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“Out of the way” 3 of 5 stars
Review of Comfort Inn at Ponderosa Pines

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Comfort Inn at Ponderosa Pines
2.0 of 5 Hotel   |   1290 White Spar Rd., Prescott, AZ 86303-7230   |  
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Ranked #17 of 22 Hotels in Prescott
Houston, Texas, Usa
Top Contributor
104 reviews 104 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
25 helpful votes 25 helpful votes
“Out of the way”
3 of 5 stars Reviewed April 28, 2013

Thought was lost in the woods. Quite a ways out of town and away from fuel and food stops. This is a two story hotel with no elevator. Carrying bags upstairs was not fun. Room was average most likey would not stay there again mostly due to location.

Room Tip: If you like the woods you will love this place
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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97 reviews from our community

Traveler rating
    14
    30
    27
    12
    14
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22
42
11
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Prescott, Arizona
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 2, 2013

I stayed at this hotel over a weekend while I looked for a home after a promotion in Prescott. It's kind of back in the woods which is Ok, but it is indeed old. Everything about this hotel is old except the flat screen TV in the room. Hotwire says this hotel is 2.5 stars....I don't think so! It's probably more like 2 stars at best. We are a middle class family and I don't complain about hotels very often, but this one I don't think the rating is justified.
The room itself was clean and the hotel overall is pretty clean, just outdated. The two complaints I have inside the room was the bed was hard as a Rock! Also, the shower faucet temperature had a mind of its own. There was no consistency and changed temperatures very quickly and out of nowhere! The last morning she showered, the faucet got hot and scalded her pretty badly. She came flying out of the shower screaming. I brought it up to the front desk man and he did kind of say, Wow, that's not good. But that was it. He didn't empathize really about it, nor did he offer me any sort of accommodations or allowances for that situation happening. He just said he would get maintenance on it right away. I thought about staying and fighting for a price adjustment, but I was in a hurry to get back home.
The free breakfast in lobby was not bad. Had normal continental type things but also waffles, sausage, and eggs as well. It was suitable and decent.
Overall, this hotel is cheap so that's why we stayed there this time. Don't go there expecting too much and you will be just fine!

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Snowflake, Arizona
Top Contributor
172 reviews 172 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 1, 2013

If I was to compare to other Comfort Inn hotels this is a lower than average due to the age of the building. The furniture, beds, TV's etc were all newer so the place had gone through a decent renovation but it was still structurally older and didn't feel new and fresh. The lobby was literally going through an upgrade while I was there as it was torn apart and work was being done. The Breakfast Area is very small and I would be surprised if it meets Comfort Standards. The evening clerk was very nice and friendly and I don;t remember her name or I would list it but she was an older lady. She was the best part of the experience so at least the staff was great! The WIFI worked but was on the slower side but good enough for basic web browsing and e-mail. If you needed to do any real downloading you would not be pleased.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carson
Top Contributor
70 reviews 70 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 20, 2012

The Comfort Inn at Ponderosa Pines is located just over a mile from Prescott, AZ, on Highway 89. Prescott was the original capital of Arizona in the Territory Days. Arizona has been a state since 1912. Happy Birthday, AZ!!

The room included a king-size bed (and the sheets fit, WooHoo!!), a fridge and microwave, as well as an iron and ironing board, coffee pot, a safe, and a big LG HDTV with great reception and about 50 channels. I did not try the wireless, but they have it. Although my wife and I stayed during a minor snowstorm, the room was well heated.

Breakfast was comprehensive and included: sausage and eggs (scrambled and hard boiled), fruit, waffles, bagels, toast and/or sweet rolls or muffins, four types of juice, coffee and tea, as well as yogurt. We were surprised that a hotel located out of the mainstream traffic of town would cater such a large breakfast. The quality of all the food was fresh and good.

One minor problem was the toilet float needed adjustment, so it tended to run off and on all night. The bathroom was a bit rustic but functional. The pool or "spa" was closed because of the cold.

I did not read the reviews here on Tripadvisor before I booked (using my points), and I do not agree with them. Our experience was good and the breakfast was really good. We also had a free newspaper each day. No real complaints here. For a hotel located next to the Prescott National Forest, the quality was good. We would stay there again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 16, 2012

We booked through Hotwire for a 2.5 star hotel. Not even a one, really. Carpet had probably never been replaced since the hotel was new in the 1980's. Room smelled of something strong like they were trying to cover worse smells. NOT RECOMMENDED.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun Lakes, Arizona
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 30, 2012

Have to agree with most of the comments. This hotel is older, our room was OK, clean as it could be for an old hotel. Room did have a Microwave, coffee pot, refrigerator, and of course the safe!
The bill had almost $25.00/night of various taxes added to the room rate. It is not a convenient location for doing any walking, you have to drive every where. All we did was sleep there, so it was OK, but will look elsewhere when we return. They do have a complimentary breakfast, the scrambled eggs were cold, the sausage not great, danish and muffins seemed stale. No microwave to heat up any of the food, but it was OK for free! They don't have enough room for the guests to sit and eat, I think the breakfast must have been an afterthought by a new owner because where you eat is an added Sun Room that seated only 10 people.

Room Tip: Not sure, this is a pet friendly hotel, so beware of guests with animals, ask for a 2nd floor room...
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queen Creek, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 12, 2012

We should have read the reviews before making the reservation. Dogs barking in the adjoining room., light fixtures that were broken, heat lamp in bathroom that did not work properly, very limited space for clothes, adding a daily charge for the "convenience" of having a safe in the room, limited parking when rooms are booked, and worst of all a breakfast area that only seats 8 to 10 people and the rising sun creates a glare in the eyes of those whose seats face the east. As the Inn was booked there were many people who were unable to enjoy something to eat. (Especially when 3 people decide to just sit around for an hour and rudely chat so loud that they not only take up limited space but also think that everyone needs to hear their conversation). As for the outside conditions, let's just say that the place needs to have someone attempt to clean once in a while.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn at Ponderosa Pines

Address: 1290 White Spar Rd., Prescott, AZ 86303-7230
Phone Number:
Location: United States > Arizona > Prescott
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #17 of 22 Hotels in Prescott
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at Ponderosa Pines 2*
Number of rooms: 61
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Also Known As:
Comfort Inn At Ponderosa Pines Hotel Prescott
Comfort Inn Prescott
Comfort Inn Ponderosa Pines
Prescott Comfort Inn

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