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“Comfortable, clean rooms and good location.” 4 of 5 stars
Review of Holiday Inn Express Prescott

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Holiday Inn Express Prescott
2.5 of 5 Motel   |   3454 Ranch Drive, Corner Hwy 69 & Lee Blvd., Prescott, AZ 86303   |  
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Ranked #8 of 22 Hotels in Prescott
arizona
Top Contributor
112 reviews 112 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
“Comfortable, clean rooms and good location.”
4 of 5 stars Reviewed August 2, 2014

Stayed at the Holiday Inn Express for two nights. Like everyone has mentioned in their reviews, this is a very clean hotel. The staff was friendly and the free breakfast was very good (the biscuits and gravy were a nice surprise). If you like hiking/walking, you are not far from a few places. We took a very short drive to Lynx Lake and had a great hike around the lake. In the evening, we made our way to downtown Prescott and enjoyed dinner and then drove right back within 10 minutes. We go to Prescott often and have tried different places and so far this is the best one.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie_K_hie, Guest Relations Manager at Holiday Inn Express Prescott, responded to this review, 3 weeks ago
Dear Valued Guest,
We are so happy to hear that you found our hotel comfortable, clean, and enjoyed your stay! Prescott offers many fun and enjoyable recreational activities.
We look forward to serving you in the near future!
Sincerely,
Julie
H.R. Department Manager
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120 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
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English first
Indianapolis, Indiana
Top Contributor
86 reviews 86 reviews
61 hotel reviews
Reviews in 49 cities Reviews in 49 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 21, 2014

I can’t begin to tell you how much I enjoyed my 4-night stay at HIE Prescott! From the moment we walked in the front door until the time we checked out, EVERYONE was just AWESOME! The customer service was above expectations. Clean, quiet (even though we were on a main highway, we heard no street traffic), peaceful, amenity-filled, and pleasant. The Wi-Fi was reliable, channel selection was awesome – I just love having all my favorite channels available. The location was fantastic! Trader Joe’s was right next door, and the shopping mall was just a short walk. Perfect location for business and fun! Our room and bathroom were super clean, comfortable, and spacious. I slept so good – the bed and the pillows were just perfect! Our room had everything we needed and it all worked perfectly. I actually had enough room to do my yoga without having to move furniture! That’s a DOUBLE YAY! If we ever are in the Prescott area again, this is definitely our “go to” hotel! Thank you for such a positive and wonderful experience.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie_K_hie, Public Relations Manager at Holiday Inn Express Prescott, responded to this review, July 28, 2014
Dear Valued Guest,
Thanks a ton for your wonderful review of our hotel, The Holiday Inn Express in Prescott, Az! We really appreciate you taking the time to let us know we are doing a great job. We also look forward to serving you in the near future.
Sincerely,
Julie
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Vine Grove, Kentucky
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 3, 2014

We were thrilled to be out of the car after driving 13 +hours with kids under the age of 5. No hassles. It was worth every cent paid to have a nice place to sleep. We got the suite with the separate living room area. So nice! Great breakfast. Variety of stuff to choose from. It was kept up by staff who made sure everything was stocked. She also was very pleasant and talked to us both mornings we were there. Clean area for breakfast and enough room to eat without feeling cramped. I loved the pancake machine. We fell in love with Prescott and ended up staying an extra night. We were able to keep the same room and that was a huge bonus. Great area. And the best part for us is that we were only a block away from in-n-out burger so we could enjoy that since we don't have that restaurant where we live! :)

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie_K_hie, Manager at Holiday Inn Express Prescott, responded to this review, July 12, 2014
Thank you so very much for letting us at The Holiday Inn Express in Prescott, Az serve you! It was our pleasure. :) We look forward to your next visit with us and happy travels!
Sincerely,
Julie
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Phoenix AZ
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 1, 2014

