Hotel was nice and clean. A hot free breakfast was included. A wide variety of breakfast foods such as make your own belgian waffles, biscuits and gravy, scrambled eggs, sausage, bacon, pastries and an assortment of cold cereals and juices. More than enough to fill up your tummy. Would stay here again.

We stayed here for 3 nights over the Thansgiving holiday. It was simple and clean and had been recently updated you could tell. We got an accessible room for our full care son. The bathroom had lots of storage space which is necessary for traveling with a disabled person, the bathroom had a nice roll in shower, however it was lacking a handheld shower wand with hose which pretty much made it worthless as a handicapped shower, we had to use a plastic cup to bathe him, but that is a minor inconvenience. Breakfast was good and breakfast area was clean. Staff was friendly and the front desk gal on the night shift was extra accomidating and understanding when our daughter spilled her juice in her bed. She promptly brought us clean bed linens and took the dirty ones. Great place if you just need a clean comfortable place to sleep.

Spent a night in a part of Arizona that we never had been to...wonderful, in the pines. We needed a hadicapp room and one was available...very nice and CLEAN! The breadkfast the next morning was the best we have ever had at a Best Western...and we have been to quite a few. The personnel was very firendly and helpful...would definitely return.

Great choice in Pinetop-Lakeside area. Front desk clerk, Pamela, was totally accomodating and wanted to make sure our stay was pleasant. She was an excellent host. Room was clean and bed was like new. Extended continental breakfast very complete and tasty. Warm cookies in late afternoon was timely. For the price, this is the place to stay in Pinetop.