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“Great views and helpful staff” 4 of 5 stars
Review of Comfort Suites Prescott Valley

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Comfort Suites Prescott Valley
2.5 of 5 Hotel   |   2601 N. Crownpointe Drive, Prescott Valley, AZ 86314   |  
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Ranked #2 of 5 Hotels in Prescott Valley
Arizona
Top Contributor
215 reviews 215 reviews
65 hotel reviews
Reviews in 71 cities Reviews in 71 cities
115 helpful votes 115 helpful votes
“Great views and helpful staff”
4 of 5 stars Reviewed July 27, 2014

This hotel sits above the city and one side of the hotel has nice views ......we had one of the rooms which was great. The rooms were clean and very roomy, the beds were comfortable and the breakfast was good. We didn't get to use the hot tub and there were to many screaming kids but that happens.

Stayed July 2014, traveled as a couple
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123 reviews from our community

Traveler rating
    84
    31
    3
    4
    1
See reviews for
36
43
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Encino, California, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

Best find near prescott. Will not bother with anywhere else if I have a choice! The rooms are super clean, comfortable, and without odor. The breakfast is always good. My only complaint is that the wireless is very spotty.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2014

Our soccer team booked a block of rooms for a recent tournament. We received a contract from the manager clearly stating that we had a certain number of rooms reserved for our team with a deadline for each family to reserve their own room. However, two weeks before the deadline, six of our families were told that the hotel was sold out and that the rooms released from our team block. I pulled up the contract and emailed it back to the manager that indicated that the contract promised us rooms for these six families. The manager then found 4 more rooms however two of our families were still out in the cold without a room and had to book at another hotel. Not great customer service! Also, I noticed at check in, several people (not part of our team) were turned away and told that their rooms were released and no longer available. Why? These people used a certain credit card to reserve their room at the time of booking. This hotel ran the card early in the day (before their arrival in the afternoon) and their credit cards did not go through due to the Target security breach. These people were issued new cards from their bank due to the Target credit breach and these card numbers did not match the card that they reserved their room with. So,... they released their rooms! Unbelievable! I have never heard of a hotel running a card before arrival. So several heartaches caused to several families due to releasing rooms, not honoring contracts. The hotel was clean and breakfast was decent but that's the only positive things about my stay. I will never stay here or recommend this hotel to anyone.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
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Mesa, Arizona
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 20, 2014

This hotel was a very pleasant surprise. We were in town for one night for the Bull Riding Championship event. The room was large and very clean. The bed was comfortable, which is a big thing for me. The pull out couch in the sitting area was a typical pull out couch. I would never be able to sleep on it but it worked well for my son.

I was disappointing by only two things. The towels for the pool were nothing more than thin. glorified hand towels. TERRIBLE! I understand that they probably don't want them stolen, but it was ridiculous. The other thing that disappointed me a little was breakfast, but only because I am trying to watch what I eat. There was no skim milk and only a few apples. That limited what I could eat to hard boiled eggs, which weren't very good at all, and yogurt.

All in all, I enjoyed the stay and would book the room again if the price were right.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maui, Hawaii
Top Contributor
110 reviews 110 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 5, 2014

Needed a place to stay while attending a graduation at Tim's Toyota Center. I took two rooms, a handicapped and a regular suite. The Handicapped room was huge. Both suites were very roomy and clean. They have breakfast in the am free. There is a heated pool and a spa. We had a nice time playing in the spa and pool and i loved the biscuits and gravy. The staff was very friendly and helpful. I would stay there again.;

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prescott Valley, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 2, 2014

Great
Breakfast
Nice Beds
king size room is nice with couch
weight room with cardio
All in all a fabulous stay at the comfort suites....they have a gold metal rating and everything was exactly perfect.

Room Tip: king size rooms
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOWELL
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 4, 2014

My Husband and I stayed 1 night while touring the area. It was clean and the bed was comfortable. Restaurants nearby to grab dinner. Somewhat difficult to find after dark as roads are winding and Very Dark with no lighting. Breakfast was good but nothing special. Stayed here because of the good reviews :)

Room Tip: 4th floor rooms have a great view
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans P, General Manager at Comfort Suites Prescott Valley, responded to this review, April 6, 2014
Thank you for taking the time to write a nice review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Prescott Valley

Address: 2601 N. Crownpointe Drive, Prescott Valley, AZ 86314
Phone Number:
Location: United States > Arizona > Prescott Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Prescott Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Prescott Valley 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Prescott Valley Hotel Prescott Valley

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