Although, the resort we were moved to was a lower level resort. And our activities for the event were back at the plaza which made the logistics tricky. On Friday, we were moved back. Although, we had to check out of the Cottonwoods, and didn't get our room at the Plaza till just after 4 pm. I have registered a complaint through our group coordinator about how we were treated by a front desk person on Friday afternoon, who needs serious customer service training. That being said, our suite was very nice as usual. Maid service was late at 4:25 pm on Saturday. The maid did a great job and everything was very clean.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, August 15, 2013
We are very sorry about the issues surrounding your reservation. We are aware of the significant challenges that occurred over your stay and even more so disappointed in what transpired. We never anticipate that level of overcrowding and regret to hear it had a negative impact on the experience of our guests. We are making every effort possible to ensure it does not happen again. We appreciate your business and apologize for the unfortunate timing. We would be privileged to accommodate you and all of our guests in the future and hope you may give us the opportunity to do so.
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Port Aransas, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 22, 2013

This was surprisingly just what it was supposed to be. Nicely appointed, clean, comfortable. The grounds offered a lovely place to get some exercise. I swam laps in the main pool. It was off season - so things were pretty quiet. The staff was very helpful. We ate at the restaurant - it was good. The resort was very convenient to shopping and restaurants across the street. I would stay there again!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, July 24, 2013
Thank you for the kind words! We are delighted that you had such a pleasant experience with us, as we are constantly seeking ways to exceed our guests’ expectations. We hope that you will think of us again for your next business trip or plan a visit for rest and relaxation. Thank you for choosing The Scottsdale Plaza Resort.
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 22, 2013

I booked this for one night on my road trip from Austin to Palm Springs. I believe I got this on Priceline for about $120 - and I specifically chose it because I had my dog with me.

I really liked that each room had it's own door to the outside. Like, actually outside! The woman who helped check me in was extremely helpful and got me a room on the first floor and I was able to park right in front the door to my room.

The room was clean, my breakfast was quick, good and still hot!

If you like Scottsdale (I mean, enough to say, "Hey, let's go to Scottsdale!" as opposed to, "Hey, let's go to Disneyland!" or some other destination people usually travel to ) I'd recommend this place. If you're just passing through (with or without your pup), I'd recommend it too.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, July 24, 2013
We work very hard to ensure that our guests’ experiences are in line with our standards. We're happy to hear that you and your dog enjoyed your stay. We hope you will visit us again in the future, and will be able to stay more than one night to take advantage of our great restaurants and amenities. Thank you for the great feedback. We look forward to welcoming you back to The Scottsdale Plaza Resort!
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Eagan, Minnesota
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed July 8, 2013

This has been our favorite place to stay for many years in Phoenix area. We were just here in March, and are now here in July. They have done a great job of painting and renovation, and we were very impressed with the looks of the place. We were aware of the main pool being closed but had great quiet time at the other pools they have. Parking near your room is a big plus also without walking a long distance so that valets have to park your car like at some of the other big resort hotels here. For adults looking for a nice place with pool options and not a ton of kids running around this works great. Beds are a little hard and uncomfortable but the king suites give a better one.

Room Tip: Get the king suite or patio suite
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdaleplaza, General Manager at Scottsdale Plaza Resort, responded to this review, July 18, 2013
We are very happy to hear that you have enjoyed your experience with us and are such a loyal customer. We appreciate your feedback on our renovations as we are continually striving to improve our guests’ overall experience. We look forward to welcoming you back to The Scottsdale Plaza Resort again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scottsdale Plaza Resort

Address: 7200 North Scottsdale Road, Scottsdale, AZ 85253
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Scottsdale
#17 Spa Hotel in Scottsdale
#22 Top resorts Hotel in Scottsdale
#46 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scottsdale Plaza Resort 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Scottsdale Plaza Hotel Paradise Valley

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