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“Very Satisfied” 4 of 5 stars
Review of Prescott Resort & Conference Center

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Prescott Resort & Conference Center
3.5 of 5 Resort   |   1500 Highway 69, Prescott, AZ 86301   |  
Hotel amenities
Ranked #9 of 22 Hotels in Prescott
Cave Creek, Arizona
Top Contributor
158 reviews 158 reviews
26 hotel reviews
Reviews in 60 cities Reviews in 60 cities
43 helpful votes 43 helpful votes
“Very Satisfied”
4 of 5 stars Reviewed July 26, 2014

My wife & I stayed at the Prescott Resort for two nights this past week. We were in a suite which met our expectations. Overall the hotel was very satisfactory with good customer service and well kept premises interior and exterior. We enjoyed the suite, however, my wife missed having a refrigerator and found the Internet service spotty (at checkout we were told the hotel had some problems when we were there - since corrected).

We found our stay very enjoyable would recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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271 reviews from our community

Traveler rating
    132
    89
    25
    14
    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Surprise, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 25, 2014

I travel to Prescott and/or Sedona every week for business. I've stayed at a lot of hotels and resorts, most have a staff with subpar customer service standards. The Prescott Resort is by far the best resort in the Prescott area, the customer service was a solid "5 STARS"; from check-in, room service, to check-out. The room was very clean and comfortably furnished. All the rooms are luxury rooms that have views of the mountain to absolutely die for from the bed and/or from the full walk-out balcony. It was so quiet the entire night, even with the balcony sliding glass doors open. I haven't stayed at another resort with such amazing views and excellent customer service from the staff. I booked a few more nights the same night I stayed.

Room Tip: Ask for 3rd or 4th floor.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed July 25, 2014

Loved our suite it had a beautiful view of downtown Prescott and surrounding hills.Our room was very clean and comfortable and the staff was very attentive. We enjoyed our brief stay and loved the weather. We will definitely stay here again.

Room Tip: We had a end suite on the 3rd floor and it was very quiet.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

I've been working 65 hours a week for the past 2 months and almost never have time to spend with my boyfriend. We wanted to take a nice trip up to prescott to enjoy the cool weather, scenery, and each other's company. This place was way beyond expectation. The location is no more than a half a mile from shopping, restaurants, and lakes and hiking area. The service was amazing, and we got an amazing deal on the room! Everything went smooth. The restaurant served me the best French toast I've ever had in my life. The manager was super friendly and attentive. I will be returning here again soon. Thank you so much for this axing experience. It really helped me relax and take a break from my crazy schedule.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Corona, California
1 review
5 of 5 stars Reviewed July 22, 2014

Second time at the Prescott Resort. Gets better each time. Noticed some basic upgrades in our room like the slider and bathroom. Rooms are clean and well appointed. Our favorite thing to do is sit on the balcony and look over Prescott and mountains especially at sunset. The lobby, restaurant and bar are extremely well decorated. We enjoyed the salt water pool this time too. Plan to stay again in October.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maricopa, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 21, 2014

My wife and I spent our 2nd anniversary here. We loved our room beautiful views for every room. Room very clean comfortable king size bed. We will definitely stay here again! The indoor pool facility was nice. The only thing was the pool needed some cleaning. The spa was awesome. Very relaxing. Nice workout facility.

Stayed July 2014
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London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 21, 2014

The Prescott Resort & Conference Center is situated a top a small hill, giving beautiful views across the town of Prescott and down into Prescott Valley. The hotel, is clean, comfortable and staff were generally friendly and helpful. The lounge area in the main reception is comfortable and a nice place to relax inside or outside overlooking Prescott. The room was comfortable, with a reasonable size bed, sofa and bathroom.

There were however, some major negatives - firstly, the breakfast menu was a la carte, which was disappointing; buffet breakfast being a given in the majority of hotels. This was an inconvenience, having to buy extra food and keep it in our room for breakfast as the prices were much too expensive to be able to eat in the restaurant daily.

The real let down though, was the fact that when we arrived we were greeted by the sight of a group of intimidating looking people smoking outside of the hotel. We later learned that this was a tattoo convention, that went on for several days and made us feel unsafe, was noisy and frustrating due to the smoke hanging in the air around my baby daughter. One evening we were also shocked to see a rock band playing in the lounge area at night with the music at such a volume I refused to take my daughter through the lobby until the song finished.

The Prescott Resort would do well to consider bringing in a breakfast buffet and refusing to host such off-putting and unfitting conventions, which unfortunately tainted our experience.

Room Tip: Rooms overlooking Prescott, rather than out to the parking lot are preferable.
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prescott Resort & Conference Center

Address: 1500 Highway 69, Prescott, AZ 86301
Location: United States > Arizona > Prescott
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Prescott
#8 Family Hotel in Prescott
#10 Romantic Hotel in Prescott
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Prescott Resort & Conference Center 3.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Prescott Hotel Prescott
Prescott Resort And Conference Center

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