This was a very bizarre lodging experience. We felt uncomforatble the whole time.

From the long check-in experience at which we had to wake up the sleeping desk clerk and she barely acknowledged us...to the mucky fish tank in the lobby...the pool area that you get locked into and have to bang on the door to have somebody let you out..the pool water was hot, the hot-tub was scalding....the shower that doesn't drain so you have water up to your knees...the 1/2" thick "pillows" that have fresh blood spatters on them which didn't belong to us...the room temperature which felt like a sauna eventhough we opened the window and ran the air-conditioning during cool weather...the blank stares from the desk clerks as we came and went...and of course having to wake up the desk clerk again at check out, where she emerged with bed-head, morning breath and that great attitude once again.

We couldn't wait to leave.

A very positive experience! We met the new Owner and Management while staying there. Our family travels each year to the Pinetop-Lakeside area for our annual ski trip, this year we booked later and all of the hotels were sold out. Our stay was so pleasant and comfortable we will come back next year. The indoor pool and spa was a great hit with the kids.

This jerk that works at the front window charged my card once for their hotel in Pinetop, then on my credit card statement, a bill showed for the same amount at the Super 8 and at a Stagecoach Hotel in Cheyenne, WY. I think it's a hotel in the family or something. I called the phone number for super8 and they don't answer it....EVER! When I called the Cheyenne, WY Hotel, they acted like it happens all the time, they knew about the super8 in pinetop and everything. They told me to call Super8 and that they'd straighten it out...yeah right...they don't answer the phone!

Oh yeah, the rooms sucked also!

We stayed at the Super 8 when we did some skiing in the White Mountains. The property is fairly new and clean, has an indoor pool and jacuzzi (which we didn't use because we forgot our bathing suits), and serves coffee and pastries in the morning complimentary. The location is great, right in Pinetop. The only (BIG) problem was the bed. My mattress was the most uncomfortable thing I've slept on in a long time, with springs sticking out and no support. If the hotel would change its mattresses once in a while, I'd be much more inclined to stay there again.