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“Good value for the money” 4 of 5 stars
Review of BEST WESTERN Prescottonian

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BEST WESTERN Prescottonian
2.5 of 5 Motel   |   1317 East Gurley Street, Prescott, AZ 86301   |  
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Ranked #8 of 22 Hotels in Prescott
AVONDALE
2 reviews
“Good value for the money”
4 of 5 stars Reviewed November 3, 2013

Nice place to stay for the money. Great location in Prescott, not to close to downtown, not to far from Prescott Valley. Nice room with comfortable beds and lots of pillows! Cable kept going in and out, but that was the service providers problem, not the motels.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, November 29, 2013
Thank you for the kind review of your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize for the problems with the cable TV. Our cable provider was upgrading their equipment in the area and caused a few outages in the process. There was not much we could do about it, but they assure us that the upgrade will help to prevent future problems. Thank you again for taking the time to write your review. We look forward to seeing you on your next visit to Prescott.
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360 reviews from our community

Traveler rating
    185
    103
    53
    13
    6
See reviews for
121
114
29
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Phoenix, Arizona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 29, 2013

Pros: Quick check in and check out; rooms were clean and good size tv. All staff were friendly and personable,( Ray on check in, Allen at checkout and unknown maid that unlocked the room for us!) Special kudos for the free breakfast; fresh scrambled eggs; not the normal dry ones you find at buffets, also pancakes, ham, sausage and other goodies. Oh and my partner is diabetic and sugar free syrup was available! Special thanks to Anne who monitored the buffet, she whipped around the room checking on things as if it was mom at home caring for her family. I come to Prescott once a month for business and normally stay at the resort but found the Prescottonian is closer to town and has the amenities I need for an overnight stay. Thanks!

Cons: None

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, November 29, 2013
Thanks for the review and your positive words about our motel and the amenities that we offer. I will certainly pass your compliments to Anna our breakfast attendant . Our guests frequently get to know our entire staff and accommodations and feel like they are at home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.
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El Cajon
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 23, 2013

Checked into the Prescottonian late and tired. Had called ahead for reservations and was told late arrival no problem. At the desk I only had to give them my name and they handed me my key and told me where to park. Everything was in order. The room was very clean and quite large. The real treat came the following morning when I went over to the breakfast room (Also quite large and bustling with satisfied guests. The breakfast was amazing! Food was hot, included ham, bacon, and sausage with all the usual breakfast fare. Hash browns were what you would expect to get in a good breakfast cafe. The staff which included Aaron, the cook and Anna the assistant were the most energetic I have ever seen. They not only kept the tables clean, food replenished, they actually went around to each table to check on guest's needs. They were so friendly and entertaining I would go back just to see the staff. I am not exaggerating, from the friendly maids who cleaned the room, to Allen who was at the front desk when I checked out, they all clearly took pride in their jobs and the facility. It was overall a very pleasant experience and I will definitely return.

Room Tip: I had room #113 which turned out to be a good choice. It was a king and was on the ground floor, loc...
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, October 28, 2013
Thank you for your kind comments about Aaron and Ana and the rest of our staff. It is great to read that our associates go the extra step. You certainly highlighted every special attribute we offer. From our clean, comfortable rooms to our wonderful breakfast; it is good to hear that we got it right on all accounts. Thank you for sharing with other travelers. We hope to welcome you back again soon.
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Sedona
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 21, 2013

After checking all the major brands , this motel had the best rate. Good location one mile to downtown. My upstairs room was savable early as requested. The room was freshly painted and remodeled . The complimentary breakfast was the best ever. Best Western hotel rewards program one of the best. Thanks for a great stay. Neil

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, October 28, 2013
Thank you for taking the time to write the review of your recent stay at our property. . We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We have recently started a major remodel of our entire property. Everything from our lobby and breakfast room, to our guest rooms, exteriors and our parking lot are being completely renovated. We look to have the project completed by the spring of 2014. We hope you will come and see our new look on your next trip to Prescott.
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Chandler, Arizona, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 21, 2013

The hotel is an older one and the rooms need some updating. It is a comfortable place to stay. Near the road you get a lot of noise from traffic, but rooms in the back buildings are probably quieter. Room had a slight musty odor, but not real bad. Breakfast was fantastic and the staff were excellent. The restaurant has great food.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, October 28, 2013
Thank you for taking the time to share your recent experience at the Best Western Prescottonian. Through your comments we are able to measure how we are performing. While I appreciate the positives you have shared, it is the areas in need of improvement that are most concerning to me. Because of our location the road noise is unfortunately unavoidable, but please feel free to request a room near the back of the property, away from the highway. We have recently started a major remodel of our entire property. Everything from our lobby and breakfast room, to our guest rooms, exteriors and our parking lot are being completely renovated. We look to have the project completed by the spring of 2014. We hope you will come and see our new look on your next trip to Prescott.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland
1 review
5 of 5 stars Reviewed October 18, 2013

We were visiting family in Prescott and chose the Prescottonian because of its location and were very pleased with our selection of this motel. Allen, at the front desk, was very helpful, professional and accommodating. The room was very clean and just what we needed. The biggest surprise was breakfast. I assumed oranges and cinnamon rolls, but Aaron puts out a very nice breakfast spread. Scrambled eggs and ham and sausage as well as pancakes, waffles and more! They take very good care of you, we will definitely go back. Kurt G.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, October 28, 2013
Thank you for the kind review of your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will certainly pass your compliments on to Allen and to Aaron our breakfast cook. They will appreciate hearing them. Thank you again for taking the time to write your review. We look forward to seeing you on your next visit to Prescott.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mesa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

Got lost in Prescott and this was the only hotel available for the night and i am glad ,great room and good food and wonderful staff, sweet and kind, best night stay,so glad me and my girls got lost, because we got to enjoy this wonderful place, thank you BW

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie B, Manager at BEST WESTERN Prescottonian, responded to this review, October 28, 2013
Thank you for taking the time to write a review of your recent stay at our property. While I am sorry that you got lost on your trip, I am very glad that you chose to visit us and that you enjoyed your stay. I hope our Front Desk clerk offered you one of our complimentary maps. I will be sure to pass your compliments on to the staff. We look forward to seeing you again on your next trip to Prescott.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Prescottonian

Address: 1317 East Gurley Street, Prescott, AZ 86301
Phone Number:
Location: United States > Arizona > Prescott
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prescott
#7 Family Hotel in Prescott
#7 Business Hotel in Prescott
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Prescottonian 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
True "Down Home" hospitality is the foundation of the Best Western Prescottonian and we are literally expecting company everyday and treat them like our family. We are constantly striving to improve our hotel and completed a total award-winning renovation of all our guestrooms and suites in 2007. Our central Prescott location is a safe harbor for the wayfaring stranger and our hallmark service will host their many returns as friends. Most of our guests enjoy an authentic, delicious Mexican meal at Plaza Bonita Family Mexican Restaurant located right on our premises. We provide a wide array of amenities and services to make your stay with us comfortable and convenient, like free high speed wireless internet access in all rooms so you can catch up on email with family and friends and there’s always the chance the office needs a little of your time. Relaxing in our outdoor heated pool is one of the most popular activities. How about a perfect way to start your day? A Free Full Hot Breakfast Buffet, every morning from 6am to 9pm lets you choose what’s best for you. The best breakfast deal in Prescott! ... more   less 
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Also Known As:
Best Western Prescottonian Hotel Prescott
Best Western Motel Prescottonian
Prescott Best Western

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