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“Overall A Very Nice Stay” 3 of 5 stars
Review of Comfort Inn at Ponderosa Pines

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Comfort Inn at Ponderosa Pines
2.0 of 5 Hotel   |   1290 White Spar Rd., Prescott, AZ 86303-7230   |  
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Ranked #18 of 22 Hotels in Prescott
Sidney, Maine
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Overall A Very Nice Stay”
3 of 5 stars Reviewed July 17, 2012

My husband and I stayed here one night while traveling through Prescott. The receptionist was very friendly and efficient. She provided us with a map of the area and pointed out places that would be lovely for viewing that evening's sunset and also recommended a delicious Italian restaurant close by. The room was clean and comfortable, but average. No complaints because the price was reasonable. Breakfast was fine with waffles, toast, pastries, coffee, juice, fruit, etc. The location was very quiet but was a bit of a drive outside of the city. We would definitely stay here again.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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84 reviews from our community

Traveler rating
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    25
    12
    12
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21
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Phoenix, Arizona
Top Contributor
106 reviews 106 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 9, 2012

The rooms are a little bit shabby, but okay for a budget hotel. The location is okay, with nice views of the pine trees, but not walking distance from city centre. Breakfast was acceptable but they don't have enough seating for the restaurant guests.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun City
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2012

I decided to stay at this Comfort Inn because it was very close to a friends home. Employees were very welcoming and helpful. I got back to my room late in the evening and went straight to bed. Bed was most comfortable and the Continental breakfast was way more than "Continental" and, overall, very good. I went back to my room to pack, tidy up and leave. When I went to bring the bed sheets and blanket up toward the pillows I discovered two very dead bugs. Up to that point my visit was superb. I will not be going back there.

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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lodi, California
Top Contributor
58 reviews 58 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 21, 2012 via mobile

This is not the Ritz but it is clean, quiet, comfortable and inexpensive. The Wifi was spotty and slow. Very good Italian restaurant next door. If you are looking for quiet value this is it.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gilbert, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2011

When making the reservation I was forgotten on hold by the owner (first red flag)
The room smelled bad and it is not a smoke free property so people were smoking and drinking outside our room late into the night on the upper level. When we were leaving in the morning a stray dog was located and the owner made one of the staff take it across the busy street and let it go! That was this poor kids instructions from the boss! My daughter and I watched in horror as this dog cheated death twice. The owner of the dog arrived 5min later. Also my wife forgot her phone charger and we asked if they could just mail it in a usps flat rate box to us ($5.00) the nice guy (Ron) said the owner would not allow it and UPS must pick it up...$20+ later we had our charger. I will tell everyone I know for the rest of my life to avoid this place, guy has no business running a hospitality business.

  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2011

We (all) were very pleased with the hotel, staff and location. which was very peaceful/quiet. We were able to walk through the pines directly on the side and behind the hotel, a very relaxing (1hr) stroll. Our room location was great, we had the biggest room available 2 Queens and a sleeper-sofa. Our party consisted of 2 adults, 4 teen girls, 1 dog and we still had room to spare. I would recommend to anyone and would definitely go back. You are just a little over a mile from the Square. There are several nice restaurants near by, one directly across the street and one just past the Inn which offers specials for Inn guests; if you aren't offered the info/coupon then be sure to ask about it. Our room had a kitchenette of sorts (2 burner stove top & small micro) dishes, glassware, & tableware will serve 4 - 6 but utensils & cookware are non-existent (1 one quart pot). If you are staying long enough to make it worth your while there is a Dollar-Tree & Super Wal-Mart for purchasing anything you would need. We made do with fresh veggies, fruit and frozen dinners. Our kitchen was not as nice as the one pictured but it saved us a lot of money, this is not really a complaint just a caveat. My only negative comment is about the sleeper-sofa. The sofa was very comfortable but the sleeper was just the opposite. Not only does the mattress NEED to be replaced but the supporting springs were broken and "mickey-mouse wired". If you have children they will probably do just fine but not recommended for teens or adults. The hot tub is no hot tub it is a large HOT mini-pool (1-3 feet). You won't swim but you can relax all the stress away day or night. The owner is a great host and will take all the time you need to let you know you are important to him. I would go back and even sleep on the very un-comfy sofa bed without even checking other hotels in the area, if I could have the same room. Breakfast was free and there was always plenty for everyone (we stayed 5 days). Fresh fruit, tasty pastry/bagels and more. There is an Arizona room & an outdoor patio for dining. Coffee and various teas are served 24/7.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Glendale, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 2, 2011

My husband and I have stayed her a couple of times and it was not bad. I called and make a reservation for another visit. About 20-30min later I ran across another motel that was closer to where his business was downtown and it was cheaper. We decided that, although we liked Comfort Inn, we would give this other place a try. I called back to cancel my reservation and spoke w/ David, the same man who took my reservation. He was so COMPLETELY rude and unprofessional on the phone. He asked why i would be cancelling my reservation after makining it 20 min ago. Instead of lying, I explained we found another place we wanted to try. He proceded to tell me, "you should make your calls first before making a reservation because you just wasted my time" (as if he's doing a ton at 9:30pm). I understand his frustration...but is that how to treat customers? I was shocked and said maybe I won't call back again and he said, "please don't". How is that suppose to be for business!! We would have stayed there again but not now. And we will be sure to tell our friends that have also stayed there several times to try someplace else. The manager will be getting a call.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn at Ponderosa Pines

Address: 1290 White Spar Rd., Prescott, AZ 86303-7230
Phone Number:
Location: United States > Arizona > Prescott
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #18 of 22 Hotels in Prescott
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at Ponderosa Pines 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Inn At Ponderosa Pines Hotel Prescott
Comfort Inn Prescott
Comfort Inn Ponderosa Pines
Prescott Comfort Inn

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