This hotel is exceptionally clean. The beds were comfortable. The price is very reasonable. The front desk staff were so helpful and went out of there way to make me feel welcome. I will definitely stay here again. My new Home away from home when I'm in Prescott! Great Stay1

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie_K_hie, Manager at Holiday Inn Express Prescott, responded to this review, July 12, 2014
Dearest Guest,
People like you make encourage us to keep doing what we love, making your stay enjoyable!
We appreciate your valuable feedback and sincerely value it.
Thanks Again,
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
los angeles
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
134 helpful votes 134 helpful votes
2 of 5 stars Reviewed May 22, 2014

Holiday Inns are usually reliable places to get a good night’s rest, and I have written favorable Trip Advisor reviews of two of them. I cannot recommend this location. It was the worst of the four places I stayed on my May trip to Arizona. The site was clean, the staff was helpful; the problem lay in the layout of the place. The hotel entrance was on a side street which led to the parking lot behind the hotel. My car had a quiet comfy spot for the night. My room, on the other hand, was right on the highway. Cars and motorcycles roared by at eye level. The stairwell seemed to have soundproofing. My room sure did not.

After my drive from Los Angeles that day, I was tired. I made the mistake of trying to go to bed early. As I lay awake at 1 a.m., I thought of the old Woody Allen movie where his parents live underneath the Coney Island roller coaster. By 1:30, the highway did quiet down. So if you plan to go to bed at that time, this might be the place for you.

  • Stayed May 2014, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Prescott, responded to this review, June 6, 2014
Dear wheninroam,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the ambient noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 30, 2014

A pleasant surprise and great accommodations at this HolidayInn Express. The beds were comfortable, rooms immaculate and breakfast was hot, with a nice variety daily. The pool and sauna seemed well kept as well. A great stay in Prescott Az. Thanks!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie_K_hie, Manager at Holiday Inn Express Prescott, responded to this review, July 12, 2014
Wow! A five star rating, thank you very much! We are happy that you enjoyed your stay and look forward to your next stay to our beautiful city, Prescott, Az!
Fondly,
Julie
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Seattle, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 26, 2014

This HIE is a very clean and reasonable hotel. Great complimentary breakfast. It's location is a bit out of downtown so you'll need a car but the friendliness of the staff and willingness to work around a late departure make it worth the drive.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie_K_hie, Manager at Holiday Inn Express Prescott, responded to this review, July 12, 2014
Dear Guest,
We love working hard for you, our valued guest! Thank you for the kind compliments and we hope to see you again very soon!
Best Regards,
Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Prescott

Address: 3454 Ranch Drive, Corner Hwy 69 & Lee Blvd., Prescott, AZ 86303
Phone Number:
Location: United States > Arizona > Prescott
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Prescott
#10 Romantic Hotel in Prescott
#11 Business Hotel in Prescott
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Prescott 2.5*
Official Description (provided by the hotel):
Welcome to the site of the Award Winning Holiday Inn Express Hotel - Prescott, Arizona. We are just 96 miles north of Phoenix. We are conveniently located near the entrance to Prescott's Gateway Mall, Costco and Wal-Mart and only 4 miles from the Historic Courthouse & Downtown Square. For your health & comfort this Hotel is entirely Non-Smoking. Free T1 High-Speed Internet Access & Business Center is available for our guests! Also, each room comes equipped with an office desk & ergonomic chair to provide a comfortable work environment. We offer 76 spacious, completely remodeled rooms, that are clean & comfortable and are all accessible by interior corridors and an elevator. Feature Rooms/Mini-Suites are also available that provide 30% more additional space over a standard room. Also, all of our rooms come equipped with a refrigerator & microwave! Every morning indulge yourself with our free Expanded Continental Breakfast that is served in our relaxing great room between 6:00 am and 9:30 am. Sorry, No Pets allowed. ... more   less 
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Also Known As:
Holiday Inn Express Prescott Hotel Prescott
Holiday Inn Prescott
Prescott Holiday Inn Express

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