We arrived on Thursday, February 7th. There was some confusion when we booked the room and we were actually booked to come in a week later on the 14th. The AIA State Wrestling Tournament was that weekend and it was impossible to find a room anywhere in the Prescott or Prescott Valley area. The gentleman at the desk, Roosevelt Ross, was very kind and went out of his way to accommodate us at least for the night. He called his manager and jumped through hoops to make sure that we had a place to sleep for the night as we had traveled for 4 hours to get there and we were tired and hungry. Once he was able to fit us in for one night he helped us find a room at another hotel for the next night and then booked us back at the Wyndham for Saturday night
The room was incredible!!! The room and bathroom were extremely clean and the beds and pillows very comfortable. The spa was down for maintenance but the indoor pool was a comfortable temperature for swimming. We stayed at the Wyndham on Thursday and Saturday nights and plan to stay there again next year for the AIA State Tournament if not before to just get away!
Roosevelt is very attentive and helpful!!! He is very polite and accommodating!!! I hope the manager realizes what an asset he has having this man as an employee!!! I can’t say enough wonderful things about him or the hotel!!! Great service with polite and considerate employees, clean and comfortable, the cost isn't outragous and I believe it to be a great price for what you get!!!
- Also Known As:
- Wyndham Garden Prescott Hotel
- Wyndham Garden Prescott Hotel Prescott
- Quality Inn Prescott
- Official Description (provided by the hotel):
- Full service hotel. Restaurant, lounge, indoor pool, spa, and beauty shop on premises. Whirlpool suites available. 4 miles to Whiskey Row. Pet lovers can enjoy our scenic pet walk trail and a complimentary pet treat bag per pet! ... more less
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