When we arrived we found the pool closed for the week for an unexplained reason. Our room was missing a toilet paper bar and a smoke detector but the staff was very responsive and replaced those as soon as I brought it to their attention. Our room had windows to the East and one of the shutters was missing. We were on the second floor so I didn't think it would matter. That opinion changed at 5 am with the sun streaming in and waking me up. I told the front desk about this but it was never dealt with. Apparently the rooms were recently remodeled. The microwave has a niche it slides into but it wasn't working. When I pulled it out to see if it was plugged in, I discovered there was no outlet for it to plug into! I had to removed the microwave from its cubby and set it elsewhere to use it. The complimentary breakfast was decent but the first morning neither the toaster or waffle maker was working because a circuit was blown and the front desk didn't know where/how to reset it.
I stayed here based on reviews of others, so I wanted to relay my experience for current travelers. I would not stay here again.
- Official Description (provided by the hotel):
- Full service hotel. Restaurant, lounge, indoor pool, spa, and beauty shop on premises. Whirlpool suites available. 4 miles to Whiskey Row. Pet lovers can enjoy our scenic pet walk trail and a complimentary pet treat bag per pet! ... more less
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- Also Known As:
- Wyndham Garden Prescott Hotel Prescott
- Quality Inn Prescott