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“overnight getaway” 4 of 5 stars
Review of La Quinta Inn & Suites Prescott Convention Center

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La Quinta Inn & Suites Prescott Convention Center
3.0 of 5 Hotel   |   4499 Highway 69, Prescott, AZ 86301 (Formerly Wyndham Garden Prescott)   |  
Hotel amenities
Ranked #12 of 22 hotels in Prescott
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393 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2013

When we arrived we found the pool closed for the week for an unexplained reason. Our room was missing a toilet paper bar and a smoke detector but the staff was very responsive and replaced those as soon as I brought it to their attention. Our room had windows to the East and one of the shutters was missing. We were on the second floor so I didn't think it would matter. That opinion changed at 5 am with the sun streaming in and waking me up. I told the front desk about this but it was never dealt with. Apparently the rooms were recently remodeled. The microwave has a niche it slides into but it wasn't working. When I pulled it out to see if it was plugged in, I discovered there was no outlet for it to plug into! I had to removed the microwave from its cubby and set it elsewhere to use it. The complimentary breakfast was decent but the first morning neither the toaster or waffle maker was working because a circuit was blown and the front desk didn't know where/how to reset it.

I stayed here based on reviews of others, so I wanted to relay my experience for current travelers. I would not stay here again.

Room Tip: Stay away from rooms with the sun streaming in the morning (East). There are shutters and no curtai...
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGarden, Manager at La Quinta Inn & Suites Prescott Convention Center, responded to this review, June 17, 2013
Thank you for you suggestions of how we can better your stay. We take your comments to heart and will try our best to make sure they are resolved.The pool is however back up and running, newly resurfaced and looking more beautiful then ever! As for the microwave we apologize for that inconvience, and are currently working to get that resolved as we speak. Thank you for your review and we do hope to have you back again so we can have another chance to show you how much we care and try our hardest to insure you have a delightful stay! Thank you-Mangement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Prescott Convention Center

Address: 4499 Highway 69, Prescott, AZ 86301 (Formerly Wyndham Garden Prescott)
Location: United States > Arizona > Prescott
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Prescott
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Quinta Inn & Suites Prescott Convention Center 3*
Official Description (provided by the hotel):
Full service hotel. Restaurant, lounge, indoor pool, spa, and beauty shop on premises. Whirlpool suites available. 4 miles to Whiskey Row. Pet lovers can enjoy our scenic pet walk trail and a complimentary pet treat bag per pet! ... more   less 
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Also Known As:
Wyndham Garden Prescott Hotel Prescott
Quality Inn Prescott

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